Genuinely a terrible business. After installing the wrong oil filter my friend brought his vehicle…read moreback in for a correction. They said "f**ck veterans and f**ck you" to my friend.(who has been a patron for years) the company isn't worth your time and david the owner is a sorry excuse of a human.

Excellent service and friendly staff. Highly professional, these folks know what they are doing…read more Beware of the Trumptard with a sign, he's an idiot and should be institutionalized. #FDT.

I am new to central Georgia and needed a place to take my Subaru. Macon had the closest dealership…read more I'm sometimes hesitant about dealerships because they can costly and time consuming but decided to give this one a chance. I am so glad I did! They are so awesome. I thought I would need to rent a car because I'm an hour away but the service guy (Jamie) had a loaner car reserved for me at no charge. The texting service they use is so seamless. It provides you with answers quickly even if your service person is t available. It is clear and user friendly. It texts you the services and prices of each as numbers. Then you can choose if you want just number one done or one thru four or whatever. The prices were surprising reasonable. I had a long list of things done including new brakes, a/c service and a towing hitch installed. The location is right off the highway. Checkin is easy and so is pickup. They even did a complementary car wash.

After looking at numerous small SUVs online, in TV ads and on the road it became clear that a…read moredecision this important requires an in person experience. With options narrowed I started with a visit to see Aaron Saunders at Subaru of Macon (Jackson Automotive group - who has a long history in Macon Ga).  I was focused on the 2026 Crosstrek (not just because of the puppy commercial - which I love).. The size, safety and reliability were the fit I was looking for and the color of the auto was just perfect. Special thanks to Aaron Saunders (Sales Professional), Jamari Troutman (Finance Manager)  and Jim Waters (Encore Delivery Specialist)   I could not recommend this Dealership more and look forward to years of good relationship.

Everything went RIGHT here at auto tech!! The owner is a honest capable man. He not only gave me a…read moregreat price but he went over my whole car. The things other mechanics left loose and unsafe he saw and fixed on the spot and didn't charge me extra for making sure I don't die driving my car! It's so hard for us women to find a real mechanic that really knows what they are doing, and doesn't try to take advantage of US! Trust me when I say THIS place is where YOU wanna come!!! He will make sure your car is done and more importantly DONE RIGHT!!! I really feel like the things that was left loose by mechanics that didn't care and just wanted my money, could have killed me so he honestly saved MY life! I finally found a shop I can trust and I will NEVER go anywhere else!!! He deserves all the accolades and praises for being a great mechanic and even more important a great MAN!!! Thank you!!!!

I sent my 2013 Honda civic here to get front end work. I sent it in saying terrible noise coming…read morefrom front end. It wasnt hard to notice as it was nonstop when driving the car. They replaced just my struts and said that was the issue. I get the car back and it still has the same problem. And I paid them over $1000 for the job.

This place is great! I was working on a complicated automotive situation with both the Bolingbroke…read moreand Forsyth GA locations. They only did what I ask them to do. We brainstormed over the results and came up with a plan. I decided to get the repairs. The work was excellent. There were no hidden charges or surprises. The price actually came out as quoted. These people are very knowledgeable, honest, and trustworthy. I highly recommend them. I am so glad I decided to let them do the work.

Customer service was the worse I have seen in a long time. The girl needs to be trained on how to…read moreanswer a phone and question. I have been before not not again and want tell anyone to go.

Went to Tommy's 6/6/2026 got car wash which was good.Leaving out to go and vacuum car out had…read morecones line up so you couldn't get your car vacuum! Look like the lady could have said the vacuum wasn't working! JS! Won't be coming back!

My wife and I have auto-renewal set up for unlimited washes. However, we feel taken advantage of…read morebecause this location's system is constantly down! Over the past "couple of days", the system has been more down/off-line, than running. However, this is not the only time! It occurs very often, for some reason, at this location! I don't know if this is just an issue for this location, however, we are STRONGLY considering another carwash! Caution, if you are considering Tommy's! *NOT RECOMMENDED*

DISHONEST, owner lacks integrity and is lazy…read more Mechanics don't reassemble your car correctly. BEWARE. These folks are shady. They missed a lug nut on my wheels when getting new tires, let me drive around with it, and the owner went straight into defense mode and claimed that it was missing to begin with. He wouldn't refund me for the install cost and was nasty. This place is also unprofessional, they never call you when your vehicle is done despite always asking when I'm there. Additionally, the owner that sits in the back is grumpy and sighed that he had to get up and came to the counter when I was there to pickup my car. He just looked at me and kept eating his lunch when I walked in. This place is not reliable and I wouldn't trust them. The owner has no integrity or honesty.

They used to be great and I said buy your tires from Vineville tire and no other. That was when the…read moreold man was living and at himself. Now, robbie with the pop bottle rings on his fingers is running things into the ground. Liberace had better rings than that. They claim to be able to do lots of stuff mechanically with a car. The fact is, they mess up things and won't stand behind their work. Let me say that again:THEY DON'T STAND BEHIND THEIR WORK! Took my car to them because of an intermittent starter problem. Broke the bolts loose from the exhaust to get to the starter. No problem they said. Yeah, there were now more problems. They either didn't put the bolts back the way it should have been, missed a few or whatever.Rattle, rattle, rattle.Potentially dangerous now. Don't work on a car if you don't know how to repair that model. But, why let making money get in the way? duh. I later took it to another shop who said I need a new starter.Problem solved. How simple is that? How simple is robbie not catching that a starter needs replacing?It's not rocket science. Simple problem but robbie wasn't smart enough to figure that out. Typical. Took it back to them. I had the starter issue and electrical issue. They charged me cash money for saying they fixed it but didn't. I take it back and good ole robbie says "no." No what? You took cash money from me to fix it and now you think your cheap glass rings that don't even sparkle on your fingers entitles you to tell customers that when they messed customers' cars up to simply go away? Liberace wouldn't do that. I know10k gold when I see it. Not sure if it was that or simply 10k plated. Probably plated. But to parade that around on one's hand like it's a magic wand? It's very silly.He acts like royalty. I finally had to file a complaint with the CC company and a BBB complaint. They almost missed the deadline to reply to the BBB which would have defaulted in their rating down. They replied that they didn't contact me, reply or refund my money because they "knew" I had filed a charge back and I would get my money back from that. Really? Are you kidding me? Did they have to hire a rocket scientist to come up with that clever reply? Let's recap: They don't fix problems they create on your car, and don't refund money customers paid to the to fix problems. Their business model is to let credit card companies process charge backs? That's how it worked out with me. Liberace would never do this. Ladies and gentlemen, this is how they do business if you have a problem. They ignore it and if you show up, usher you out the door. Move along. Nothing to see here. Go away. We have other people to get money from. When the old man ran the place, it wasn't like this. It was wonderful. Now, robbie just messes things up and hopes that the customer goes away never to come back again if they mess things up. Go to vineville tire at your own risk. If things go well, great. If they go bad, you lose time, money and the use of your vehicle because of them. I can't believe how this guy behaves to customers. He wants one class of customer and no other. If you don't fit that model, he just tries to sparkle his rings at you like Elisabeth Taylor as if that matters. He doesn't look at thing like Miss Taylor. I recall the day that robbie was in a head on collision on Vineville Ave a few years ago. It wasn't busy that day in the shop. The old man was concerned telling me all about it. He was upset and no doubt about it. I was so very shocked what he said to me on that accident with robbie. I just couldn't believe what he said. But, I now see his point and the old man was very right. Expect to get an attitude if you go in. Expect them to think that THEY gave you a great favor by simply working on your car. Guys, keep your receipts. Use a credit card. Drive the car on the highway, look under the hood the day you get it back. Document it. Take pictures before and after. They are a "likeable" company. By that I mean, when you walk in the door, they either "like" you or they don't. If they don't. You need to leave. LEAVE! Take a gander at the gaudy rings. Maybe he doesn't know how to buy diamonds? Maybe he just doesn't know? Maybe he loves spending money on gumball machines? But wearing two such rings is something that only Liberace would do and people actually liked him. To my knowledge, robbie doesn't have a piano in the office. Liberace had more hair than robbie even if it were kept in a drawer. People take notice and will go somewhere else. The tires come from a central warehouse and are ordered usually on the day you come in. It should be the same price at the next place down the road for tires. If Vineville charges more, you know why--it's the rings. The difference with any place and others is the attitude. Vineville tire, it's not still 1958.

I was in Macon ga. Visiting my sick dad on my back home to Tennessee my tire light came on so I…read morestopped there and they found that I had a screw in my tire causing a leak! They fixed it and got me back on the road in less than an hour with no charge!! They were very nice and professional!! So happy with them they were absolutely

first time at Macon location, made an online app and purchased tires online; they were quick and…read morevery communicative with everything. They made my experience as a woman super easy (Ifykyk). Definitely saw how they all worked as a team. Will be coming back, thank you. ‍

Came in for a truck service, was in and out within 45 minutes despite it being an enterprise…read morevehicle. Super friendly staff as well.

Every time I've gone to Jiffy Lube on Pio NoNo those guys go above & beyond! Yesterday took the…read morecake when they topped off all our fluids for free and confirmed what we kind of already knew! We got bamboozled by the tow/mechanic guy who just snaked us outta $500! They confirmed with pics & statements that the repairs weren't done. Jiffy Lube is the go to!