Replacing our well pump that was under warranty from the previous owners…read more We have been in this house just about 2 months. We started to have issues and then we had absolutely no water. We called, and they were out here the next morning. My husband spoke with Travis and told him everything that was going on and he sent Mike the technician out (I do believe that was his name) he quickly came to the conclusion it was our well pump that went bad even though it was only just over 3 years old. Due to them being so busy they weren't able to come same day due to not having a truck but assured my husband that they'd be out bright and early the next day. ABSOUTELY kept their word!! Joey was the well technician who was on site and going to be replacing the pump. Very nice, informative and let us know all of our options going forward. Answered all of our questions. Being new to the area you live and learn who is the quality companies. For sure this will be our well/septic company going forward here in WNC. :) We appreciate everyone we spoke with for being prompt, informative and just great TRUTHFUL people!!!! Gold Star! Keep up the great work. Do yourself a favor skip the rest and call this company; you won't be disappointed !!!!

Travis and Liam came out on Saturday morning to quickly replace our bad pump. The quality of work…read moreis top notch and the team was very efficient and organized. They took extra care with avoiding my septic system with their heavy truck. They suggested I replace my wire as well and I agreed. They replaced it with much better wire and in the best possible manner. Everything they do is as good as it gets from what I saw. Definitely recommend.

Prompt, thorough, knowledgable and courteous... that describes Bryan (the plumbing tech) who came…read moreto investigate a strange sewer gas smell that we've had in our house for some time. He asked great questions, looked at all possible places and issues that might be causing it and explained his thinking every step of the way. I now see how plumbing problems can be so complex and mysterious! He gave me honest and fair estimates for doing further tests to determine the cause of the problem, without any pressure at all. Oh, and Katt and Arlene were awesome in setting up an appointment quickly; both were so helpful and cheerful. Added bonus-- these are my kind of people; people who not only love their jobs but also love our animals...this month in lieu of a service charge they are collecting a $35 donation to Asheville Humane Society. How cool is that?!!

As an update to my previous review, where I was given an estimate in the high $600's to remove and…read morereplace a kitchen faucet assembly, I called another plumbing contractor and had the work performed for a total of $175.00.

Best plumber ever! Matthew was awesome. Thank you for fixing our water. And it's better than it…read morewas. You did an awesome job. Respectful and courteous. See you soon for that filter.

I have used this company a couple times and have always been satisfied. They are ultra professional…read moreand competent. Shane returns my calls or texts on a timely basis and always goes above and beyond to make everything as perfect as it can be. I recently had a leak in an old pipe and Shane was honest about what needed to be done and didn't try to up sell me anything that was not necessary. They are clean and courteous and always show up when they say they will. Highly recommended!!!

My well pump is at 440'. Over a period of time the water level has gone from 150' to 440' causing…read moreme to lose suction. Recovery in 24 hrs. was only 100'. The water just wasn't returning. I'd tried hyper chlorination of the well and it helped some but not much. I was told that my only course of action was to drill another well or try hydrofracking. I called Sawyer and Sons and talked to Heath. He came out and evaluated the situation. I live on the side of a mountain and don't have a lot of flat space to park. Heath said it would be tight, but was willing to give it a try. He came back a few days later with his rig and a water truck. It took some doing to get his rig over my well due to a 3' overhang on my garage next to the well. (they must of drilled the well before putting up the garage) The fracking took about two hrs. We started at a water level of 353'. When they were done it was at 60' . Over the course of two weeks after the fracking it is now up to 40'. Clyde, his son Heath and the rest of his crew was a pleasure to work with. I just can't say enough about how happy I am. The obstacles they were able to over come to accomplish the fracking is worth bragging about. I would HIGHLY RECOMMEND Sayer and Sons to anyone who need their help.

We've worked with Clyde Sawyers and his staff since 2017 and their work is outstanding. They…read moreinstalled a new well in our very rocky soil at an affordable price, and after a different well contractor was unsuccessful. They also installed a filtration system that works beautifully. They're exceptionally courteous, knowledgeable and professional. We look forward to working with Clyde Sawyers on our next project. Highly recommend! -Mae and the Modcabins crew

Chris Spano was out this morning for our semiannual service of HVAC system .. He is an excellent…read moretechnician and a great guy - such a pleasure to work with.

I had my first experience with Horizon Heating and Air with a service call for my furnace that was…read morenot functioning properly. The technician who came out was James Graham. He helped me understand the system that is newer to me and more complicated than I've had in the past. James was very detailed, thoughtful, and patient with addressing all of my questions. I feel like I really understand the systems better now and am more confident on how it works and what I might need to address in terms of maintenance getting the most out of it. James was able to get my system up and running and tested so that everything was working and functioning properly. I'm grateful for his attention to detail, cheerful attitude and professionalism. I'm planning to use Horizon Heating and Air for my future needs and plan to sign up for their maintenance plan. I found the company to easy to work with in terms of communication and scheduling. They are honest, reliable, and reasonable. Don't hesitate to use them for any of your HVAC needs!

I am blown away by my experience with this company. I just called to ask for assistance in my…read morewater being tested and seeing if a whole hose filter can be used on my place. I didn't even get to hear of that was an option I was on with the women's who answered the phone for 7 minutes being told the EPA data on how heavy metals are never in Asheville water and how how I must not be resting to heavy metals without having any idea of my situation and no offer to test or I do to help. I'm shocked. I was just argued with about not needing one and with additide the whole time. This persons job needs to be reviewed.

Two days after I contacted Mountain Water Systems they were at my house to install the equipment I…read moresorely needed. The installation took about two hours and I was thrilled at the immediate change in the quality of my water. Prior to the installation my water was very rust colored and sometimes even smelled rusty. Those problems are in the past and the filtration system is worked as advertised. LM Cashiers, NC

Last summer Pedro came out to assess a plumbing leak and quickly pinpointed the break in an outside…read morefaucet pipe leading to tbe inside . He returned with all parts and also suggested putting in shut off valves to avoid further problems down the road. Very polite , conscientious and knowledgeable. We will use this company again. Thank you!

I had such a great experience with NCPD Service plumbers! They fixed the leaky plumbing in our…read moreshower and vanity faucets that another plumber had messed up, and I couldn't be happier with the results. Pedro, our plumber, showed up right on time, worked carefully, and kept everything super clean. He even wore shoe coverings, which really showed how much he respected our home. He took the time to explain what he was doing and why, which made me feel confident the job was being done right. Their prices were fair--right around what you'd expect for good quality work--and the service was top-notch. I highly recommend NCPD Service if you want reliable, professional, and friendly plumbers who actually care about their work!

Always prompt, and courteous. The work is excellent. I've used them for both problems and for…read moreservicing. The people are responsive and helpful.

The right hand doesn't seem to know what the left hand is doing. We signed a two year contract…read morewhich never entered the system. We had to call and spend time explaining what we had paid for. The first technician that came out was clueless he just made an appearance because he had to. Apparently he ordered a part for us which was never followed up. The year two technician (we had to call to remind them) was great, explained everything made some recommendations and said he would follow up. We called to schedule the service which included the item from the previous year. They had no clue but said for a fee they would send a technician and the window was from 9AM to 5PM to see what we needed. These people just can't deliver on any promises. Avoid them like a plague