I was so upset with how my car looked after I scraped the side. I took it to Redfields after a friend recommended them. Oh my goodness! When I arrived to pick it up, it looked like a brand new car. I cannot tell where the marks on the door were and to top that off, it was detailed and waxed. I felt kind of sorry for them because it was quite dirty when they got it. Mike, the man who estimated the damages, was there and looked over the car with me. He deserves kudos for calming me when I first came in and just for being genuinely a fantastic employee. The front office staff was so friendly, too, as was the man who took me to work after I dropped my car off in the morning. All in all, what started as a distressing experience ended up being pleasant in every way. They have won a customer for life and I will absolutely tell my friends and coworkers about Redfields! read more

My best friend had work done @Redfields because I recommended them to her. I wish I had not. She had a beautiful convertible that I had been in several times during rain. The car was sealed tight. Now, her new convertible top leaks and she is told it's her problem. They didn't think it should be included in repair to make sure car doesn't leak! I will be driving my car out of town for repairs in the future because of her experience. She is a God fearing, Jesus loving woman who does not deserve to be treated this way. GET THE WORD OUT! read more

Redfield had done work for me in the past that was good. The way they have treated my sister is down right terrible. We are not happy with the work performed, and they really don't care. Chris was working with her and I don't think he would have given a man a car back that was not properly repaired. His attitude is flat out rude. As a business owner myself, I stand behind my work and would make sure my customer was happy! read more

My daughter had work done at Redfields. I feel like they did a poor job and we will be reporting them to the better business bureau. I'm 70 years old and have never reported anyone, but this is just crazy stupid. Never take a convertible to them( or any other car) because they don't know what they are doing. They want us to pay more money to make it NOT LEAK! read more

My daughter had work done on her convertible car. The car never leaked before the top was replaced. She was given the car back and it leaks an unbelievable amount. They never replaced any seals and are now trying to charge her a crazy amount of money. I don't think they would have done this to a man. Poor customer service and they really don't care read more