Totally outstanding experience from beginning to end. Our advisor Brian took great care to explain the repair process and kept us advised on the project through completion. The car was returned washed and cleaned inside. Couldn't be more pleased with the entire Caliber experience. read more

Top notch experience at every step of the way for the repair, including painting, they did on the back passenger side of our MDX after it was side swiped when parked in a retail parking lot. From the time my husband called to ask about getting an estimate (you don't need to make an appointment to do this but fyi, they stop doing estimates at about 4p each day), to scheduling the work, to getting the work done, the communication and customer service were excellent. So was the quality of the finished work. Plus they got the work done in the interval they estimated and at the cost too. They did, in good customer service fashion, let my husband know that if something else was found after they took the vehicle apart to do the work that the cost could go up and if they found something unexpected they would call and let him know of any additional cost before the work started. Fortunate for us, all was as they expected for work to be done. Caliber has several shops in the Boise area; we chose Eagle since it was close to our home. It was not the shop our dealer, and we trust our dealer's service department very much, recommended but that one had pretty poor customer service on the front end, quoted a price more than double of Caliber's and wanted to keep the vehicle for two full weeks, whereas Caliber estimated one week, which it was. That also saved us a week of rental car fees compared to the other body shop. We are consumers who look for quality as our decision point and so almost never go with the lowest cost bid or estimate on anything, especially when the estimate is so much lower than the other provider. But my husband had a lot of confidence in Caliber after taking the car in for the estimate and talking with Brian E., one of their service advisors. As it turns out, it was a great decision to use Caliber. If you need body work done, based on our experience in Eagle, we'd recommend any of the Boise area Caliber locations. In fact, we are going to let the auto dealer's service department know about our great experience with Caliber so they might consider putting this body shop on their recommended list too. read more

Brian did an excellent job! I would recommend him and the Eagle location. Thank you so much for all your help!

Quality work, friendly customer service, good communication, quick turnaround, convenient location.

Worthless crew. I called before hand to make sure they had someone to do an estimate. Came in and none of them wanted to get up off their butts to help or give an estimate. They all said they are too busy. Being a business owner myself I would fire every single one of them... renters! read more

Brian was great to work with. Made this process smooth and easy. My repair came out great!

Brought my vehicle in the other week and the young lady Destiny was amazing and very professional, so nice to see young people showing professionalism now a days where most young people don't care. Great staff and great running business, keep up the great work! read more

We had such a great experience with these guys. They even referred us to someone else for the work they couldn't do on the spot. Will be recommending them to friends and family, for sure. Big thanks to Jordan, who helped us out. read more

I wouldn't normally leave a review fir an auto repair company, but these guys were awesome. They finished a day ahead of time, even though they were clearly very busy, and the text updated along the way were super helpful. This operation runs like a Swiss watch. read more

Pamela was so nice and knowledgeable. Her communication was fantastic and I truly appreciate the staff that worked on my 2019 Chevy Silverado. My truck was hit while parked at a business and Pamela communicated with the other party and made sure everything was paid for and taken care of. It looks like the truck was never damaged. Great service, highly recommend! read more

My Camry front panel got separated from the fender thanks to a parking block when I backed out. Not serious damage but the separation was significant. Went to Caliber and asked Dave (manager?) to have a look, tell me how serious it is and when can I get it fixed. He looked, grabbed the panel, pushed, pulled, twisted and FIXED IT! No charge. Love this guy. read more

I took my 2007 Toyota Camry to Caliber Collision at 1537 E. State Street, Eagle, Idaho 83616, for scratch/dent repair from hugging the boulders along my driveway too closely. Boulders have since been moved. David Bacchous, General Manager, and his crew did a fantastic job with my car. When I picked it up today, it looked like a new car, inside and out. They even buffed out some scratches and did minor complimentary paint touch-up. I believe this location is under new ownership and they are doing a fantastic job. They completed the car within the time period they stated, and went over the work in detail with me, both before and after the work was done. The office/waiting room is sparkling clean and the people are pleasant, especially David Bacchous. I hope, if you ever need this type of repair service, you give the Eagle, Idaho, location on State Street a shot. They are wonderful. read more

My truck was rear ended and pushed into a vehicle in front of me. Back end extensive damage and front bumper issues as well. Chris Denton and his team did an outstanding job getting my truck back to looking like new. I highly recommend Caliber collision. read more