Immediately got in to a bed when entered e. R. Staff was phenomenal and grandma at check in very…read moreunderstanding and caring. Immediately got correct care , antibiotics and pain meds. Beautiful facility. Warm blankets

I'm been waiting for simple bloodwork and they haven't done 1 patient yet. Plus I waited 15…read moreminutes for someone to come to desk at the door

We were at Jellystone for a yearly trip and my daughter (7) took a spill on the splash pad and…read moreneeded stitches / glue. We looked up hospitals, because urgent cares weee all close around 6 pm at night. They had good reviews and it was a great experience for a stressful situation. This place was fast and we appreciated the total of 1:30hr emergency room turnaround in and out with a glued cut and a smiling face! Recommended this hospital for a crummy situation.

I was a patient on the 2nd floor for a week during April 2022. During my stay, all those who cared…read morefor me were wonderful. There were a few individuals who really stood out as going above and beyond. I would like to share the ways they helped to make my hospital stay more comfortable. There were several individuals in and out of my room to clean. All were friendly and did a wipe down of some surfaces, swept and emptied trash bins. There was one young lady named Arin however who disinfected every surface in the room. She wiped down the chairs, doorknobs, bedside table and every other exposed surface, and did all her cleaning in a timely manner. I was very impressed with her thoroughness. She made me feel that the room was really well sanitized. Marcia and Bree were two nursing techs who stood out above the rest. They seemed to know and respond to what I needed before I knew myself. They were so on top of things, always making sure my water cup was filled, I had what I needed for hygiene and comfort, communicating my thoughts, questions and concerns to the nurses and the doctor, and striving to provide a level of comfort that is difficult to find as a hospital patient. I found the respiratory staff to be among the finest that have cared for me. I have chronic respiratory issues and have stayed in other hospital facilities over the past several years, but Alicia, Dan and Garrett really stood out. My first night was difficult as I couldn't catch my breath and the oxygen tube to my nose did not seem to help. I can't remember at this time what it was called, but Dan set me up with a mask system that included moisture and pulled air in from the room as well as providing the doctor's recommended level of oxygen. I was finally able to breathe with this, which was not only a great relief physically, but also calmed my nerves so that I could rest. One thing that stood out was that while he worked with me, he explained everything he was doing and how it should work, keeping my mind occupied. This comforted me (no matter how many times I go through it, it is still very scary not to be able to breathe without fighting for each breath) and calmed both my respiration and my emotions. When I was able, he introduced me to exercises to open and strengthen my lungs. As he did this he made sure that my thoughts and feelings were heard and validated. Alicia's manner was similar and each time she worked with me she also was able to put me at ease with her calm, engaging way of providing information about what was going on with my breathing and oxygen levels. Her nurturing manner cultivated a level of comfort that, again, was so welcome in the hospital setting. Garrett first helped out in the ER, and I was impressed with his precision when he tested my level of blood gasses. His focus and ability to hit just the right spot made for a pain free experience. All of the respiratory staff did good work as they took me through my breathing treatments and exercises, but these three really stood out to me as demonstrating excellence. I found the nursing staff to be top notch, and all were knowledgeable, caring and efficient. Yet Mariah sticks with me as being extra attentive and compassionate. When dealing with other issues on the floor she made sure that I was informed by other staff members if there would be any delays or changes in my care. With her, I felt that I was on top of what was happening in my day-to-day routine as an inpatient. It was obvious that all of the folks mentioned above take their positions very seriously and are dedicated to going over and above to care for others. As I said before, everyone I encountered on the Cameron staff was wonderful. I just wanted to make it known that the ones mentioned above really stand out and rank above excellent. Sincerely, Tamra Lauer

Dr Miller has been my doctor for several years . He has been truthful with everything I've been…read morethru some minor & some major stuff in my life . Some things I didn't want to hear the truth ,but he told me anyway !lol! I like that you see him every Time & not a nurse practitioner . The new offices in the MOB are in the new Hospital & are clean & very nice , you can even enjoy a cup of coffee while waiting . He has a great bed side manner and explains what's going on and if it's something big he gets you to the right care giver . I trust him with my life & am glad he is my primary care giver !

1 Star Customer Service…read more I was rushed and not listened to by the owner, Jennifer Lambart, on initial visit in Edwardsburg. I made a 2nd appt for dilation that was skipped 1st time and to review the rx that I knew wasn't right for me, but she refused to see me again or discuss the rx. Then told me to go somewhere else for a 2nd opinion, which I couldn't afford, so I went to their location in Dowagiac. Day of appt. there was a lot of snow, and I showed up a few minutes late. The owner told the receptionist if I was late to refuse to see me. That's retaliation. I am disabled and have health challenges, because of this, I had requested an extended appt. when scheduling to cover any tardiness or being slow in the office (w/ my mobility limitations). There was nobody else was in the office or scheduled after me, so it wasn't about keeping to the schedule. The owner was just taking something out on me. That doctor, Katherine Marshall, actually listened to me and we got the correct rx, but the lady helping me pick glasses didn't give me enough info to make an informed decision. So ended up not get the lenses right. They wanted $300 more to get what I needed, which I couldn't afford at that time, but might have if the initial price had been given to me because the payment came from a donor. After reviewing the situation several times the lady refused to admit her mistake, blaming me (the customer) for not knowing the details of how lenses are made and that I'd need a higher quality (more expensive) material. I have severe health challenges which prevent me working and limit my ability to get normal tasks done. (Currently in the SSA Disability process.) Since I wasn't able to come up with the funds right away, they asked me to go somewhere else and return the glasses for a refund. Instead of making things right, which would be proper customer service, they keep just saying "go away". Terrible way to run a business. In that phone call I said I was trying to find help to pay the additional $300 and it was taking some time, the lady in the billing dept said she'd talk to the owners and get back to me, she never did, nor did she tell me I had to make that decision to return/refund within a week. But 3 months later, I hadn't been able to come up with the funds and finally decided to give up. So I called to talk about the return of the glasses for a refund. The glasses haven't been worn at all since they actually caused me more problems when I put them on. They have been sitting wrapped in a cloth in their case the whole time. The lady from billing refused. She lied and said I had a week to return them and now has been too long, but she didn't say that nor did she ever call me back after the 1 initial phone call. She didn't want to talk to me any longer about it so I think put me on hold or just mute for a few minutes refusing to answer me anymore until I finally ended the call. I had also called her a week before this and left a voicemail mentioned the return and asking her to call me back about it, and she also lied saying she never got a call from me. But now I see why she ignored it. I then called to speak directly to the owner, they didn't put her on the phone, so I left a message, and she has never returned my call. Over many months I dealt with several different people and there is an extreme lack of customer service, basic honesty, accountability, and more.

I love this place. The staff is friendly and helpful. The doctors are kind and knowledgeable…read more Highly recommend them!

If you are in need of a personal care giver for yourself or a loved one, Firefly is an excellent…read moreresource! Their staff is extremely courteous and knowledgeable. Owners, Amy and Larson are very helpful and will help you figure out exactly what your needs are.

Terrible Management. Constant Last minute scheduling changes and so expensive to clients. Stay far…read moreaway!!

I have been seeing Dr. Gary and his team since 2017/2018. I had issues in my back after starting to…read morework out again. I tried going to the regular doctor and they just gave me muscle relaxers that didn't solve the problem. After a week or two of seeing Dr. Gary, I started feeling great again. You'd think the best part was feeling better. The best part was Dr. Gary and his staff. They are great people, super friendly, and walking in they make you feel right at home. I'd highly recommend them and will continue to.

I was a visitor to the clinic and got an adjustment recently. It was fantastic! I've never been…read moreto a chiropractor that uses the activator tool, but it felt great afterwards! Doctor McLeod was extremely personable and explained everything to me. I also liked that he was very attentive and caring. The office staff was also very pleasant, professional, and attentive to my needs. I would highly recommend this clinic!

Everything went better than I expected, able to pull up my insurance able to get both safety…read moreglasses and regular glasses same visit walk-in at that great service I recommend them

I have been to other Eye Drs and I can honestly say that this eye dr took the time to really listen…read moreto me. He adjusted the exam around me. As a bigger woman it's hard trying to feel comfortable at a drs office anyway. The staff was really concerned about me and was very patient and understand. I highly recommend if you need your eyes checked, come to Quality Optical in Middlebury, where they care about people.

I cannot share enough good sentiments about this entire office. The front office staff are always…read moresmiling and friendly and are so helpful with figuring out insurance and appointments. Dr. Awaad is incredible and the most efficient chiropractor I've ever been to. He's very thorough but you'll never spend more than a short while in his office because he will get you in and out in no time. I first came to him with severe upper back and neck pain- mostly from being a dog groomer and spending hours a day bending and contorting into all sorts of positions to get my dog clients groomed. He created a treatment plan right away and after a couple months, I'm walking, sitting, and standing (even dog grooming) pain free. It's life changing. My husband is now starting treatment with this office as well, and he's looking forward to the coming days of being free of back pain. Thank you, Dr. Awaad!

Dr. Awwad and staff are absolutely amazing. They got me pain free at a horse injury. I would…read morerecommend them to anyone. They are knowledgeable and really listen to their patients