I have heard good things about Doug from one of Facebook's Livingston Home's groups, so I decided…read moreto go to him when I wanted to switch lender. My first lender made me feel like I didn't matter and some how I should be grateful to him. It's hard to explain, but he made me feel small and I didn't feel like there was much transparency in what was going on. Buying a home is a big deal, and I did not want to do business with a person or company I didn't trust. I started searching and found Doug online after I put in an offer on a house. From the get go, he was quick to respond, very nice, respectful, and helpful. He made you feel like a value customer. He was always so great with responses and helped me anyway he could. He worked to get me pre-approved with documents for the home in about 1-1.5 days. And it was smooth sailing from there. I also worked a little with Thomas towards the end and he was also nice, helpful, pleasant, and easy to work with. I just closed on my first home yesterday and it was all done in about a month. And you know they're great guys when even the title company mentioned how nice and easy they were to work with; my realtor has also said great things about both of them. I seriously cannot praise Doug and his guys over at Crosscountry Mortgage Brighton high enough. I was also able to do everything I needed through email, fax, and their website. Everything was straight forward, easy, and you get to see all your numbers on paper from the beginning and during the whole process so you know what you're getting into. Thank you for the wonderful costumer service and I'll be recommending you guys to people when ever possible.

Disappointed. I have a difficult case as I'm a waitress, so I don't have much proof of income. I…read morewas told they'd work with me until I did in fact get approved, and had me send in ALL of my information. Haven't heard back in weeks, and have since moved on to someone else. If you can't help me, you can't help me. I understand. Just tell me that, don't blow me off!

As a first-time home buyer, I had a wonderful experience with Ann Arbor Mortgage Companies. Brad…read morewas my loan officer, but I really feel like he could have the title Mortgage Coach. I had so many questions along the way and I was so impressed by how quickly and thoroughly he would answer them (even stepping away from his lunch one day when I accidentally called right at noon). And he wasn't just answering the questions, he was *teaching me* the why and how behind each item. By the time closing rolled around, I didn't feel that I was signing a bunch of documents without a clue what they said. I felt informed and confident in the whole process. I definitely recommend Ann Arbor Mortgage Companies.

From the owner: Our philosophy is to listen to the customer, educate them on the different types of mortgages and…read morework with them to a successful closing. We strive for "customers for life" as we believe that our knowledge and experience will ensure that our customers return again and again when in need of mortgage services. Our staff will work with you to obtain a mortgage that best fits your financial needs.

Lindsi is as good as it gets. I was referred to her by a family friend and I couldn't have been…read morehappier with her services. She was so friendly, explanatory and efficient. She is the full package! We found a house we loved and the buyers wanted to close within 30 days. We had started using another mortgage guy but decided to switch to Lindsi during the first week. She assured us she would get the mortgage done by our closing date and she did just that. I would put my full trust in Lindsi and I will definitely use her again in the future. We can't thank her enough! If you are in need of a mortgage broker, Lindsi is your girl! Give her a call.