Had a really great experience working with Tu & his team on a home purchase earlier this year. My…read morehusband and I were not sure that we would still be able to qualify after he needed to change jobs in the middle of our approval process, but we were able to make it possible with Tu's guidance and expertise. Melody & the rest of the team were highly professional, patient and helpful throughout the process as well. Highly recommend!

liz and tu y'all are the best…read more smoothest transaction of all i have ever done this is my 6th purchase in 14 years and at least 6 refinance transactions thank you zink

Evergreen helped me refinance my mortgage. The best thing was that I was able to sign most…read moredocuments from home and had to be within 6 ft of someone only for signing the closing paperwork. Masks were required and a plexiglass shield was placed between me and the notary. I threw Dawn Bell a curve ball very late in the closing process but she handled it with true professionalism. We were able to work through it and get the loan closed. Kudos to Dawn and her staff for making things happen!

*Not recommended.* I spoke with a loan officer who specializes in construction loans, and the…read moreexperience was deeply unprofessional. He spoke at an overwhelming pace, used inappropriate language throughout the conversation (including repeatedly saying "f*** it" in a dismissive tone), and responded to my clarifying questions with condescension--asking "don't you remember?" rather than actually helping. I had a similarly negative interaction with another representative from this company about a year ago. It might be a coincidence, but based on my experience, it feels like dismissiveness and hostility toward potential clients is a feature--not a bug--of their customer service culture. I won't engage with a business that treats people this way.

I was looking for advice on qualifying for a mortgage as a freelancer/self-employed business owner…read more From reading random advice on the internet I was pretty much convinced that I'd have to sell my soul to even think about buying a house. After talking to Dan and Siobhan I found out it would be SO much easier than I imagined. Dan and Siobhan met with me and were incredibly generous with their time even though they knew I wouldn't be ready to apply for a year at least. They gave me excellent advice, answered my questions, gave me worksheets and information, and pointed me to local tax credit programs I didn't find in my own research (like the Portland Mortgage Credit Certificate). I learned that they even teach a home-buying class in their spare time. In short, I am super relieved and very glad I contacted these folks. I look forward to working with them when I'm ready to buy.

Dan and his team are incredible partners to have in the home buying process!…read more We have purchased two homes and done two refinances with him. He makes the process very simple for us. It is incredible how fast he works while still finding any possible options or angles that might benefit us. On our most recent purchase we had not been planning to move but found "our dream house". It was in a very competitive market so we needed to act fast. We called Dan in the afternoon and he had our pre-approval letter for us first thing the next morning! Being able to make a quick offer ended up being the key to us getting the house as the sellers were already in contract on their next home. If it wasn't for Dan we wouldn't be in our dream home!

I recently used Oswego Mortgage to do a refinance on my existing loan. I had a few challenges that…read morerequired a deep knowledge in VA funding. Tom knew who to contact and how to apply those condition to my situation. It's obvious that Tom is skilled in the Mortgage industry but whats not as obvious is how personally he get's involved. Amity works closely with the deal until completion. She is detail orientated and stays in constant commutation. She is a pro and i'm not sure how my deal would of got done without her. I"m a big fan. Fellow Vets.. I highly recommend Oswego Mortgage!!!!

**WOULD GIVE 0 STARS IF YELP HAD IT AS AN OPTION**…read more Oswego Mortgage was absolutely hair-pulling to work with; rare callbacks, few answered emails, if any, stalling day after day, LATE CLOSE WITH NO OFFER TO MAKE IT RIGHT, no answers, voicemail after voicemail, text after text, with every interaction being more work than necessary. Lenders pointing fingers at underwriters, overlooking items that are clearly on a preliminary report from 3 weeks prior, leaving work early, not coming in to work at all, and the list goes on. :( Although I cannot steer my clients in one direction or another, I will openly share about the completely unprofessional experience I and several other agents had while working with Oswego Mortgage.

Stacy was such a tremendous help for us first-time home buyers. She was very thorough with her…read moreexplanations of each step of the process and made us feel unafraid of asking questions. Stacy was also attentive and communicative throughout our whole process through texts, calls and emails. You never felt like a stranger when you were on the phone with Stacy. She has such a positive energy and she is definitely easy to talk to especially when you're talking about a sensitive subject like money. It's been a pleasure working with her and the Sierra Pacific Mortgage team! Mahalo Stacy & Sierra Pacific Mortgage! :)

I did a refinance last month and Stacy Yost was simply amazing! I have never had a transaction go…read moreso smoothly. Stacy was on it every step of the way and kept me informed every step of the way too. She even phoned in to my closing when I had to sign from Central Oregon! Way to go Stacy!

I will happily change this to a 5 star review once they allow different payment options than once a…read moremonth / in full. It's common knowledge that splitting up mortgage payments into twice monthly allows one to pay off a mortgage quicker, as it hits more of the principle and ends up being 13 months of payments by the end of the year. Also and simply - it eases the burden of the first of the month my allowing it to be spread out through the paychecks. Guild refuse. Apparently, according to customer service reps, the stakeholders / investors (read : bosses) refuse even though it's been requested by many in the company and customers request it all the time. There is no reason for this other than greed. The folks at the top want to make more money at the expense of those who have a loan w them. I call bullsh*t. We don't need more greed in the world right now, we need people who willingly do the right thing because it's helpful and kind. Guild - do the right thing. Quit being greedy. Be cool. Let me know when you change this policy and I'll write you a glowing review. Any other guild customers pissed about this? Only way to get them to listen is to do stuff like this. Nick

Stay away from Mark Snow. I'm sure he is still screwing people over, he has been at 3 different…read moremortgage companies in 5 years, business might be better if he had more integrity.

Just had an awesome conversation with David - even though he's not serving the area that I am based…read morein, he took the time to give me some important information on the things I am working on at the moment (building ADUs and finding construction loans in Nevada). Not only he gave me some contacts, he also gave me some other tips that will work for our investing journey! This right here is what you call GREAT CUSTOMER SERVICE. If we're living in Portland, this is the guy we're going to call and do business with! Thanks again David for your time and hoping you all the best in business and in life. Hope you can go to Hokkaido in Japan soon!

Top notch service! David understands all the mortgage…read moreproducts available and really helps you decide the best product to meet your needs. Beyond that, he really lessens the burden cast by the underwriters and streamlines the loan process.

David does a amazing job counseling his borrowers through the whole process…read more He has closed many loans with me over the years and I find him to give great attention to detail and he is great with his communication. If you are looking for someone to help you buy a home or looking to refinance I highly recommend David Steinbrugge.

David Steinbrugge is a one-of-a-kind professional, with decades of experience in mortgage lending…read more Having worked with him, as an appraiser, since the 1990's, I know he honestly delivers his financial products with the utmost fiduciary care, and personal service.