Well I'm a big man and I can admit when I jumped the gun on leaving a terrible review. If you read my previous review please disregard because this branch certainly goes above and beyond when it comes to taking care of a problem. Everyone makes mistakes and no one is perfect, when they saw the problem and recognized it was due to an error on their part, they jumped in quickly and rectified it swiftly and professionally at no cost to me. I couldn't have asked for better service all the way read more

Caliber Collision - As you can see this is damaged from the inside clearly - Body Shops Near Me - Nolanville, Texas

What a great experience at Nolanville's Caliber Collision. JEFF IS THE BEST!!! A minor repair, within my budget, was done quickly and effectively. The customer service provided by Julie was also superb. I HIGHLY recommend this Nolanville business!!!! read more

I cannot rave about these guys enough. My insurance company and the rental car company were being completely ridiculous and unhelpful, but Ledderren and his manager Justin were phenomenal in doing what they could to lessen the stress and frustration of dealing with bureaucratic insurance processes and incompetent employees at the rental car company. They get 10 out of 5 stars because they are customer service oriented and truly want to make sure you have a good experience. And Danny was awesome for taking me to the rental company who refused to come pick me up despite their slogan being "we will come pick you up!" read more

Calibre hail damage repair in Nolanville TX taking over five weeks now. They say to reach out to them with an email which seems to be NOT monitored at all. Only reaction I can get from the company HQ is through yelp it seems. read more

They took awfully long to repair my vehicle . Then when I received it it wasn't fixed at all . I had fluids leaking in my drive way and when I drove passed 75 mph it would make funny noises and stop and start . And they did not notice this . I don't work with cars but I noticed it on the first day. My dealer had to fix it cause these guys couldn't handle it . And they did the same with my wife's van . read more

Easy process and they do all the paperwork! Car looks like new again. Only complaint is they didn't leave a chocolate mint on the seat when we picked it up. Thanks read more

Had some work done and they did a great job. Unfortunately I found a problem with the job after I picked up the car. The manager jumped on it and fixed the issue without any fuss, got me a rental, and covered the cost for the whole thing. THIS IS A GREAT SHOP WITH A GREAT TEAM. Hopefully I don't need them again but I'll come back here of I do. read more

I would like to thank two (2) gentlemen from Caliber Collision on W. Veterans Memorial Blvd. in Killeen, TX. First gentleman I spoke to was "Chris Fabian". "Chris" took the time with me to look at my Colorado and explained what the repair process would entail. He was very knowledgeable and answered all of my questions. He did inform me that he was going to introduce me to "Garrett Young" who was the adjuster for my Insurance Company. "Garrett" explained to me what the repairs would be and the approximate date of completion. He explained every question that I asked him thoroughly. He too is very knowledgeable in his position. "Garrett" also kept me updated as to the progress of my vehicle via text and/or phone calls. I was very impressed with the repair process and how great my truck repairs turned out! I just want to say thank you to "Garrett" for taking such good care of me and my "baby". He was very professional, friendly and displayed exceptional work ethics. Thanks again "Garrett ". PS - I highly recommend Caliber Collision to anyone who is in need of collision repairs on their vehicle. read more

Due to being rear ended I was instructed by me insurance agency to take my vehicle here for an estimate to repair my SUV. When I got there a very knowledgeable young man expressed to me that my vehicle would be deemed a "TOTAL LOSS" because the frame had been bent. I ask him how much he thought they would give me for it which he couldn't answer but once he does a complete inspection anything that was in or on the vehicle would have to stay so if I wanted I could take it home and remove anything of value so that once he did his inspection it would be accurate. I hated to hear my SUV was going to be a total loss but I would rather hear the truth and be hurt than hear a lie and be screwed over. After leaving the vehicle there I received a call from my insurance company with a buyout offer based on his inspection. It did have a few discrepancies but they were easily taken care of due to his thorough use of his digital camera when he submitted the inspection. I would go back again if I had to but I don't want to have ANOTHER vehicle get smashed up if I can hel read more

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I was involved in an accident recently in October and started the process under my insurance to get the ball rolling even though i was not at fault my insurance got me set up with a rental so I just had to call and set up a tow, However I lived so close I didn't want to waste their time, was greeted once we arrived and the man that took over the car was great. Very friendly! We later got a call stating the car should be done on a Friday which was about 2 weeks away as my car was wrecked on a Monday, which we we're ok with however that Saturday we got a call that the car was done and could be picked up Monday. They took up everything with the insurance there was not any back an forth or fighting. They even cleaned my messy car out which was great as I could not use my car wash barn subscription as the paint was to fresh. I will keep them in mind if I ever need their services again - we could hope not though. read more

Best car repair shop in Central Texas! Great customer service, great workmanship... I wouldn't go anywhere else!! Had my car repaired in the time they stated on day one; car was clean and ready to drive off the lot when I arrived. Bravo Caliber Collision!! read more

Talk about above and beyond. I had to get my mirror replaced because I hit one of those orange barrels on side of the road. Went $500 under the original estimate, buffed out some scratches for me that were there because I drove home with my mirror hanging down, so my fault. Told me to check with insurance because I should have a warranty on previous bumper replacement that was peeling even though they could have just tried to sell met hat service themselves. Very friendly. Joey was a class act and did everything he could to provide ethical and friendly service. "We just want to make sure we get it right for you and make sure you don't have to pay for anything you don't need." They even washed and vacuumed it for me when they were done. I tried to give him a $40 tip because I was so appreciative but he turned it down. I felt like he legitimately cared about doing his job well and providing the best customer service possible but it was in an effortless, genuine, down to earth way that made me comfortable doing business with the company. The way they handled the interaction made a bad situation better, and that means a lot to someone who has to shell out a ton of money to fix a banged up car. Shantee at the front desk did a good job as well. These guys get it. Great service=repeat business. As long as these guys are around, They will now always be my first thought when I need collision repair. Thanks! read more

Dylane is an honest and decent good working person. He does great work highly recommended.

I never thought I'd write a review for an automobile collision shop. However, after my experience at Caliper Collision in Nolanville it was time to take action. I was parked in the lot outside the public pool at Long Branch park. I dropped off my daughter and began to pull out. I didn't realize that the remains of a 2" steel pipe was directly in front of my vehicle. It was about 2 feet long and bent at a 45 degree angle. The bottom left corner of the front of my car hit it. I couldn't have been going faster than 2 miles per hour, but it stopped my car cold. I backed up to see what I hit. The entire lower front of my car was dislodged and lying on the ground. Luckily I had a couple of pull ties that were able to hold the thing in place. I figured that I was looking at $500 or more to repair. Took it to Caliper a couple of days later. Their manager came out to inspect the damage and asked a few questions. Then he fixed it FREE OF CHARGE. read more

Great customer service! Great job on repairing my car, it looks great and I'm more than pleased with it. Jason was very helpful and made sure I was informed when anything changed. My car was completed early and in a timely manner, I will definitely be coming here for all my car repairs. Thanks guys! read more

Awesome work, amazing customer service, and I'm so relieved that they pay attention to the smallest details. I did NOT expect to enjoy this experience so much!! They texted me frequent updates so I new exactly where in the process my car was, they were experts in dealing with my insurance and rental companies so I didn't have to really do anything, and they called me to let me know how everything was going. I really felt so comfortable there. When I got my car back, oh wow, better than new! And they were so patient with me and very eager to please when I went back for additional services. I would go out of my way to go to the Nolanville Caliber Collision team if I ever needed these types of repairs again. read more

I was in a recent accident and not being from texas this is were I was told to go and it was a great choice, the staff was super friendly and kept me updated everyday via text on the progress of my car. After I looked at my car and saw the great work I ask the staff about another job on my car and was able to tell me about what it would cost and how long progress would take an estimated time and I will be returning for this work can't say enough great things. read more

They repaired my Lexus had to take it back to them numerous times and it still isn't right, the last time they scheduled to pick up my car they were a no show, when I went to talk to them they accused me of removing weather stripping for the passenger door and when I informed them I hadn't, I was practically called a liar. Took it back to the dealership, there was clips missing from the trim around the door and so the Lexus dealer referred me to a body shop in Roundrock, so now I will be without my car again. Not only were they rude but I feel like they took advantage of me because I'm an elderly Asian women and they think I'm stupid. They probably do acceptable work for an old truck but if you have a nice car go elsewhere don't waste your time. read more

This shop caused additional damage to my vehicle that was on the complete other side of it. It was brought up to them upon receiving the vehicle which they only used touch up paint and left even more damage. They ended up having my vehicle for 6 weeks and refused to compensate us on the inconvenience they caused us. This was a brand new vehicle with less than 500 miles on it. USAA referred us to this company, which was a very displeasing experience. read more

I had a misadventure on November 5 leading to some damage. They took the claim, worked with the insurance, and repaired the car ahead of schedule. The work was top notch and the car looks better than ever. The staff was very friendly, personable, and helpful. Lastly, they do not take cash, so be prepared for that. read more

This is my first review and Caliber Collision in Nolanville, Tx deserves it. The rear corner of my pickup got dinged up and Caliber fixed it up like new. They did such an amazing job. It was like it never happened. And they even took care of the area where paint was chipping off on the side of my truck bed. Their staff was so friendly and Dani at the front desk was great. She would give me curiosity calls about the progress on my truck. I would definitely recommend them and I will definitely go back to have them look at the paint chips on the hood of my truck. read more

Had my car fixed at Nolanville after someone hit it. When it was getting aligned at their other shop someone hit it again this time with a door. After seeing it when the car was picked up they said they would fix it but give them a week and they would call to set up an appointment. A month went by and never heard from them. We had to call them back to get it fixed. They also had to fix some runs that where in the paint and there is still a run in the clear coat that for some reason they said they couldn't see. Caliber is like other big body repair shops get them in, get them done and ship them in the quickest time possible. The quality control is poor in my opinion. Had the same car fixed at another Caliber in Temple and had similar problems with the quality of the job. read more