I contacted Greg McCarren, owner of Foothills Fireplace & Stove, awhile back and scheduled a…read morefireplace woodstove insert. Unfortunately, I had to wait weeks for the install, since I called at the absolute busiest time of the season! But, it was well worth the wait. Foothills Fireplace & Stove employees Maverick and Taylor arrived on time to install our new fireplace woodstove insert. They are a great team that worked together efficiently and expertly to assure an quality installation. Maverick took extra care and time to fit the most appropriate chimney cap configuration in place. He made certain to not damage the roof television antenna that was positioned close by and above the chimney area. Taylor's expertise was evident when he assembled and placed the woodstove insert into the fireplace. They demonstrated best practices for starting the fire and using the stove. Compared to my previous insert stove, the draft moving up the chimney was excellent. Both men were careful not to damage the floor and left everything clean. Maverick went the extra mile and mixed up some mortar repair for several areas. He repaired both the hearth and outside brick mortar joints on his own. I was not even aware of faulty mortar on the chimney outside. It was impressive that they were not rushing to finish this job. It was important to them that the completed work was 100% accurate and as it should be. I will definitely be reaching out to them in the future for any chimney inspections and cleanings. I highly recommend the services provided by Foothills Fireplace & Stove.

Greg McCarren and the guys were thorough, timely , and professional in choosing and installing my…read morePacific Energy firebox into my existing fireplace replacing costly gas logs. Now my new firebox heats the majority of my home with the abundance of clean burning firewood I have as a result of the Helene disaster. Pacific Energy makes the state of the art firebox for heating efficiency. I had 2 in Montana and now one here in NC. Thanks Greg! Tom

Hunter was very helpful and a wealth of information about my gas fireplace. I was experiencing…read moreproblems and he fixed everything in one easy visit.

Five stars for Hunter at Black Sheep Chimney Sweep! He is professional, punctual, and very easy to…read morework with. He got our fireplace working again and gave us clear options for the future without any pressure. After being ghosted by other local companies, I'm so glad we found someone so reliable. We've used him twice and will definitely be back!

Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

Extremely knowledgeable and professional. Was able to fix our brand new unit after the actual…read morecompany couldn't.

This company installed my fireplace logs. Everything was good until I took the logs out for…read morecleaning. Missing a log all along! Contacted him and he said he had found another one. After three times of missing the dates he said he would leave it and me making arrangements, nothing. I'm not dissatisfied with the work, but extremely disappointed with promises not kept. I had to order and pay for another log even though the logs he installed were under warranty. I was good and polite to him. He disappointed me. Fool me. I should have known better.

Taras showed up my house on time. He showed me how to operate the fireplace. He was courteous and…read morekind. He cleaned up after himself. I was very happy with the service he provided and how quickly he was able to make it to my place.

I worked with Taras from Sweep Chimney Dryer Vent Appliance Repair. I was offered several time…read moreslots for appointments that worked for me. He provided good communication, showed up on time, fast and efficient service! Reasonable prices for great work! Thanks again!

We recently had Jeremy Swann inspect our fireplace after concerns about our gas log set, and the…read moreexperience was outstanding. Jeremy was thorough, knowledgeable, and took the time to clearly explain what he was seeing and why it mattered. He identified a fuel-type mismatch in our existing burner and carefully walked us through the safety implications. There was no pressure -- just straightforward, honest recommendations. Scheduling was easy, communication was prompt, and the installation of the properly configured log set was completed quickly and professionally. Everything was tested, explained, and left spotless. It's rare to find someone who combines technical expertise with clear communication and integrity. We're very grateful for Jeremy's work and would absolutely recommend him to anyone needing fireplace or gas appliance service.

Jeremy responded right away and made room in his schedule to fix my fireplace on the day before…read moreimpending bad weather. I was so thankful! He was super friendly, knowledgeable, and his prices were better than other local companies I contacted. I highly recommend him!

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.

The worse customer service EVER!!! We paid for a stove that needed to be ordered. We paid in full…read morein advance for the stove. Called to check on the order. Was told the stove we ordered (and paid for in full) had been SOLD, and we would have to pay an additional $200 to order an additional stove. This was ONLY the beginning of a terrible experience. The oven door shattered after only 6 months and had to be replaced. Then, a few weeks later, a terrible clanking sound and a burning smell would start when the oven was turned on. It was LOUD! We called Blueridge and they told us we would have to contact the manufacturer. They didn't offer to have someone come and look at the stove, nor did they offer ANY advice. We finally found Appliance Grandmasters, who came out and fixed the stove. Turns out, the problem was that the fan had been damaged during transit! The repairman was able to fix it in 15 minutes! Hats off to Appliance Grandmasters. HIGHLY recommend them! As for Blueridge, absolutely the WORST CUSTOMER SERVICE EVER!!! And, our salesperson, Lewis, is absolutely worthless.

I used this company in the past for a repair at my personal home. At that time Casey was on time ,…read morepolite, and made the repair quickly and efficiently at a reasonable price. Recently I had a similar repair needed at a rental property so I contacted Casey again. As previously very accommodating, polite and efficient he did the repair without wasting any time. I will use him again and would recommend his work. It is not easy to find people with Casey's work ethic these days.

From the owner: We are a professional chimney and home repair company providing comprehensive services to ensure…read morethe safety and longevity of your property. Specializing in chimney sweeping, inspections, repairs, and installations, CSIA certified , guaranteeing expert and reliable service. We also offer a range of general home repair solutions, from minor fixes to larger projects, executed with quality craftsmanship and attention to detail.

Very helpful and super speedy response time. So helpful to give a thorough review of the…read morefireplace!!!