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    Caliber Collision

    3.1 (37 reviews)
    Closed Closed
    Updated a few days ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Caliber Collision Photos

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    Personal papers/documents moved from glove to center consul, smashed inside.

    I am so dissatisfied with the service and professionalism I received at Caliber Collision. The service agent Omar Acevedo did not preform a quality control check on my car before handing it back to me. When I picked up my vehicle from Caliber this afternoon, my front license plate was missing from the front bumper and they couldn't locate it for many minutes. The female manager was dumbfounded and just stood there as two mechanics searched for the license plate. She did not show any qualities of a manager or efficiency. After driving away I noticed my papers and documents from the glove compartment were moved and smashed inside the center consul. Once I pulled over to check the rest of the car I found random car parts left inside my trunk and then discovered the nobs to bring my windows up and down have nicks and scratches. Also, 3 of the 4 tire lug nuts are missing from its case. My sunglasses are also missing. The general manager Marcos Cepeda, was not on-site during this awful experience. Once on the phone with him he reluctantly apologized calling all of this human error. I am shocked he would try to dismiss all of this unprofessionalism as human error. His service agent Omar Acevedo also lied directly to me in person about the car being washed. Most body shops wash your vehicle to better showcase their work, but my car was not washed and you can clearly see the new parts are clean and the rest of my car is not. Because of this unnecessary lie they told, how can I or anyone believe anything else they say or trust the work done to the car. This is unacceptable. I reached out to Caliber collision headquarters and filed a formal complaint. Pictures below.

    One side of the bed with the old decal.

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    6 years ago

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    2 months ago

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    Community Manager

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    5 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Caliber Collision

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    8 years ago

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    Caliber Collision

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    8 years ago

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    3 years ago

    Great service and fast. My car was hit on driver side they repaired it so quickly. I trust in Caliber Collision

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    Caliber Collision

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    6 years ago

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    Caliber Collision

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    6 years ago

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    Caliber Collision

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    9 years ago

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    5 years ago

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    Caliber Collision

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    5 years ago

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    Caliber Collision

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    5 years ago

    If I could leave no stars I would. Theses people are a scam. Always lie about due dates, "so called" insurance shop my ass

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    Caliber Collision

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    6 years ago

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    7 years ago

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    Caliber Collision

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    6 years ago

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    5 years ago

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    5 years ago

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    Caliber Collision

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    Photo of Roz A.
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    9 years ago

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    8 years ago

    Outstanding work and service! Extremely happy with everything. The only place I will take my vehicle in Miami for repairs. 5 stars.

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    7 years ago

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    Caliber Collision

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    10 years ago

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    9 years ago

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    10 years ago

    Helpful 3
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    10 years ago

    Helpful 3
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    7 years ago

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    Caliber Collision

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    7 years ago

    Flawless work done on my Challenger. Isaac over there was terrific and very helpful. Highly recommended.

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    Caliber Collision

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    8 years ago

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    7 years ago

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    Caliber Collision

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    8 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    Review Highlights - Caliber Collision

    Although not a difficult repair, Isaac ordered the part, it came in the next day and the car was repair immediately.

    Mentioned in 3 reviews

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    Caliber Collision - bodyshops - Updated May 2026

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