Great experience from start to finish. They were completely professional, showed up right on time,…read moreand the final result looks very impressive. Excellent value for the quality of work provided! To top it off, they come to you! It made it really nice after my son got his windows smashed out at the movie theatre. The windows were installed in under an hour,

This is my first time trying to get my car window repaired. They made the whole experience a breeze…read morewith fast responses, helping me get an appointment quickly and they even have someone drive to you. It took about 45 mins to get my window replaced. I am so happy with the outcome and how speedy it was. Not to mention the pricing was very reasonable compared to other locations I called. I have no complaints.

I had multiple glass panes replaced and Chris did a fantastic job. He had to move a king Hospital…read moretype bed and frame in order to get a ladder up to the vaulted ceiling to complete the job. Multiple stained glasses had to be removed and reattached. Highly recommend this company, and I would ask for Chris! Allan Campbell

We had the unfortunate luck of the window on the front of our home cracking after it was hit just…read moreright by a rock kicked up from the lawnmower. We called Glass Doctor after seeing their vehicle in our neighborhood working on a home that just went under contract. The process to receive a quote seemed painless. They sent someone out within a week to measure the window and take photos to ensure they ordered the correct product. I put a deposit down, the window was ordered and they scheduled to come install two weeks later. Upon install the gentleman had difficulty replacing the window, as our plantation shutters were "in the way." While this should have been mentioned at our initial "quote" visit, it wasn't. My husband removed the entire shutter, caulking, nails and all so the gentleman could have better access to the window. Unfortunately at some point a piece of the window lock was broken. He assured us the company would take care of replacement, took photos of the window, took the broken piece with him to "match" the color and went on his way. Weeks went by with no word. Eventually we heard the wrong part had been sent and they were waiting on another one. Another week. Meanwhile, our front shutters were still sitting and waiting to be put back up. Finally they texted that the part had arrived and they would be out to replace it in the next few days. A new gentleman came to replace it. He was just as confused as we were when he pulled out the WHITE replacement for our BEIGE window lock. He assured us the office must have made a mistake, but left us with the white piece so that our window would be functional in the meantime. We contacted the office to let them know about the mixup and we're told "Yeah, white was the only color we could find. I Can have a manager call you if you want." I was disappointed regarding the lack of care taken to make right a situation we had been exceptionally patient and kind regarding. It's been radio silent since. No manager call. I'm guessing we're stuck footing the time, energy and cost to have a product that matches on our high end window as well as have our shutters put back up. I'll consider looking elsewhere in the future for my glass needs.

I spoke with Chris from Apex. He was efficient ,attentive, and answered all my questions…read moreappropriately . Chris even price matched my quote from a competitor company. I am very pleased and satisfied with Apex. They replaced my window and did an awesome job. I do recommend them!

My first impression of Apex was great. Unfortunately, things…read moreonly got worse from there. I called around for quotes and found Apex, with high praise reviews. Chris walked me through three options for my Q5: OEM glass, non-OEM acoustic, and non-OEM non-acoustic glass. I confirmed calibration was included and chose the acoustic glass to balance cost and quality. The appointment went smoothly. I dropped my Q5 off around 11am on a Saturday and it was done in under an hour. Chris was upfront that a piece of plastic on the mirror housing was already cracked, and told me before I noticed. At this point I thought I'd found an honest shop. Around 8pm that day, back in the car after some errands, it threw a loud warning that Audi pre-sense had malfunctioned. This is what I was trying to avoid by passing on lower rated shops with reviews of calibration problems. I called the following week to report it, mentioned a bubble in front of the camera, and was told it was a manufacturing issue. That didn't make sense, since they installed the glass and mounting pad. Any defect there is an installation issue, not manufacturing. I brought the car back about a week later. When I arrived, I was asked if I'd left a review yet. I hadn't yet, since I was waiting to see how things played out, but it made me feel like treatment might depend on the answer. I dropped the car off, got breakfast, and came back an hour later to find it sitting out front, done. They said they'd fixed the bubble and recalibrated the camera, but the pre-sense error was still showing. The GM apparently said it should clear after 50 to 100 miles, which raised a red flag, since that's the kind of behavior you'd expect from clearing a fault code, not fixing the problem. I asked what would happen if it came back and was told they'd try again, not promising after two attempts with no plan. The error cleared itself later that afternoon, but something still felt off. My pre-sense system wasn't detecting nearby vehicles the way it normally did. So I bought an OBDeleven scanner and learned to use it. A scan showed the last static calibration on file was from 2019, the year the car was made, meaning no static calibration was ever performed after the windshield replacement. Further research confirmed dynamic calibration depends on static calibration being done first, and even a small camera misalignment can cause a range of downstream issues. Worth noting: both times my vehicle was ready in under an hour, which I've been told doesn't align with the time needed to calibrate. Both the dealership and independent shops told me ADAS calibration typically needs 3-5 hours. Within a week, the pre-sense error came back. Then things got worse. My seatbelt locked up and pinned me to the seat mid-drive. Another day, the car failed to recognize my key fob was inside the vehicle. A follow-up scan showed fault codes across the board: the SOS button housing, the key fob, the light sensor, rain sensor, and Audi pre-sense. I called Apex and explained everything, including that I'd taken the car to an Audi dealership and two other independent shops, all of whom said I'd likely need OEM glass, since Audi's ADAS cameras can be sensitive to non-OEM glass. I was assured at booking that calibration was included, and felt dismissed raising these issues. The team claimed the dealership was just trying to make money off me and said the other issues were unrelated. Dealerships are known for that, sure, but when two independent shops back the same claim, it's not an easy dismissal. It also doesn't add up, since my car had zero issues before this replacement and everything started right after. While looking back through their reviews, I found another customer on Yelp who described the exact same problem: a windshield replacement with no actual calibration performed. I have photos backing up my own diagnostics. My latest call took place just over a week and a half ago, ending with my info being passed to the GM to determine how to proceed. I'm hoping to hear back soon so we can resolve this amicably.

Excellent Service!! Job was don't quickly. I didn't realize that it would only take about 10…read moreminutes to replace a passenger side window. Thought I was going to have to drive to Corpus and waist a day but I received not one but two calls that they would come to me. I recommend Calibur Auto Glass to everyone !!!!

From the owner: Get expert auto glass repair brought to you with Caliber Auto Glass mobile auto glass replacement…read moreservices that come with a National Limited Lifetime Warranty. We can take care of chips, cracks, and perform windshield replacements as well as any auto glass replacement. We make it quick, easy, and handle all claim processing for you, too. Have driver-assistive safety features on your vehicle like Pedestrian Detection? We have top-of-the-line ADAS Calibration services to make sure those features are well-tuned and ready for the road.

Marc is amazing. The costumer service is 10/10. They will do everything in their power to ensure…read morequality service while also being extremely time efficient and accommodating.

I requested a service done, drove there for them to look at my car damage, they gave me an…read moreestimate, I gave them the go ahead, and then they never got back to me. I guess I was not worth their time and effort to get my minor issue fixed.

Fast and reliable. Communication was awesome. His helpers…read morewere great ! I recommend if you work all day and feel like you can't schedule in appointment. They will drive to you and meet you if needed in the evening.

From the owner: Starred in west Texas has progressed to east coast and now in San antonio texasread more

Ophelia led the Safelite team at this location in making life easy for me as all the delays…read morehappened with my windshield glass replacement which was not Safelite's fault. This store is a keeper as also evidenced by its amazing customer reviews. Jay is the tek lead. He gave me confidence by assuring me I could drive my vehicle safely while awaiting OEM windshied glass to arrive. Today's early morning glass replacement appointment was delayed since I had to rush back to my Audi dealership for them to clear error codes generated by Safelite's sensors (once again not caused by Safelite). Gone are the days of old non-computerized vehicles and we all have to live with error reports be they major or negligible. Safelite's policy to not proceed with any glass replacements if too many error codes r seen by their computer where the dealer needs to clear or resolve the error reports first -- is reassuring. Jose was my tek specialist who did my glass replacement. He is one of the chosen specialists specifically for my make and model due to its idiosyncrasies. Everything after install was reported by Jose as perfect and excellent with the glass replacement and recalibrations. The store itself is truly presentable, clean, and amply supplied with Keurig goodies and a cold water dispenser. This particular Safelite location is highly recommended in my books. Kudos to manager Justin and his whole team for making my experience with Safelite truly amazing. Praying and declaring an amazing destiny for this Safelite facility and its staff. God bless you all.

Several weeks ago, I went to Safelite to replace the front windshield on my Bronco and paid $900…read morefor what I believed was a brand‑new installation. After taking the vehicle for a wash, I noticed a small chip along the edge of the windshield that had been patched with some type of adhesive. Unfortunately, I didn't catch it right away, and at this point they would likely deny responsibility -- but the reality is that I received a repaired windshield instead of a new one. If you visit the Safelite location at 6531 NE Loop 410, San Antonio, TX 78238, please inspect your vehicle carefully before leaving. My experience was disappointing, and I want others to be aware.

Max showed up right on time to work on my 2014 BMW 335i. I had a door ding with a scratch, a small…read moredent on the hood (probably from an acorn), and needed help removing and reinstalling my rear spoiler. He was friendly, professional, and clearly very knowledgeable about BMWs. He came fully equipped, got straight to work, and took photos of each repair as he completed them, which I really appreciated. What really stood out was that he went above and beyond. He fixed an additional warped spot on my door that I had not even planned on addressing and buffed out an area where I had previously used touch up paint. The results were outstanding. I would not hesitate to hire him again and already plan to have him work on my wife's X5. Highly recommend.

We had Max repair a front fender dent that someone put in our car in a parking lot and left no…read morenote. It left white paint and scratches as well. Max responded to my Yelp project request and quickly gave me details on exactly what he could do and at what price. He came to our home and did it in our garage with absolutely no inconvenience to us. He did such a beautiful job that our BMW X2 looks like new! And he was kind, courteous and professional. He will definitely be our go-to guy if we have a dent again. Absolutely worth the money and 5 --in fact I'd rate him higher if I could!

20260601 Update. Took my car into Safelight and they (1) replaced my windshield and (2) correctly…read moreinstalled the molding surrounding the windshield; all under warranty. Steve, the tech performing the work, was super nice, attentive, and competent. He explained what he was going to do, so we were on the same page. Then, he checked in with me about halfway through the job to apprise me of the estimated completion. When the work was done, both Steve and another tech came out to show me the work that was performed. I pointed out that the molding was about .5" out of alignment and Steve immediately reseated the molding so it was perfect. Smiles and handshakes all around. When I first posted this review, I had given Safelight a 3-star rating. For today's service, I would give them a 5-star rating. Overall, they earned a 4-star rating. 20260518. Safelight scheduled me to come in for warranty work today, to replace my windshield and the molding along the passenger side of the windscreen. But get this, they didn't have the windshield nor the molding at the shop. Like you, I smacked my forehead at the ineptitude of whomever scheduled me to come in without ensuring the material needed was in the shop. This is the third time I've come to get my windshield fixed. The first time, they replaced the windshield. The second time I came in to tell them the molding along the passenger side of the windshield had flown off while I was driving the car. Also, I showed them the molding along the driver's side was buckling. To prevent it from flying off too, they took it into the shop to reseat it. While doing that work, they cracked my windshield. Safelight scheduled me to come in today to get a new windshield and the passenger side molding, under warranty. But after sitting here for almost an hour, the tech came out to tell me they didn't have the windshield nor the passenger side molding in the shop. I asked if when they do get the windshield and the molding, that they come to my house to do the work. They said they would. I'll edit this post to report what transpires next...stay tuned.

i had my windshield replaced by safelite on may 2, 2026. on may 17, 2026 while getting my oil…read morechanged i looked up at my windshield and see a huge crack, yes days after having my windshield replaced. well i called safelite and .. to bad so sad, no help. nearly 1 thousand dollars ( $933.00) spent for a windshield of inferior quality, not up to basic standards. geez....go someplace else....dont waste time or money.

Alert alert this business is using a false address that actually is the Sunrise daycare. I called…read moreUSA Auto Glass and was scheduled to have my auto window installed. A person shows up in a personal car with little to no tools and struggles installing the window as if it was his first time. He broke a bracket and lost two screws. After using duck tape and findind a replacementvscrew the window is in but will not roll down. The tech then takes it all apart and trys again. This time the window will not seat in the top crease and is out of alignment. The tech leaves. I call back to USA auto glass and after 3 calls an person named Alex states he will order another window and install in 24 hours. After 36 hours he never showed or called. I tried calling him and he did not answer my calls. I drove to the business address 16148 bandara rd and found it was a daycare. Sunshine daycarevin helotes. I have tried calling again and Alex still is not answering the phone.

From the owner: USA Auto Glass Texas ensures dependable auto glass repair and windshield replacement services in…read moreHelotes, TX . We offer the following services: Free Mobile Service, Windshield Replacement, Auto Glass Repair, Truck Glass Repair and Replacement, Automotive Door Glass Repair, Hatch Back Repair, Process Insurance Claims, Auto Glass Shop. We also Service the counties: Bexar, Guadalupe, Comal, Medina, Atascosa, Kendall, Wilson, Bandera.