I have to start with saying Carolyn got us our mortgage a year and a half prior to refinancing and she worked so hard and diligently to get us our new home. Recently we attempted to refinance with the lender that our mortgage went to when we first bought the house. And that was a nightmare!! The employees jerked us around, our processor refused to call us back when we reached out, she ended up quitting on us and the company as a whole gave us such a hard way to go where we ultimately were denied for the loan. The loan officer with the original lender told us to try a different lender (super professional for a lender to tell us to go elsewhere). We had no clue we could try a new lender so we reached out to Carolyn with low expectations due to being denied with our first attempt. I should also mention that we had been trying to refinance since January, where it was to soon (we had to have lived in our home for a year before attempting a refi) but it was weeks into the process before finding that out. So we tried again in May with the original lender, that carried on to August, and then of course we were denied. Carolyn reviewed all our info when we went to her and said she didn't see anything that would prevent us from being able to refi so we gave it a shot. This was in August and here we are in September waiting for the funds to be wired anytime now. She did such a fantastic job! It was pain free, she was so straight forward and honest every step of the way and it was so quick! It's an amazing feeling knowing your loan officer is on your side and is pushing for you. Compared to our last experience we were use to feeling like we didn't matter, and just a thorn in their sides. Not only did we refinance as we had hoped, in a timely matter, with no stress, we also feel that we made a great friend along the way. Great loan officer, and even better person. Highly, highly recommend going to Calhoun Mortgage for a mortgage, and refinance or whatever financial needs you may have!! She will treat you as a priority and with the upmost respect. Couldn't be happier with our experience with Calhoun mortgage Inc. read more