That girl stole my money!I only got 39euros for my 80 pounds!And I ask to get my money back but she…read moredoesn't want to give it to me..She's soo rude

Warning! Do not exchange here! My dad exchanged $80.00 dollars for Euros and they only gave him…read moreabout 41 euros. Lots of hidden fees they DO NOT TELL YOU ABOUT. When he stated he didn't want to move forward, they told him it was too late. Their customer service was awful and rude. They get about 20% commissions. He filed a report and even the local police stated that they had issues with this place and to keep on moving forward with the complaint. I wish we would of seen the reviews before going here. If I could give it zero stars I would. FYI: my dad speaks fluent Spanish and there was no language barrier. They told him What the dollar to euro exchange rate was but failed to tell him the hidden fees and percentage of commissions until money was already exchanged. :(

Good convenient location. Read some other reviews, for me did not experience what others went thru…read more In and out, quick exchange.

I went to several different places, this place has better exchange rates than most of the places…read morearound Madrid. Only downside is they do not buy back, so get the amount you plan on spending. This place is about a 5 minute walk from Puerta del sol and 30 second walk to the casino gran via. You do need a passport for all transactions. Enjoy

Be careful with this exchange store. Not very honest. The guy who did our exchange never explained…read moreanything. Only said the rate, then asked for passport. Did not even said how much was their commission on the exchange. I have never heard of more than 100 euros for a commission. When we saw the receipt, he points out to their rules written in a piece of paper attached to the glass. The letters were so small you can barely see it, then it's too late to cancel the exchange. He just tried to ignore us after that. BEWARE of this place.

A TOTAL SCAM!!! don't go here, the rate they list outside is not true, it's only for exchanges over…read more1500 euros. When you go inside they ask you a bunch of questions to distract you like your occupation, hotel...etc. then they make you sign something and the next thing you know, you've got a horrible exchange rate and they won't refund you. Also, they gave us 5 euros less than the listed amount, terrible people tying to make money from tourists.

We got a great exchange rate year the girl at the front was very helpful and they even let us use…read moretheir Wi-Fi so we were able to call an uber when we left. I would recommend any of these in any country to anyone

From the owner: Oficina de Cambios ,0 % Comisión, seguridad y rapidezread more

I made a withdrawal at this ATM in Euros. The exchange rate for €80 is $89.18. They converted my…read more€80 to $102.34 which includes any withdrawal fees. I paid a markup of 14.7%. That's a bit much. Why is converting currency such an opportunity for usury? Ugh! This ATM is located on a busy corner and during daylight hours, there are enough people around that anyone watching closely would stand out. I would not recommend it at night. [Review 12515 overall, 2305 of 2019.]

Caja Madrid branches are everywhere in this area. Luckily for me, this one was near my hotel when I…read moreneeded some cash. Good thing the exchange rate was low at the time but the bank fee still sucks. You gotta pay for convenience though right?

RIP OFF! All the bad reviews are spot on. This place is a con I exchanged $100 when Dollar was…read more1.02 Euros. Got back 74 Euros. They claim no hidden fees. It's ALL HIDDEN FEES. I basically got scammed out of $27 from them. Even their stated exchange rate is inaccurate.

Me han estafado!!!! En el establecimiento de Sol el miércoles 29 de junio me han estafado con el…read morecambio de divisas, luego de marearme la perdiz y darme mil excusas y vueltas se han quedado con dinero que debían darme. He cambiado 110 libras esterlinas y el cambio del día era 1.17 y me han dado solo 100 euros, un robo total!!