At Lost Pines Paint and Body I received a premium experience from beginning to end. Mike Hernandez,…read moreowner, does what he says he will do with outstanding customer service. It's a casual atmosphere with highly professional outcome. Thanks

Avoid at all costs!!!…read more I am not someone who will put up a bad review. But this place is just beyond terrible. I had hail damage on my car from a spring storm in 2024. I left my car with them for weeks at a time on FOUR DIFFERENT OCCASIONS and they never did a single bit of work! They have already battled with my insurance company for more money. And have cashed one check. No work has been done. They have no answering machine. If you reach someone on the phone they will make an excuse, say they will call you back and then you will never hear from them. This has been THE WORST experience I have ever had with any mechanical shop. DO NOT GIVE THESE FOLKS YOUR BUSINESS AND SPREAD THE WORD. TOTAL SCAMMERS

I got into an accident with a deer and really messed up my front end. Jaime the owner of Bastrop…read moreCustom Autowerks reached out to me and was amazing from the start. He completed my car in such a timely manner and really did astonishing work. I recommend you reach out to Jaime for all your body shop needs!! He values his customers and will truly help you out!!

From the owner: We specialize in all makes and models. Our goal is to repair your vehicle to OEM specs and…read morestandards. Quality is our number one priority. Getting in a car accident can be stressful, getting your car repaired shouldn’t be. Give us a call for a free estimate. We work with all insurances companies and we have deductible assistance available. Call or text for a virtual estimate or stop by. Best rated shop in Bastrop Tx!

J & J did a super job on my truck with repair of rusted body panels and paint job. Work done was…read morejust as promised - body panels repaired in standard and primo fashion. Fair price for job well done. Highly recommended!

Did a great Job on removing and matching paint on my 61 Cadillac, quick turn around. Definitely…read morerecommend

Dropped my SUV off on a Saturday back in December 2025, since I was rear ended, to have the other…read moreinsurance review the damage. Customer Service was great, the person stated, I would get a call later in the week after the insurance company checked the car to see what the total damage will be. Never received any calls from Crash Champion. Only received a call from USAA, which was the person, who was at fault, insurance, stating they need my authorization to pick up my SUV to get fixed. I was confused, told them my car is at Crash Champion, waiting to be fixed and can be fixed there! The representative from USAA, stated, "didn't Crash Champion, tell you that the car can't be fixed, it's TOTALLED!" I was like "WTF"! My car is drivable.. I was rear ended! Basically, USAA, wanted my permission to tow my SUV, so they can salvage and chop up my car for parts. I was upset, cause Crash Champion, never reached out to ... NO Communication what so ever! My SUV only needed a new rear bumper and new rear 3rd gate! That's it! Went to pick up my SUV at Crash Champion, I asked the lady in the front, "how much will it cost to fix my SUV, I will pay cash to you guys to get it fixed". She said "we cannot fix it for you here, you would need to take it to a mom and pop shop", I was shocked. Basically.. translate to... we want more money from the insurance company than what it really cost to fix it. I was able to have my SUV fixed from another collision place in Austin, the cost was only $1,400 with parts and labor. Sucks for Bastrop residents that they are only one of the two big auto collision repair shops. This place needs to work on customer service.. lack of communication, I was never notified and my attorney that was handling my auto accident case, was never notified!

You guys/girls are so awesome I haven't had the best of luck with my new vehicle but you've been so…read moreawesome with service, updates, etc. Thank yall truly great servic!

I brought my Corolla to Ken's Body Shop after it was rear ended. It was my first time dealing with…read moresomething like that, and Ken was extremely helpful. Not only did he thoroughly analyze the damage, but he also helped me deal with the insurance company. Great guy. Although the insurance company declared my car a total loss, I saw some of his work around the shop. Beautifully done. I would definitely take my cars to him for bodywork.

Great spot to fix up the car. I had a few major dings from a stupid stunt of my own, but they has…read morethe best prices and really take care of ya. Takes a little longer then others because it's a mom and pop shop, but that's also understandable with everything being backed up when it comes to ordering parts. EXTREMELY friendly, honest and always willing to just chat and hear about your life. Could just hang out here honestly. Very low key, and you got to pay attention when looking for it because it comes up quick when driving up the hill, but I will definitely refer friends and family, and trust these guys 100% with my car!

they were so easy to work with and kind!!! communication was easy, mostly over text which I likeread more

I would NOT recommend Villafranca's for any body and paint work you need done on your vehicle. My…read moretrusting nature was taken advantage of. We turned over our truck on April 22, 2021 for some major repairs. Tony assured us they could do the repairs and he said it would take 2-3 weeks. We finally retrieved our truck on July 23, 2021 after 13 weeks and 1 day of being in their shop. The work done was not up to our expectations. Villafranca's initially turned our truck over to us on June 25, 2021 but there were so many things wrong with it we returned to their shop and talked to Tony. He promised to fix everything on our list and it would be done in a few days, a week at the most - well, that turned into 4 weeks! I honestly think they took on a job that was too big for them but instead of being honest with us and telling us in the beginning; they took our $7,000.00 and proceeded to try and fix it themselves. Each deadline turned into another week and another and another... My husband and I finally went and picked up our truck which was still parked in their shop, neither Tony nor Joe were around that day. Our truck still needs much needed repairs and now we have to go elsewhere and spend even more money to fix what they could not. I gave them 1 star because they are a great towing company and their receptionist is awesome, but as far as paint and body I would advise you take your vehicle anywhere else.

Great customer service and my vehicle looks as good as new! I'm very happy with the end result.read more

Solid rear bumper repair on my 2015 BMW M4. Kept me well-informed during the process. Car was ready…read moreon time. Cost was appropriate. Thanks!

Requesting body work. Have not done business with them yet. Referred to them by a friend.read more

Waited hours for another wrecker service to show, and they never did. 20 minutes after being…read moredispatched that I needed a tow, I received a phone call they were coming and arrived in less time than they quoted. Extremely nice, professional and helpful! Bet that their number is saved and will be my go to provider! Due to Geico requirements and going thru them to cover the fee, I'll definitely be contacting them to make sure they are a preferred provider! Thanks you Ron for your rapid response and assistance!

Insurance sent this tow truck out and the ordeal was smooth and straight forward, took about 25…read moreminutes for him to pull up. The driver was very nice and very talkative when towing the car to the tire shop. 10/10 would recommend this guy for your roadside needs in Bastrop TX