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    Caliber Collision

    3.0 (8 reviews)
    Closed Closed
    Updated 1 week ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    Hoffman Collision - The finished product - can't even tell there was an issue

    Hoffman Collision

    (29 reviews)

    We have all had a bad day and on one of my recent bad days, I backed up my dad's mini SUV into my…read morelittle Corolla and damaged the driver's side door so much that I could no longer open it from that side. I was massively stressed out about it and reached out to at least 6 different places to try to get estimates and figure out how much the damage would cost me to fix. These were both older cars with high mileage, so I really didn't want to have to go through insurance if I could avoid it. I got wildly different estimates from other places, all astronomical for what the damage was even on my dad's suv which had only minor damage, and no one had availability to get in for a fix for at least 3 months, which was rough. On the rec of a co-worker, called Hoffman, who told me to come in immediately and gave me a super reasonable estimate that same day (a Saturday), AND said they could start the repairs on Monday and had already ordered the parts needed. My mind was blown. I was able to get both cars fixed in under a week for under $4k out of pocket, which was nothing short of a miracle to me. They did an exact color paint match to my car and even almost 6 months later, have had no chipping, just absolute perfection in the finish. Hoffman Collision is reasonably priced, reliable, highly communicative, will work on older cars (unlike many other Autobody shops) and has a lifetime paint guarantee. I would come back here anytime (and actually did recently when I had some minor issues with my trunk no longer latching.) Particular shout out to Imran who has now helped me with all three issues I have come in for and really makes sure the job is done right and quickly!

    They did unauthorized repairs on my car. Then demanded money for these unauthorized repairs. I…read moredon't even know if my car is repaired properly but I got to get my car. It's sad that they do this type of business.

    Caliber Collision - How does a body shop miss this?

    Caliber Collision

    (17 reviews)

    Do not recommend! PERSONAL ITEMS MISSING UPON RETURN!!…read more I was skeptical about taking my Lexus to this place because I usually take it to a shop that primarily deals with higher end vehicles. Only went with this place because the repair job came with a warranty and it was easier to go with a preferred shop of the insurance company who was paying for my vehicle repairs (not my insurance). Caliber Collision employees spent 2 DAYS RUMMAGING though my car looking for my wheel lock. Mark who handled my vehicle claim never asked for my wheel lock or notified me that it would be needed during the estimate process or the morning I dropped off my car. He just sent me a text days later saying they couldn't find my lock and when I gave him permission to search through my glove box and center console he said they had already looked everywhere for it. Which is VERY INVASIVE given I had personal belongings inside that I didn't have the time to completely remove. Among those items was a jewelry bag with my most favorite gold earrings and necklace inside that I had bought on an overseas trip (not easily replaceable). Yes I know I should've removed all valuables but it's the principle! Do yourself a favor and go to European Collision Repair where you won't experience any sketchiness! Proceed at your own risk! If you do, REMOVE ALL VALUABLES! *Edited in response to the reply* The next day after posting this review, I received a call from the manager of that store who let me know I should've called about my belongings as soon as possible bc maybe he could've looked in their vacuum in case they got sucked up when the cleaners were detailing my car. Which would've not been easy since these earrings were pretty large and sitting on my Dash under some papers(see pics for reference). (Keep in mind you sign off on an agreement stating they're not responsible for any missing valuables.) He mentioned he had a photo of my dash and confirmed the papers that there were laying on top of my dash. I told him my valuables were underneath those papers so it would've not been easy for a vacuum to pick up solely those items and not the remaining papers laying on top. *Note that the papers that were laying on top of my jewelry were still there when I picked up my car. He also mentioned that there's a lot of people in/out of cars for things like cleaning, alignment, etc. My car was taken somewhere for alignment. Sooo you can do the math. He told me he would get me in contact with his manager..and I never heard from anyone. I sent the email with the information requested after the store after called me. No response. Again just overall bad customer service and uneasy feelings when dealing with this business. Not worth the hassle.

    2020 Hyundai Tucson - Bought brand new, hardly driven since I purchased because of the pandemic…read morelockdown. Literally less than 3,000 miles in a year and a half. Even the guy at Collision was shocked. Beware, you will be overcharged and given work that is not needed. The Situation - I hit an orange cone on the interstate and it ripped my front bottom bumper a bit. This would have been easy to fix, nice, quick and simple. Unfortunately my insurance made me go here. At first I was optimistic, the guy knew I was out of pocket because my insurance lied to me about my deductibles. He said it shouldn't be much because the damage is not severe and that they tend to go "easy" on those who are out of pocket, probably around $150. As well as being fast and I'd probably get it back in a day or two. Cut to two days later and he calls me to tell me they are going to have to replace the bumper and the radiator and a couple other pieces bringing the total to over $2k. Then called me back again to say there was an identical car in the lot that had the "same" damage and was fixed but mine was not fixed yet and to not come and try to pick it up. Now, decoding the lies. One, there is no chance there was another car exactly like mine with the exact damage as mine that forced them to replace all of these things that were NOT DAMAGED. So why did he lie? To cover up accidentally repairing the wrong car? Possibly. How do I know they are lying? I took it to one of my friends at a Hyundai Dealer to check it, this was a favor for me because they do not complete body repairs there and they FULLY inspected it, the only thing wrong with it was the bumper, max $250 depending on where the company gets the bumper replacement from. My father is also a mechanic and he checked it out and said nothing was wrong but the bumper. Two extremely qualified mechanics stating nothing was wrong and then suddenly I'm over $2000 deep in unnecessary repairs. Not only that this devalues the entire car and damages the structure, it will never be the same now. I can see it now, there is going to be a lot of extra mechanic visits in my future because of this, might as well just junk it, a brand new car that was barely driven at all, trash.

    Caliber Collision - bodyshops - Updated May 2026

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