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Cambridge Management

3.7 (6 reviews)
Closed • 8:30 am - 5:00 pm

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Property management

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Park Management & Realty

Park Management & Realty

(47 reviews)

I became the HOA President about four months ago, and getting basic information from Park…read moreManagement has been extremely difficult from the beginning. Our Property Manager, Allison, was nearly impossible to reach by phone. When I did have questions, I was repeatedly told that she could not answer them and that David was the person who could. However, calls transferred to David consistently went to voicemail, leaving us without answers or assistance. We eventually discovered that our HOA apparently did not even have a current contract with Park Management. Because of the ongoing lack of communication and support, we decided in July to move to a new property management company. At that time, Park Management was supposed to provide our new management company with our HOA records, ledgers, and other important information. More than three months later, that information still has not been provided. Now we have received a notice that the water to our entire building is at risk of being shut off. I contacted the village and was informed that Park Management apparently has not paid the water bill since March. When I called Park Management today and spoke to Allison, she said she spoke to David and we didn't pay the bill because we didn't have an Efficient funds. When I called Park Management today and spoke to Allison, she said she spoke to David and we didn't pay the bill because we didn't have a fishing funds. No one ever told us we did not have Efficient funds. When I said Allison, this is ridiculous. She mocked me back and said I could transfer you to David.This is extremely concerning, especially considering that we decided to leave Park Management in July. Our building and HOA are now in an extremely difficult position because of the lack of records, communication, and apparent failure to handle important bills and responsibilities. If you are considering Park Management for your HOA, I strongly recommend doing your due diligence and asking very specific questions about communication, financial records, contracts, outstanding bills, and the process for transferring records when you leave

Not a good company to deal with. They don't return emails or calls and their website does not work…read moreto submit emails. They just ignore. I called and did speak to Melody Poulos via phone letting her know that we never receive things in the mail except for when they raise the assessment and don't send anything out. She tried to push it on accounting and USPS and that simply is not the case. You can't receive a letter saying you are behind the increase fee when you didn't know there was an increase but no other correspondence in the mail. It's been 3 weeks since the call. I sent emails and they haven't been answered. Nobody will give me a straight answer. Don't go through them if you can help it. NO customer service. The owner is the same.

Cambridge Management - propertymgmt - Updated October 2026

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