I had several really great waxing experiences here over the last year, and their waxing staff is…read morereally excellent. However, I won't be going again since their front-desk staff doesn't honor appointment times. I'm not sure who was running the desk on 8/8/26, but I had made an appointment for 10:30, and at 10:45, she hadn't even acknowledged that it was past my time or that the next available person was going to see me. She just sat there on her phone. When I asked for a refund, she called her manager and then tried to lie saying I just wanted to leave.

Went here today, 7-5, actually by mistake. I normally go to another waxing location but wanted to…read moregive another one a try. I put it a name that I thought this one was, but ended up being a completely different business...I had the names confused. Anyway, glad I made the mistake! i wasn't disappointed at all! I walked in (didn't have an appt.) and my wait wasn't long at all, maybe 10 mins. My esthetician, Aidee, was very friendly, talkative (which I didn't mind), and inquisitive (didn't mind this either) b/c I'm pretty sure that is her tactic to make sure you're comfortable and not a weird silence while she's waxing your parts! I actually wish more would make convos so it's not so "weird". It's also very clean and smells great when you enter! Also, the pink chandelier that is in the waiting area is a whole vibe!! I need it in my life! I probably will go back again if I ever decide that I want to give them another shot and not go to my usual spot.

I have been a longtime customer of Brazilian Wax by Andreia. Been going here for years and have…read morebeen serviced by Rianne (Ray) and her sister Anna. Unfortunately Ray is no longer at this location due relocating to a different salon. However, Anna is also an expert in waxing. She's gentle and won't leave anything behind. This location is easy to find and always meticulous with their services. Rooms are maintained properly and kept in the most sanitary conditions

Omgg!! They have renovated the inside and it's so pretty! What a pleasant surprise. See pics.read more

Everyone seems to be happy with the services, I know my wife only comes here to get a Brazilian…read more The price is right in line with the customer service you get. It's nice and clean inside so that's always a plus. The atmosphere is laid back and comfortable.

So, I was in desperate need of a Brazilian Wax! I love coming to B. W. By Andreia bc they are…read morealways nice, clean, efficient, and the customer service is always lovely. I have previously been to two other locations, Conyers and Midtown. The Mcdonough location is closest to me. The receptionist was very sweet! She offered to schedule me an appointment at 3 but i was looking for something earlier and she made it happen. I experienced a gps mishap. Make sure to type in "Beauty Wax Center" in Waze if thats the gps program you're using. After reading reviews, I requested Stephanie and she was nothing less than absolutely amazing! She was sweet and talked me through the entire process. Make sure when you book to ask for Stephanie! Tell her Ashante from yelp sent you from this review!

I give this place 2 stars due to her being friendly my first visit. I just moved to Conyers in…read moreAugust. I was looking for a place to get my brows done and I went here because the reviews on yelp were fairly good. I got my brows waxed on Friday, October 13th. The wax was a little hot but that's wax. I normally get my brows threaded at Wink in Snellville. Throughout the day Friday my right eyelid kept hurting. I thought that's because I just got a wax and it will be better tomorrow. Saturday morning, the 14th, I woke up and looked in the mirror to a scab. I had a wedding to get ready for that started at 4pm. She burned my skin and probably did not pull the strip correctly. I had a hair appt at 9am so after that I went back to show her what she did to my eye. I showed her mom, who was at the front desk, and she called her daughter (the owner but I can't recall her name) to the front. She ultimately apologized but also made so many excuses. I told her I want you to see this and make sure it does not get worse or infected due to bacteria. She looked at me like that doesn't happen. She says it will only get infected if bacteria is introduced to it like bacteria could not have been present in her wax. She went on to try to explain that it will heal like a scratch and proceeded to explain to me how a scratch will heal. I had to stop her because I work in healthcare and you are not about to talk to me like I'm stupid. I told her this never happened before but I don't get waxed often I normally get threaded. She says you get threaded cause you have sensitive skin. I'm like what? No I don't have sensitive skin. How are you gonna tell me that the skin I have been living in for 34 years is all of a sudden sensitive. Then she says I had a reaction to the wax. No! This is no allergic reaction. You burnt me cause the wax was too hot. I got my brows waxed in the morning when she first opened so it was probably heating up and too hot. As an esthetician you should know about wax temperatures. We kept going back and forth but I just had to show her her work. The brows were a very nice shape so that's my reason for the second star in this review. She did not offer a refund, future discount or any type of compensation. I left annoyed because I did not have time for this poor customer service. I will not be back to this establishment. I ended up putting concealer on to hide it when I did my makeup for the wedding. Today is Tuesday, the 17th, the scab wiped off this morning as I washed my face. Between Saturday and Tuesday morning it was an ugly scab that got darker.

Leoni was great! I got my first facial and lashes done! Will definitely be back with her.read more

Great customer service, everyone is very nice and polite. I have had 3 services with Taylor and she…read moreis amazing. They offer a very relaxing atmosphere.

I visited this place for service on June 19th. As I was leaving, I noticed in the mirror before I…read moreleft, that my upper lip looked redder than usual. That evening it was stinging and by Saturday morning my upper lip was red and oozing. I have since been applying Neosporin and Aquaphor, but I have never had this happen to me in all my almost 15 years of having my lip waxed. The skin was literally ripped off with the wax. I wrote this company an email several days later as it only got worse. I RECEIVED ZERO RESPONSE. It is well over a month since this happened and my lip is STILL SCARRED.

I have been going to this place for about 2 years maybe more. I was looking for a brow artist…read morecloser to home. I had been traveling to Gwinnett for years and just could not bring myself to do it any longer. I looked online and read the reviews to find out who I thought would be best for me. I read amazing reviews for Sangeeta and decided to give her a try. She did not disappoint. The level of detail and skill that she has is top tier. My brows always look natural and well manicured thanks to her. I get my brows and lip threaded and am very pleased with the staff and the atmosphere. Plenty of parking.

Love this place - my go to I'm really planning to keep coming once a month. That Monday special…read morereally helps too

Joy is so nice!! It was my first brazilian and she did amazing! Its a very clean place and there…read morewas so much pink. 10/10 experience !

Staff is kind and Lily does an amazing job! This location is clean, beautiful, and relaxing. I…read morerecommend coming for any waxing service!

I've been going to the waxing spot for over 2 years now and every time I'm there, Lisa has done an…read moreexcellent job. She explains the services, makes recommendations, and is very gentle (because I don't like the pain...lol). She is always on schedule and I never have to wait when I arrive. I highly recommend Lisa as she is professional, knowledgeable, and friendly!

I went in for a Brazilian, and full face. I was so confused. It was my fault for not getting the…read morepricing down before the service. There were 2 younger women at the desk. I got the feeling I was bothering them by questioning them. I should have left, but the tech came out for me, so I went back. Good job, just not thrilled by desk girls.

I have gone to Maria's numerous times. Personal touch and friendly service. I was serviced by…read moreKennedy who has a gentle touch and will make this as painless as possible. Small minority owned business. I'm not a regular here, but do recommend this business for someone needing a wax. Free parking in front. Clean and hygiene service

Been supporting this business for a number of years and once again they didn't disappoint. I love…read morecoming here. I'm so proud of the growth of this brand. The ambiance and professionalism is unmatched. I may not need these services on a daily or weekly basis, but I wouldn't dare want to go anywhere else

Perfect. Great prices. Clean salon; great attitude. I highly recommend this salon. The owner was…read morenice and polite.

She was quick but efficient. Did an excellent job and maintained a conversation while making sure I…read morewas comfortable and kept checking if she was doing to my liking and more people should definitely go here. The price is amazing as well. Definitely underrated !