After hitting a deer, my car was un-drivable and I was put under a great deal of stress because I…read morewasn't sure how good of service I'd receive out here. Larry and Collision Masters were so incredibly thorough and kind from when I walked in. Larry isn't just there to conduct business, he took me through the step by step, showing me what needed replacing or looked at - and why. He then gave me a conservative estimate of time based on all these parts and the work that needed doing. He was kind and updated me every step of the way and finished my car with 4-5 days to spare. I can not recommend this shop enough. It was an absolute pleasure meeting him and my car looks better than it did prior to the collision. Larry is a warm and caring individual who takes great pride in the work he does and you feel that when he talks to you.

I brought in my vehicle and was greeted with a smiling face. My car came back almost new. The only…read moreproblem I had was that they didn't update me as much as they said they would and did not give me a pick up date until a few days before. The only reason I even got a pick up date was because my husband went up there and had to hound the mechanics to actually figure out what was going on. I got my vehicle back and the soft top wasn't even put on correctly. Other than that, they did a great job with the paint and putting on the rest of the parts.

Traveling through from St. Louis to Branson. Had issue with my 2013 Audi stopped in and Tony was…read moresuper helpful and took care of the issue for me so my wife and I could continue with our weekend. This was next level customer service by taking the time to help us with no delays. They stopped everything they were doing to fix the problem. Thank you to the team at Joe Hudson's Collision Center.

Came here via my USAA insurance have no real complaints. From the minute I walked into the shop…read moreuntil my car body repair was completed I got nothing but smiles and great service. They made the whole process easy. I didn't need to contact USAA and they even took care of my rental. Also, I was ready to pay the extra money to have original parts for the repair but after quoting me an extra $150 or so they figured out a way not to have to charge me that at all. The only weird thing that happened was that my battery died, apparently because of the cold weather and not being started everyday. They gave a quote of $280 to replace and install. When I baulked at the price I told him I would just get a battery from Walmart. They agreed to let me do that and even installed it for me.

Decent service but overall repairs were lacking…read more First the older gentlemen told us the car was totaled and he wouldn't touch it. Then after ina company comes all the sudden he can fix it. Repairs were lacking never installed a bent exhaust tip. Said life time warranty on the paint it started to peal and crack maybe 2 years after then chipping all off. They replaced the windshield and didn't seal it properly which created a whistling noise that we could not figure out what it was untill 2 years later the windshield cracked and after it was replaced it was fixed. Avoid this collision center have your ins company spend money somewhere else.

Wanted to restore my old car and it turned out to be a nightmare from The Twilight Zone with…read moreMajestic.Only one coat of paint which is chipping away,they didn't paint the inside of the trunk,the stainless steel rear window trim fell off driving down the road and was run over by cars behind me,ruining it.Brand new transmission now leaks,starting the moment I drove off their lot(sabotage????)Didn't leak driving it in for restoration.Parts I had delivered to them came up missing to include a bumper and an entire front end rebuild kit.All this for $30,000 plus I paid for his "work". There are other reputable auto body/restoration shops around,go to them.

Had a small scratch on the drivers side door of my 2024 Tundra that went through the clear coat. it…read morewas small but very noticeable. Hi-Tech was highly recommended by my dealership for their quality of work. They were able to work around my schedule to get me in when it was convenient for me. The finished result was perfect. The repair is undetectabl. It looks like a new door from the factory. It's as if the damage was never there. I couldn't be happier.

I wish I could give a negative number of stars for poor customer service, bad workmanship, and not…read moresticking to their estimates. Their standards for employees must be super low because I messed up my vehicle twice! I'm furious and do not recommend them.