It's been a few years since I had a door replaced and some paint redone after a collision with my…read moreneighbor. What used to be Jimmy Rivers Body & Paint still employs the same technicians. They do a very nice job, and I'm going to go back to them first before anyone else.

True professionals at this location. They got me in for an estimate and got the repairs done to my…read morecar quickly. Jody and his staff handled my repair with care and completed my repairs quicker than I expected. Will definitely recommend this location to my friends and family for their repair needs. Would definitely bring back my car here for any future repairs

The best in the business! They get the job done! Great customer service. More than satisfied with…read morethe swift repair of my car door handle. 10/10 Highly recommend!

Excellent craftsmanship and customer service. Travis is a perfectionist and will not be satisfied…read morewith anything but the best parts, paint, and body work. Morgan is amazing with scheduling and working with insurance. This is an outstanding body shop, well run, and very customer service oriented. Their work is the best. P.S. My wife is very demanding, very hard to satisfy, and it was her car that needed repair; she absolutely loves this shop and gives it the highest recommendation.

Truly they did an amazing job fixing up my truck! Even cleaned the cab which was going above and…read morebeyond! The front desk lady was very nice and explained to me their warranty policy, all the repairs, and even provided an itemized receipt! The repairs did take longer than expected but you just can't rush good work!

Highly recommend this paint and body shop! They did a fantastic job-attention to detail, great…read morecommunication, and the finished work looks flawless. Couldn't be happier with the results. Love to give my business to local companies rather than chains!

The folks at Baker are great! I can't speak for the repair service because my car was totaled. I…read morespent several hours in the lobby waiting on my wife to pick me up and my belongings after the accident. Every one I met was genuinely concerned about me and were very accommodating. They even kept the doors open late on a Friday until my wife could get there from Charlotte. I had multiple phone calls afterwards due to my insurance company leaving the car there for over six weeks. Every time I spoke with them the were very helpful and informative. I can't say enough except that theses are folks you want to do business with. Thanks Baker! Steve K

Edit: 7/1/26 Updating my review to note that I have not been…read morecontacted by Geber as noted in the response, but at this point there's nothing more that can be done. I am also attaching the correspondence with SilverRock noting that the claim was approved on 5/12, the day after submitted, which contradicts the company's response as well. At the end of the day my biggest issues were with the lack of honesty and transparency, so I feel it's only appropriate to add this to my review. Unfortunately, I cannot recommend Gerber based on my experience. The staff was always courteous, but the overall process was disappointing. My vehicle was dropped off on May 7 with an estimated repair time of about two weeks, and I was told May 28 would be the absolute latest completion date. Instead, my vehicle remained disassembled for weeks, multiple promised completion dates were missed, and I ultimately didn't get it back until June 15. Communication was the biggest issue throughout the process. I frequently had to reach out myself for updates, and we were given conflicting information about the repair timeline. We also experienced repeated issues with the rental authorization, resulting in multiple calls from Enterprise while we were on our family's vacation because the authorization had not been submitted correctly. When I finally picked up the vehicle, the repair was not actually complete. The newly repaired bumper was not sitting flush and could be pushed in and out, requiring me to return the vehicle for additional repairs. I also found new scratches around the replaced "Elevation" emblem on the rear hatch that were not present when I dropped the vehicle off, adhesive residue left behind from the repair, and the driver's area was returned covered in dust and debris from the repair process. I appreciate that the staff remained polite and ultimately addressed the bumper issue, but what should have been a straightforward repair turned into more than a month of delays, repeated follow-up on my part, and a second repair visit. I hope this feedback helps improve communication, quality control, and attention to detail for future customers.

If I could rate Zero stars I would. This place has been the worse business experience I've ever had…read morein my 26 years of living. The workers have had my car sitting for 3 weeks for a minor bumper fix on passenger side. They said this kind of job takes 5-7 business days but in my case it's been 21 days and counting. They only have one painter. My bumper sat there due to that and the painter was on weeks long vacation with no backup to keep workflow going as usual. I am on last chance before my school drops me from the program due to too many consecutive missed days. So this is also hurting me academically. I'm a 2x deans list student. This is also interfering with my health as I cannot make it to appointments and have to keep pushing them back every week. They are also working on parts that had nothing to do with the damage I received in accident which adds more work time, more money, and a longer finish date. I told them multiple times to not do anything extra but they did it anyways and billed my insurance company. I know it's not my money but if they will do it to GEICO Theo will definitely do it to you. I'm not a bitter customer because I tried giving the grace but after all the lies and false updates reports I had to come and leave a review of what it is really like using them to fix your vehicle. Please do not waste your time with this place. It's best to shop around before just going somewhere because they are the biggest business in the area. One thing I've learned in life is smaller companies take care of customers better because they tend to get less business so every customer is very appreciated to them. With big business they just don't care about our experience. GERBER COLLISION IS MUCH BETTER. My friend took his brand new 2025 truck there and he had more damage from an accident he had a while back and they got him back on the road in 8 days. He took his car 2 days after me. Which makes me even more upset. But if you want good business and results definitely go GERBER.

From the owner: Joe Hudson's Collision Center specializes in high-quality auto body and collision repair services,…read moreleveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.

i went to Gerber Collision for body work and their service was very professional! I love their text…read moreupdates. My car had bad front damage. I love my car and when I got it back it was in beautiful shape! They also did a wonderful job in communicating with my insurance company! Thank you!

My experience with them was great and I couldn't be happier, they were very communicative with…read morekeeping me updated and they finished the work in the time they told me and even vacuumed out my car for me! The worked they did is absolutely awesome! Would definitely recommend to anyone!!