Had a great experience with JR and his entire team. Quality work and friendly interactions from…read morethe front office to the back shop. Give them a try for accident repair or custom work,

I've used JR's Custom and Collision on two previous occasions and was extremely satisfied with…read moretheir work both times. Recently, I hit a deer in my car and needed to have the whole front bumper replaced. JR and his team ordered the parts, got everything painted to match perfectly, and did the replacement work with no difficulties at all. The final result turned out amazing, and I couldn't be more pleased. JR is very easy to work with and stays in communication during the whole process which I truly appreciate. I will continue to use JR and his team with any car repairs I might have in the future, and I will send family and friends there as well. It's awesome to have a locally owned business that can be trusted to do what they say! Thanks again, JR, for the great job!!

After a pretty bad hail storm absolutely wrecked my windshield and covered my car in dents, I…read moredidn't think there was any hope. JJ's Auto Restoration had other plans! Jason, Courtney, and the rest of the team exceeded all of my expectations and made my car look like the storm never happened - if not better! They made the entire process extremely smoothed and always answered any questions I had. I won't use anyone but them in the future!

Highest quality, best value and greatest body shop in Waco!!! Support this hometown body shop and…read morethey never disappoint. Highest quality paint and body service!!!

I took my car to Santos Paint & Body shop on May 22, 2023 to have everything except the trunk and…read moretop painted. I had some previous work that was not done properly. Let me start off by saying there was never a problem with communication. Rene always responded to my calls and text messages and he sounded very professional and knowledgeable. I was initially told that he would have my car for at least 2 weeks. I received a call on June 3 informing me that my car was ready. I work during the day so my son picked up my car, I noticed areas that I wasn't happy with and I called Rene and showed him photos of the areas, he told me to bring my car back and they would fix the areas. I returned the car and received a call the next day stating that whomever fixed my car didn't do it correctly but he said his father had agreed to take on some jobs that the owners insurance companies had put in a rush on because the time the owners had for their rentals was expiring. He said he called because he didn't want me to be without a car for too long but would be able to get my car back in as a priority in 2 weeks. I told him I had an appointment on June 21 and would bring it in on June 22. On June 23, I received my car and again I call the shop to report dissatisfaction because areas that should have been fixed were not fixed. He asked me when I could bring my car Back to the shop and I decided to ask him what would be a good time for him because apparently they are rushing and not taking the time to do the job correctly. He told me to bring my car in on Wednesday, June 28th because Mondays and Tuesdays were busy and I said ok. I took my car back to his shop on June 28th and on June 29th, I'm calling to report areas that were not redone. The last time I called him he said he would remove the hood and front bumper and do the job himself to assure the areas would be fixed. Well, that didn't happen because there were 2 previous areas that were Still left undone and new areas that needed to be corrected. By this time I'm Beyond upset by the lack of professionalism. I sent him photos and he claims that he checked the car before it left and it was done correctly. Ohhh, so You checked it but you initially said you would do it YOURSELF so that it would be done correctly THIS Time! He had the nerve to tell me to bring my car back! REALLY?!? No Sir, I have brought my car to your shop SEVERAL times and Each time the same areas were either Not fixed or I found new blotched areas. Now, I will have to pay More money elsewhere to correct what I Paid you $3000 to do. I Do NOT and Would NOT recommend this establishment. It seems like they care more about taking money than doing quality work! The photos speak for themselves! Some of the photos I retook to include the date and I added the dates to the ones that say yesterday and today because those were literally taken yesterday or this morning. The date of this review is June 30, 2023.

Santos paint and body absolutely the best! I am in shock of the quality work and price I paid to…read moreget my 2014 Dodge challenger passenger door fixed. I am beyond impressed and grateful for all the work done and the price was incredible. If anyone needs paint and body work done in Waco, check out Santos paint and body they are exemplary in workmanship, talent and price!!!

Ezra and his team and simply the best! I can rest assured…read morethat when I drop off my vehicle to them, it will be perfect when I pick it up. They are responsive, prompt, knowledgeable and professional. They go the extra mile! Could not speak higher of them!

Great service every time I needed my truck worked on I've come here and it's always been…read moreprofessional, reliable with reasonable prices!

They do excellent work and at a fair price. Progressive wanted to total my car, but after they…read moreagreed to an amount for repairs, they let me take care of the car. I ended up getting it fixed for $5000 less than their estimate with certain replacement parts. Being that the car was an Audi, some of the critical parts were on a nationwide back order and it took a total of four months to repair the vehicle, none of which was K's fault; it was entirely due to Audi parts availability. I would definitely use them again and highly recommend their great quality.

Billy was very helpful before he even knew if I would be a customer. He explained how the…read moreinsurance, rental car and body shop work and worked with my schedule to get my car in at the best time for me. He kept me informed with what was going on, when he found more damage than expected and contacted the insurance company and had the adjuster take care of it. I'm very happy with the results, the amount of time it took and the service.

Antonio is the man! Super extensive PPI, took his time, ran me through everything he saw, and did…read moregood work. Money well spent. Good people all around

They are a little slow and take a long time to get things done. But they are HONEST and do quality…read morework! Would use again!

Take your vehicle here. You will be glad you did. Knowledgable, thorough and easy to deal with…read more Very nice. My 23 year old Tacoma with over 200,000 miles runs like new. Finally found someone who knows what they are doing and is honest.

My son recently moved to Waco, and I have been looking for alocal automotive service shop for him…read more Super nice folks. They repaired his blend door actuator and replaced a pinion seal. Couldn't be happier. They were very professional. They even send pictures with the diagnosis. Very reasonable prices. I highly recommend.

Wouldn't recommend any other place! Brought my truck in just…read morefor diagnostic due to a/c blowing hot air. Kept overnight and owner called me the next morning to tell me they went ahead and actually fixed the problem. No scams, just straight honesty from the people here! Will recommend this shop always! Thank you!

I couldn't have been more pleased with this business. They truly care about the customer and what…read moreis best for them. Good prices, discounts for women, and customer service is more important to them than bringing in as much $ as possible. Their mission is fairness and quality work. THANK YOU for being such a positive business where I feel good about taking my car.