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Call 2 Haul Northwest

5.0 (1 review)
Closed 7:00 am - 8:00 pm

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Services - Call 2 Haul Northwest

International delivery

Junk pickup

Local delivery

1 More Service

Routed delivery service

Call 2 Haul Northwest Junk Removal & Hauling Photos

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Fedex - How much do you have to mistreat a package to look like this?

Fedex

(178 reviews)

Through persistent efforts I was able to get from the web a local phone number for the Fedex hub at…read moreTroutdale, OR serving the Portland metro area. My attitude admittedly was not positive. My package (camera from NY) had been sitting in Troutdale since the early morning hours of Monday and it is now Friday. From using the Fedex tracking system, I had gone from scheduled delivery on Tuesday, to scheduled delivery on Wednesday to "no scheduled delivery" by Wednesday evening through Thursday. Fedex's tracking system is very frustrating too work with and obscures accurate information and contact methods. So you get the point I was not a happy camper when after a short wait I was able to get through to the Fedex hub manager in Troutdale. What I found was a stressed by very courteous and professional response by the manager as we worked through our conversation. He and his crew had just endured the most difficult week in his 15 year tenure at Troutdale. I am located in Mosier near Hood River in the Gorge. We had lot of snow but not ice. The manager patiently explained to me that he had trailers frozen by ice that took 3 days and $200,000 to get freed up. He had employees stranded there for 72 hours. The ice storm had been horrific at the west end of the Gorge. Traffic was moving fine on I84 but that did not help Fedex in Troutdale. After explaining the the background, Josh, the supervisor's name gave me a firm estimate when they would get to the trailer my camera is located in and arranged for me to pick it up at the sub station in The Dalles so I wouldn't have to depend on local delivery, tomorrow, Saturday. Some things to note. Josh is faced by similar frustrations as customers with Fedex web services. They give him no method of putting out real information of what it's like on location. Second, and most importantly, Josh could have passed me off to another employee. Instead he responded with respect, courtesy and a professional response to address my concern. I have every confidence that he provides good leadership to his crew and inspires good work effort on their part. I salute Josh and now empathize with the conditions he and his crew work under. Thanks for reading.

Every time a package ends up going through troutdale, it sits there for literally weeks. WEEKS…read more Just close that place down already

Call 2 Haul Northwest - junkremovalandhauling - Updated May 2026

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