Amir and Hamid were extraordinarily helpful when I selected my latest Gabbeh rugs from…read morePersian/Oriental Rug Galleries (Two locations--Wauwatosa, Wisconsin, and Whitefish Bay, Wisconsin.) I've purchased many rugs from these two galleries over the years, and have never been disappointed. Both Amir and Hamid are concerned about where the rug will be placed in the home, what colors need to be complemented, etc. They want to ensure the customer is always satisfied. If you are shopping for a high quality, fairly priced Persian rug, look no further than Persian/Oriental Rug Galleries. David

So far I've purchased 4 beautiful rugs from Oriental Rug Gallery and am so very pleased with the…read morequality and beauty of each. They are "one of a kind" creations and greatly enhance my home and furnishings. Amir is very patient and professional and always has wonderful ideas. Recently Amir and Nacho picked up, cleaned and returned the large rugs in my living and entertainment rooms. They are so beautiful and look like new - worth every penny!! Thank you, Amir!

First, to other LGBT folks of Brookfield, this is a great and safe place. Craft places tending…read moretoward older crowds can be pretty hit or miss, and this is definitely a hit. This place is awesome. If you've only ever used yarn from places like Michaels or hobby lobby, learning how to use good quality yarn might intimidate you. Take the plunge. Get a little more familiar with yarn sizes and materials (cotton, alpaca, wool). That's really all you need to start buying beautiful, long lasting, and soft yarns. You'll thank yourself when your yarn isn't made out of plastic anymore! The yarn is more expensive than the plastic products at craft shops; however, there is a good range of less-to-more pricey products. You can get 100 grams of superb wool yarn for $13, or you can get 100 grams of a silk and linen mix for $37. (PS, they sell berroco berroco, and I used their half wool/half alpaca yarn for my sweaters. It's $14 per 100 grams!) They also do sell some plastics (a nylon mix is very useful in socks), it's just not my style personally. The worst thing about this place is that it is very knitting oriented, kind of leaving crochet in the dust, especially in their book selection (there's like 14 knitting books and only ONE crochet book). Still, even as someone who only crochets, I love it. It is worth your time. Also, no shame to people who buy craft store yarns for money purposes! Pursue your passions in a way that works for you!

I used to be a customer of Cream City Yarn, but unfortunately, my experiences left me feeling…read moreanything but welcome. On multiple visits, I walked into the store without even being acknowledged by the owner. On one occasion, I asked about ordering a pom-pom in a color that wasn't in stock. The request seemed to be an inconvenience, so I said, "Oh, don't bother if it's too much trouble." Her response was simply "OK," and she walked away. No attempt to help, no alternative offered, and certainly no sense that my business mattered. At a yarn crawl event held at a brewery, the experience wasn't much different. The owner sat off to the side with little apparent engagement. Several knitters I spoke with didn't even realize she was there, despite her involvement in the event. For a business built around a community-oriented hobby, that lack of engagement was disappointing. More recently, I had an unpleasant interaction on TikTok with a Cream City Yarn employee who was publicly discouraging participation in the Greater Milwaukee Knitting Guild, disparaging its leadership, and encouraging others to "spread the word." Rather than respecting that people can share a love of knitting without sharing every personal belief, the comments struck me as divisive rather than welcoming. I subsequently learned that the owner had been made aware of these comments and defended the employee's right to express those opinions. While everyone is entitled to their beliefs, I found that response disappointing given the business's stated commitment to fostering a welcoming and inclusive community. What troubles me most is the disconnect between the values Cream City Yarn promotes and what I've personally experienced. Inclusivity shouldn't be selective, and kindness shouldn't depend on whether someone shares your opinions. Between my experiences as a customer and these more recent interactions, I've decided this isn't a business I want to support.

My daughters and I took a beginner needlepoint class with Chris, and we had such a great time!…read moreChris was incredibly helpful and patient with all of us, and she gave us lots of great suggestions throughout the class. Piper, the owner, was also wonderful to work with when scheduling our class -- friendly, organized, and accommodating. We left feeling inspired and excited to keep stitching. Highly recommend this class and shop, and we'll definitely be back!

Great selection with fair pricing and very friendly service. Will definitely be back!read more

I had a really nice experience in this store. The employees were super friendly and helpful. They…read morehave an entire wall and a half devoted to Kaffe Fassett! The shop is adorned with many beautiful quilts. Just a great place for quilters.

We were visiting Lake Geneva for a long weekend…read more My wife is a quilter, so when we visit someplace new we try to visit quilt stores to see what they have. She loved their selection. Loved how friendly & helpful they. Left a big smile on her face, and fabric (on sale) she loved. If we are in the area again, she will want to go back.

We had serious water damage to our master bathroom and decided at that point to just do a full…read moreremodel because we had planned to eventually remodel anyways, knowing that we had original 1960s galvanized pipes and a tiny footprint. We got several bids and ultimately went with North Shore Kitchen & Bath because (1) their bid was competitive with everyone else who bid, (2) we had them recommended by neighbors, (3) we loved the convenience of the turn-key (start-to-finish) service with a full showroom and (4) the fact that we picked all materials out before signing a full contract meant we were able to have a much more accurate idea of the actual final cost going into the remodel. They met with us several times and we fine-tuned the contract and our product choices so that all our questions and decisions were down in writing. They began the work on the day specified and we were given a 6-8 week timeline; the job was finished in 6 weeks, 3 days. We had a few change orders along the way due to some unexpected structural issues and some minor additions we made along the way but the change order costs were all signed off on by us before the work and all reasonable give the additional scope of work. Throughout the entire process, Rick, Tom and the whole team were honest and transparent. Not only was their work impeccable, but they addressed all my concerns as they cropped up and they kept the rest of my house as clean as possible (which was impressive considering they were renovating and repairing water damage on all three levels of our home). The whole team was also extremely friendly, and were very gracious to my two kids who asked them a million questions about the process and also gave attention to my people-loving dog. I also want to give a special shout-out to our designer, Beth. She was very good at understanding what we were going for in our design, was able to merge my husband's and my differing viewpoints on items and also helped steer us towards options that we didn't consider in the beginning, but were of course, ultimately the correct choice. We would recommend Rick, Tom and the whole North Shore Kitchen & Bath team in a heartbeat. We have another 1960s original bathroom to redo in the future and as soon as we have the funds saved up, we know who to call!

North Shore Kitchen & Bath completed my kitchen project recently. It was not a complete kitchen…read moreremodel - I had my walls/cabinets painted, replaced the countertop/sink, and added a backsplash. I am mostly happy with the overall result of the project, and the cost was more affordable than other businesses with whom I discussed the project. However, I will say the process to get to the final result could have been much smoother. NSKB's communication was lacking. From the beginning of the process when I was working with the designer to pick out finishes, I would have to reach out myself whenever I wanted an update because I would go weeks (sometimes over a month) without getting any information. When I did reach out, I usually had to follow up multiple times before I finally got an email back. I was told a start date for my project, and then when I reached out with a question later the designer mentioned a different date. The change had not been run by me or communicated to me. Had I not reached out myself, I wouldn't have known until they showed up that morning to start. The painters had to come back multiple times for touch ups after finishing the initial job. They got paint on my under-cabinet lighting and hardware because they didn't tape around or remove them; they just painted around things. Paint was spilled on my floors and the NSKB team was able to clean it up a majority of the way, but there is a permanent spot that is darker than the rest of my floor. The team also lost two pieces from hinges and were not able to hang the last cabinet door. It took NSKB almost 2 months to come back and find a solution after I followed up with them multiple times. Overall, the project that was supposed to be completed in early December ended up taking until the end of January.

In the past 2 years, my wife and I have used Best Carpet twice. Once when moving out of a house…read moreand 2 years (and several moves) later when we found a home we plan to spend some time in. If you want to save time and not read an entire review you should already know how we feel about Best Carpet because we have used them... twice. The showroom, sales people and installers are all awesome to deal with and they do a great job. Now for more detail... The first time we used them in the process of selling a home. We went in, told them our situation and they did most of the rest. They knew we were selling so they weren't pushing anything pricey and there was no attempt to "upsell" us. They gave us some of their most popular options with price points and we picked what was best for our situation. After picking the carpet, Sam came and did the measurements. Sam is super personable and great to deal with whether he is showing carpet at their showroom or coming to measure your house. He's part of our great experience with Best Carpet. Once the measuring was done the carpet was ordered and install time was set. When the install day came, the installers were on time and did the job quickly but they also did the job well. Every cut looked clean, every line unnoticeable and very little scrap left over. We were more than satisfied. Even with being more than satisfied I didn't feel compelled to write a review because I had no personal attachment to what they did... we were selling the house so someone else was going to get to enjoy it. I have no doubt in the fact that their great job helped sell our house, however. Fast forward 2 years to now (January '19). We moved what I'd consider to be a decent hike for them to come out to. We actually assumed they wouldn't come as far as we moved so we started looking at carpet places closer to us. After dealing with Best Carpet the last time around all I can say is the sticker shock from other stores was insane enough that we figured we could call and beg them to come out our way but we didn't even need to. They were more than happy to come help us out, even being at the very edge of their service area. This time Sean came out to measure and he was just as great as Sam was to deal with. He brought a few samples and then priced up a quote the same day he measured and we took it from there. Their pricing is one-third to half the expense when compared to the options in our immediate area. Along the way my wife and I hemmed and hawed about the carpet we had picked out so we decided to go into the store and take a look at our options. Let's just say that if you can't find flooring you like at Best Carpet, you have some crazy taste and/or standards. They have what feels like (and might be) a thousand options. After picking a few samples we liked, Sam encouraged us to take a few home to see how they looked. I didn't really want to because of the whole being far away thing but Sam set something up that worked out so we could get the samples and get them back in a way that worked for us. This ended up being so useful because seeing the stuff in your own house feels key in this kind of decision. We made our final decision, the carpet was ordered and an install date was set. The day prior to our install, our furnace died. January in WI isn't exactly a great time for this to happen as your house needs to be a certain temperature to have carpet installed. I felt terrible about calling and telling them last minute we needed more time... Sam told us not to worry and he again made a solution that worked for us. Finally the day came to install. Carlos and Caesar were our crew and they are super personable and absolutely fantastic at what they do. Bottom line, they bust their ass but they don't just bust their ass, they work hard AND get the job done well. Again, just like the first house Best Carpet did for us, the cuts were great and the lines were unnoticeable. You know the movie "Elf" when Will Ferrell's character runs by a diner and sees "World's Best Coffee" and he gets super excited about it? Excited enough to bring a date only to find out it is certainly NOT the world's best coffee? The normal human reaction to the "best" of anything is an eye roll. That shouldn't be the case here. Best is actually (pardon the repeat) the best thing to call this place. While their carpet selection and showroom are similar to any other carpet store, the way they separate themselves is with sales and service. The name "Best Sales & Service" isn't really a good name for a carpet store... so Best Carpet it is and I can't think of a more honest name to call them.

Best Carpet was hired to construct our bathroom renovation. It was completed with quality…read moreworkmanship and professional recommendations at an affordable price...and ON TIME !!! From design to completion, their excellent communication with us kept us up to date and made the entire process stress free!! A HUGE "Thank You" goes to the Owner Sam and his entire team of craftsman! HIRE WITH CONFIDENCE !! A+++

I would like to take this opportunity to commend Leather Restoration Co…read more My 15 year old leather sofa, chair and ottoman had been scratched by my two large dogs, lost color in many areas and the cushions had become to soft to sit on comfortably. My furniture was picked up by their professional staff and restored to perfect condition. They were able to redye the set to its original color, apply a conditioning treatment to restore the soft feel expected with a fine leather. In addition, the upholstery shop restuffed the cushions adding to the comfort of our furniture. We are very happy with the end result and strongly recommend calling Leather Restoration Co. before replacing your leather furniture.

They might be great at restoring, which after reading the reviews, I question, but after three…read morephone calls and two texts of pictures, despite promises of a callback, crickets. Am I supposed to think that once I take my items in to be repaired, I'll see them again in 2025?

I have going to Master Z's for many years. They are my go-to store for billiard cues, chalk and…read moreother supplies. Their selection and in store service has always been great.

Very uninterested in customer service. Almost, but not quite rude. If you're not buying something…read moreimmediately they don't have much to offer