I will start this review by saying if I could give more than 5 stars I would. The staff here are…read moresome of the best medical professionals and support staff I have ever encountered. The doctors are efficient, but the majority of the praise goes to the nurses and CNAs and housekeeping, etc. My father was admitted after amazing care and compassion in the E.R. We did have to wait a little for a room but the care during the wait and the cheerfulness of the staff never waivered. Once in his room, his care team was fast and efficient in getting him settle all the while joking and laughing with him and making him feel safe and comfortable. I do want to make sure it is well known that the nurses and support staff can be stretched thin but you can count on their dedication to our family and friends. We are worried about one person laying in the bed but they are worried about A LOT of people laying in those beds.

They got the good ice!…read more Best medical care, too! :) I'm always treated with respect here. I live in the next town over with a larger hospital, but I prefer it here.

I went online and called them and no one answered. message said everyone was busy. I never received…read morea response. went online again and reg to come in and never heard anything. I pulled in the driveway and it directed me to the back door? I go there and it's locked, once again they're no sign directing me anywhere. And there was only one patient there. This was Labor Day. I told the girl at the front desk about the problem with reaching anyone and she said she knew and there's nothing she can do about that. I guess the world should just get used to crappy service and help! The lady doctor was wonderful!!

Needed medical care for sinuses and conjunctivitis! After reading reviews of this place I was…read moreconcerned! However, nothing else was available! I'm glad I went! All employees were very pleasant, warm, welcoming, professional and even fun! I saw Tammi McCoy, PA, ! She was amazing! Her assessment was very thorough. Recommendations included needed meds and wholistic ways to attack my allergies! M. Aiken 8/28/2019

Do not go here do not let your loved ones go here even if you are dying go somewhere else. Worst…read morecare I have ever received. I was treated like a prisoner and not a patient. I have been admitted four different times now in discharge four different times and they don't know what's wrong with me and they aren't even willing to figure it out. They say they are literally too busy for me. Do not go here. Go anywhere else I beg of you.

I just went through 4 separate phone calls just to set up a wellness visit. They went out of their…read moreway to be difficult to work with. First, they demanded my insurance information to even set up the appointment (of course I didn't have my card on me, and no they didn't care that we've been seeing the same doctor for over a decade). Second, they absolutely refused to set up more than 2 appointments at the same time. I'm apparently the first human being to ever have more than one child. Third, they absolutely insisted that only the office staff could help me, but I wasn't allowed to talk to them, so I had to play phone tag between a scheduler, a nurse, and the office staff, taking up over an hour of my time and theirs. This is all just to set up a normal checkup. I fear for the poor unfortunate soul who actually needs medical assistance and gets stuck with these people.

I went to Sturgis Hospital twice in the last week. I had surgery 2 weeks ago in Bronson and had…read morecomplications when returning home. I went into the front to be seen and taken to the back for tests since I had a mild infection that might have gotten worse. They lost a faxed order from my Bronson Dr. So we had to wait for it to be refaxed. All the waiting in the chairs caused tons of pain and all the ladies were so sweet. They even brought up and ice pack for my son who had a bee sting on his hand. They are very understaffed and I was surprised I wasn't waiting the entire day. I've worked in the medical field and there are so many hoops to jump through that when you are understaffed it takes it's toll on the workers and they were still so nice and understanding. Second time was in the ER as I woke up in worse pain and finally decided to go in and be seen since I wasn't sure if stitches ripped, bleeding, etc. The nurses who helped me were very sweet and understanding and cared. The Dr. I saw was a nice man who explained everything. The nurses checked on me a few times since we were there for a few hours. They gave me updates on what was taking so long and apologized for any delays. I am terrified of needles and they worked with me to get the drugs I needed in me orally instead on doing an IV. I have never had that consideration before in any medical setting. They even listened when I said a certain medicine never worked for me and gave me the one that does help. Most Dr's argue with me saying it works for everyone. Very nice people. Understand it's an understaffed hospital and in the world of medicine it's lots of hurry up and wait as results from tests have to be checked and double checked by someone else and lots of paperwork before they can help you.

Completely nonprofessional.Came into the ER with an emergency; was brought to a room where a nurse…read moreasked questions who proceeded to go back out to talk to the Doctor, a few minutes past, then 5, 10, i got up as my friend was in dire-pain due to an injury.I walked out to the lobby to see what was going on ; Doctor was playing a game on her phone when i walked by where she was sitting, and proceeded to tuck it back into her pocket when she saw i was watching.Guess this place is unsupervised to say the least, oh and while in the room, i saw blood spattered on the wall, like they really don't even bother cleaning it up it's clearly visible. I doubt this post will get any recognition, but it bothered me very much, and if we were treated like this i'm sure others have been in the past. For those asking who the Doctors name was; i'm not sure, i can only say she was a female of African-American decent.

We used to use this facility for routine outpatient blood and urine testing. It was convenient and…read morethe staff were great. They have recently stopped offering outpatient testing. They have outsourced to Labcorp. There is only one Labcorp facility that has any hours outside of regular business hours. That facility did not appear to be open 20 minutes after their scheduled opening time on Saturday. The paper you asked staff to supply to patients says that this decision "will enhance patient care." It has done exactly the opposite. Because of the familiarity we had by regularly using your hospital for routine things, it made us more inclined to use your hospital for urgent issues. I don't know what was driving this decision. If you are trying to be like Parkview, please stop. The one thing you have going for you is that you are not Parkview.

This review is for the Ambulatory Surgery Center. The outside of the facility needs a lot of help…read more The lines in the parking lot are almost gone. The pavement is creaked, rough and desperately in need of dealing. The front welcome mat was missing - just glue reside left. The inside of the facility was very clean and in good repair. Getting in and out of the building was very easy. The staff here, at this time, was very friendly and professional. In general the process worked well and efficiently.

Had a recent visit to the ER, and surgical part of this hospital. This is probably the worst…read morehospital in the Fort Wayne area. Some of the staff are very unprofessional and rude. A few staff members do not exhibit any signs of empathy and laughed during inappropriate times. Some staff were very condescending when one asked questions and even argued with family when they were just trying to advocate for my health. My family and I have never been treated this poorly in a hospital setting. I would never recommend this hospital.

If I could give a zero I would. Every time I have been there I have been treated like garbage. One…read moretime I was taken in by ambulance. My calcium had been so low it was critical and dangerous. I had to be hospitalized. I could barely move my body, my hands were seized up into a ball. I had two nurses take "care" of me. One BARELY looked at me, I have psoriasis and I occasionally get flakes in my hair from it. Instead of asking me. She walked out and loudly shouted "GOT CREEPY CRAWLIES IN ROOM 12" With a reply of "ugh. Thats what I needed tonight" How embarrassing. I confronted the other nurse saying it was rude what was said, with a disgusting tone she replied "well do you?" I explained i had psoriasis and I had never had lice before she said "well thats not my concern anyways" She the proceeded to try to take my blood through the iv. When asking what the bloodwork was for she said "I don't know. Its just blood" I was so pissed I began to pull out my own IV. Only one nurse had the decency to talk to me, even looked at my head so he could tell them they were wrong, and reported them. That was only one bad experience. I will never set foot in that place as a patient again.

I recently went to Bronson Lakeview. It has changed a lot. It was a very good experience. I was…read moreable to find a surgeon they were very organized and made me feel secure. They also did a check up after I got home to make sure I was OK. I would definitely to give this hospital a chance if you need something their doctors are very attentive.

I was recently seen in the ER for treatment of diverticulitis. I was given wonderful care by every…read morestaff member. The doctor - Dr. Mikulski - was extremely kind and compassionate. He took immediate efforts to relieve my pain. (And wow, was I in pain!) He made sure I understood what I was dealing with and how to move forward with treatment. I was in and out within a couple of hours and heading back home to Illinois. I'm so grateful for the care I received at this hospital!! It's good to know that when I visit my Paw Paw family members, I have a place I can count on if I need medical treatment.

Visited on a Saturday in need to stitches and had a great experience. Everyone was very nice and…read morethey stitched me up and sent me in my way without delay.

Clean bright and modern facility. Fantastic, caring staff and got us back on vacation quickly…read more Thank you!