I contacted Greg McCarren, owner of Foothills Fireplace & Stove, awhile back and scheduled a…read morefireplace woodstove insert. Unfortunately, I had to wait weeks for the install, since I called at the absolute busiest time of the season! But, it was well worth the wait. Foothills Fireplace & Stove employees Maverick and Taylor arrived on time to install our new fireplace woodstove insert. They are a great team that worked together efficiently and expertly to assure an quality installation. Maverick took extra care and time to fit the most appropriate chimney cap configuration in place. He made certain to not damage the roof television antenna that was positioned close by and above the chimney area. Taylor's expertise was evident when he assembled and placed the woodstove insert into the fireplace. They demonstrated best practices for starting the fire and using the stove. Compared to my previous insert stove, the draft moving up the chimney was excellent. Both men were careful not to damage the floor and left everything clean. Maverick went the extra mile and mixed up some mortar repair for several areas. He repaired both the hearth and outside brick mortar joints on his own. I was not even aware of faulty mortar on the chimney outside. It was impressive that they were not rushing to finish this job. It was important to them that the completed work was 100% accurate and as it should be. I will definitely be reaching out to them in the future for any chimney inspections and cleanings. I highly recommend the services provided by Foothills Fireplace & Stove.

Greg McCarren and the guys were thorough, timely , and professional in choosing and installing my…read morePacific Energy firebox into my existing fireplace replacing costly gas logs. Now my new firebox heats the majority of my home with the abundance of clean burning firewood I have as a result of the Helene disaster. Pacific Energy makes the state of the art firebox for heating efficiency. I had 2 in Montana and now one here in NC. Thanks Greg! Tom

Hunter is by far the best in the area. He was on time, professional but personable which made it…read moreeasy to communicate with him. While scheduled to do a chimney sweep, he was able to repair my chimney crown for a reasonable price as well. I would never have agreed to extra work but Hunter was so professional I feel lucky I got him to do it. It's worth the wait to have him do your chimney work.

We had a great experience with Black Sheep Chimney Sweep. Hunter is professional and gave us great…read moreadvice. I would not hesitate to use them again and recommend them to friends and family. Best chimney outfit in the area!

Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

Extremely knowledgeable and professional. Was able to fix our brand new unit after the actual…read morecompany couldn't.

This company installed my fireplace logs. Everything was good until I took the logs out for…read morecleaning. Missing a log all along! Contacted him and he said he had found another one. After three times of missing the dates he said he would leave it and me making arrangements, nothing. I'm not dissatisfied with the work, but extremely disappointed with promises not kept. I had to order and pay for another log even though the logs he installed were under warranty. I was good and polite to him. He disappointed me. Fool me. I should have known better.

Tara's was professional and clean - he did a great job and explained his findings thoroughly and…read moreclearly.

Taras just cleaned my chimney. Did an excellent job and was very professional and did it at a…read morereasonable price. Highly recommend

We recently had Jeremy Swann inspect our fireplace after concerns about our gas log set, and the…read moreexperience was outstanding. Jeremy was thorough, knowledgeable, and took the time to clearly explain what he was seeing and why it mattered. He identified a fuel-type mismatch in our existing burner and carefully walked us through the safety implications. There was no pressure -- just straightforward, honest recommendations. Scheduling was easy, communication was prompt, and the installation of the properly configured log set was completed quickly and professionally. Everything was tested, explained, and left spotless. It's rare to find someone who combines technical expertise with clear communication and integrity. We're very grateful for Jeremy's work and would absolutely recommend him to anyone needing fireplace or gas appliance service.

Jeremy responded right away and made room in his schedule to fix my fireplace on the day before…read moreimpending bad weather. I was so thankful! He was super friendly, knowledgeable, and his prices were better than other local companies I contacted. I highly recommend him!

unfortunately the first installers said my old dishwasher was unable to be removed. I tried the…read morenext morning and was able to 'slid' it out. 'Zach' came the 3rd time to look at the dishwasher, fixed the problem and did extra work to make sure it was running properly. If I were to buy another appliance from Blue Ridge Appliance, I would make sure 'Zach' was the installer.

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.

I used this company in the past for a repair at my personal home. At that time Casey was on time ,…read morepolite, and made the repair quickly and efficiently at a reasonable price. Recently I had a similar repair needed at a rental property so I contacted Casey again. As previously very accommodating, polite and efficient he did the repair without wasting any time. I will use him again and would recommend his work. It is not easy to find people with Casey's work ethic these days.

From the owner: We are a professional chimney and home repair company providing comprehensive services to ensure…read morethe safety and longevity of your property. Specializing in chimney sweeping, inspections, repairs, and installations, CSIA certified , guaranteeing expert and reliable service. We also offer a range of general home repair solutions, from minor fixes to larger projects, executed with quality craftsmanship and attention to detail.

I let this fireplace sit broken for over a year, through outages, through at least two nights I…read morecould have used actual heat, on the theory that fixing it was a winter problem requiring a winter solution. It occurred to me sometime in June that summer was, in fact, the smarter time to call anyone in the trades, when nobody else is thinking about their fireplace either. Robert came out, found the actual problem, showed it to me directly instead of just describing it, and fixed it without any drama or upselling. Professional from start to finish, and the charge came in fair for the work done, no padding, no mystery line items I had to ask about twice. Here's my plan for December: I will casually flip a switch in front of my wife like I've unlocked some dormant household wizardry, and I will not mention that a professional named Robert did the real work months earlier, for a very reasonable fee, back when it was still warm enough that nobody was thinking about fireplaces at all. I've been rehearsing the nonchalant shrug already.

Very helpful and super speedy response time. So helpful to give a thorough review of the…read morefireplace!!!