I called Major's Select Collision at the instruction of a Maryland collision center where I had…read morework completed in 2021. Brianna was so helpful and worked with me to find a convenient time for me to bring my vehicle in during my graduate school winter break. They were very kind about honoring the lifetime warranty on the work completed at at their sister facility. I was in and out in less than ten minutes. It turns out that the technician who installed the replacement rear door accidentally activated the manual child safety lock, preventing the door from operating properly. The waiting room was exceptionally clean, especially considering that this type of business involves a lot of messy liquids. I cannot comment on the cost or value of service, but I can say that the customer service was excellent. I would not hesitate to return in the future with any issues.

In 2016 I purchased my Toyota Tacoma and ever since then, I've maintained meticulous care of it…read more Then in late 2018, I struck a deer, and it caused significant front end damage. Not enough to deploy the airbag, but still obliterated the front end. At that time, I took it to Fine Line Auto, and they were great. Great customer service and they did the job well. There were some minor imperfections, but only ones that I would see, and so I went about business as usual. That is, until May of 2022. As fate would have it, another deer wound up seeing it's life cut short with the business end of my truck. This time it stung even more. The damage was as severe as the last time, only now the truck was mine, having paid it off just days prior. Thankfully the value of the truck kept it from being considered a total, and again, no airbag deployment. This time Fine Line warned me that they would not be able to get me in until September. They referred me to Majors Select, and noted that they are the preferred auto body shop for Rahal Toyota. With this recommendation, I called and spoke with Kim, and was immediately put at ease with a warm, customer friendly reception. They said it may not be until June, but to come in. I dropped it off later that day, and both Kim and Marlon were wonderful to deal with. They could sense my despair considering what I've been through and how much my truck means to me. They assured me it would be okay, and all would be handled. They had the truck for about 4-5 weeks, and during that time, their communication was excellent. There was another person, Brandon, who was also involved. I did not speak with him personally, but my wife did, and she was also very happy with the customer responsiveness displayed. When I was able to pick up the truck, I was stunned. Nothing against Fine Line, however the attention and care given by Majors felt personal. The truck looked even better than before, and as close to factory as it could possibly be. The paint match was perfect, and the fit / finish is second to none. I now have my truck back, and more importantly, my peace of mind. It's good to know there are still companies that exist that know customer experience means something, and that take pride in their efforts. Honestly, I hope I never see anyone there again, however if fate decides against my favor again, it's good to know that Majors will be there. My thanks to Kim, Marlon, Brandon and the rest of the staff for making an awful situation one with a happy ending.

Drove off the highway with the battery light on on my way to Pittsburgh from Philadelphia. Called…read moreLeahy and they saw me at 730AM. They were very understanding of my situation and were able to get me a new alternator and install it. I was on my way before 11 AM! The shop is in a neighborhood and the owner's home is right there so you know he stands behind his work. They also do body work there. Experienced staff mechanics who know their business.

Picked my car up Thursday after dropping it off Tuesday. Very happy with the body work they did on…read moremy car They even sent out an email update on where my car was in the process. Friendly service and fair prices. If you need body work done, go here!

These folks do a great job. I had an incident with a repair they completed and Brandon and Sam went…read moreabove and beyond to help accommodate a situation that they only had certain responsibilities for, but created a solution that cost me the smallest amount possible when they didn't have to. Highly recommend!

I've needed cosmetic work done on my car twice now and Select has done great work for both those…read morejobs, but I'll be referencing the most recent one. They gave me a timeline of about two weeks to get the work done and worked with Enterprise and my insurance efficiently to get me a rental, making the whole process easy for me. They explained everything about the job up front and when it was expected to be done. Though it wound up taking a few days longer to get my car done, that wasn't an issue for me. I only wish they had called me initially to tell me when my car was ready; I called in myself to inquire the day it was scheduled to be done and they estimated another day or two, but I didn't hear back until it was actually completed. Still, the quality of the work was most satisfactory and the cost with my insurance was as expected, so there were no hidden fees or surprises. I'd definitely use them again if (knock on wood this doesn't happen) I need more repairs done.

I was quoted for repairs on my new Tacoma that were not included in our initial inspection, and…read morequoted for unnecessary work not required (according to Faulkner Toyota). This place is definitely in business to take advantage of unsuspecting customers. I received quotes 3x less than the original quote from LTM. Be diligent and do your research. I would definitely not recommend this place. Dishonest, and denied any wrongdoing when I questioned their motives. Shop elsewhere

I was involved in an accident where I was not at fault. I found myself looking for a body repair…read moreshop. I have a Toyota 4Runner so went with LTM Collision Center. I am also disabled and without my vehicle I have no way to transport my mobility scooter. No rental place has this capability either when renting a vehicle to attach my rack for the mobility scooter. I found myself house bound and although I could drive I was unable to walk distance so I was also car bound. Anyone who has been diagnosed with clinical depression, knows isolation is not ideal. I worked with Mike at LTM and voiced my concerns. He listened and I truly felt heard. I was so pleased and grateful when they were able to fix my 4Runner within 15 business days from time of crash. I was so impressed with their willingness to help me get back on the road with my vehicle so I was no longer house bound. My vehicle was also washed along with the inside wiped down. I barely recognized my own vehicle when I pulled in to pick it up. Thank you to all who jumped through the hoops you all did to get me back to functioning outside of my home. Thank you for listening to my concerns and acting on them. It truly is appreciated! I hope I never need to use your services again, but if I do, I would return for sure. Thank you!

I dropped my Honda Pilot 04 off to this establishment after a fender bender on I-83. The customer…read moreservice was vigilant, accurate in pricing, trustworthy, and reliable. They completed the tasked with great communication and efficiency.

Generally they do good work but they have been jerks to me for the last time. When I took my car…read morethere last year the tall guy told me they don't do dents, pointed to a 1/4 " dent and walked away. I complained to Maaco and the manager got my car nicely done. Then yesterday I took same car back for other work. Short guy said "we don't do rust, can't insure it." Waddya mean you don't do rust you did 5K worth on this same car. "Nope we don't do rust". A body shop that doesn't do rust or dents? Then what do you really do ? Well, I will buy Rustoleum and crap in Macy's window before I let them treat me like that again. !

Top notch service right here that you don't find very often these days! Took my car in without an…read moreappointment and they stopped what they were doing to help me out. They are a great family owned and respectable business. Try them for sure!

Dan and Ian quickly and efficiently repaired our Ford Flex after an accident. I even returned my…read morerental to this shop from Enterprise and Enterprise picked it up that evening. Our SUV was also cleaned internally. Thank you to a fine establishment, where quality and care still matter. Dennis

Called because something was clunking in my car's wheel well, they said to bring it over, they…read morewould look at it immediately. Just as I pulled in, a big stone shot out. They put my car up on the lift anyways to make sure nothing was damaged and that I could safely drive.

Highest recommendation for these guys. Honest, professional service ! Chris, Phong, and everyone…read morehere showed world class service. Thanks, B

Quality service very reasonable and the customer service was off the charts good. The quality of…read morethe work was excellant. I'd recommend Dellinger's to all my friends.

Best shop ever. They work on all brands and the communication is always perfect. Used it for…read moreyears and their work is outstanding!!