I am honestly exhausted with this place. I keep coming to Big Brand Tire & Service in Tulare hoping…read morefor a reason--any reason--to finally stop coming back, but they simply refuse to mess up. I walked in fully prepared to be annoyed by a long wait or a pushy sales pitch, but then Ryan and the team had to go and be "exceptional" and "helpful" again. It's truly inconvenient how stress-free they make the whole process. I even tried to find a better price elsewhere to justify a breakup, but their savings are consistently unbeatable. If you're looking for a shop that will ignore you, overcharge you, or do a mediocre job so you can finally explore other options, avoid this place. They are unfortunately reliable, top-notch, and professional every single time.

4 stars solely based off the convenience and customer service at this place…read more I came in to get my tire checked out because I had a flat and they fix it for free, which was really nice. Since I was already there, I got two new tires that I needed. The employees are helpful and patient here and make you feel like the only customer.

I came in two days ago on my lunch break, and who I think was the manager, Ryk, told me all the…read moretechnicians were on their lunch breaks. I appreciate number one that he respected their lunch breaks and number two that he asked me to schedule an appointment instead of expecting me to want to wait. I came back today for my appointment. My oil change and tire rotation was done within an hour and for $20 less than the last time I went to Jiffy Lube. Ryk had pull up my Carfax. He let me know of anything I should get done soon, and seemed to understand that I wasn't planning to get it done today without me having to tell him that. Anyway, Ryk seems like a great manager, and the work has always been done right the times that I've come here. I'll be back.

Came in with a bent rim and a tire going flat. David took care of it quickly and got me back on…read morethe road. He was upfront, fair, and took the time to explain things. Honest, reliable service--definitely recommend I will only come here because of David thanks again -Ari

Yesterday I had a flat and Richard went above and beyond to help me out. I am on a work trip and…read morefar from home with a run flat for a bmw no one has... he had his guy go get it for me and replace my tire. He was so kind and helpful. Highly recommended. he treated all his customers kindly while I was there. I hope I got his name correct, working AM 1.14.26

Well this location is by far the worst one I've been to. I've truly been to Americas tire locations…read moreall over California and had great experiences...except here. The job will get done by the team but with a lot of supervision and nonsense back and forth. They couldn't locate my spare tire, I have the most standard SUV you can imagine, I had to physically walk to the bay and show them where it is. The WORST thing about this place though is they do not honor your tire certificates, they will always come up with a reason to state they are invalid or don't apply and tell you to buy a new tire. Stay far away from this location.

Best spot in 559 best prices best quality and best customer service they will help and make process…read moreeasy

Bought 4 used tires from this place a couple weeks ago. At first they could only find 3 of the…read moresize I wanted and tried to sell me a different size for the 4th one and claim it was the same thing. I pressed for them all to be the same size or Id pass on buying any. Eventually they decided to actually look for the 4th tire in the size I wanted and found it. They were all different brands which is no big deal, but they claimed they all are really good tires and have around 70% tread still. Well.... I've had air pressure issues in all 4 of them since I got them. I'll give them the benefit of the doubt on that one. Today I drove for about 10 minutes before one of my back tires went flat. The tread completely separated from the tire walls. They sold me a bad tire. I've barely driven on them since I bought them. So I pulled over to changed the tire and what do ya know... I must mention I also paid a lot to have them fix 2 of my wheel studs. The guy spent 10 minutes trying to change the stud by whacking my brakes with a hammer or something until he realized they weren't coming loose because the E-brake was up. At one point I had to go question him about why he was doing that and expressed how I hoped he wasn't damaging anything. Anyway, the wheel studs happened to be on the same wheel with the bad tire. We were also short a lug nut so they took it upon themselves to replace it with a nut that required a different size tool to remove instead of just leaving it as is. I wasn't aware of this. So when I went to change my tire i couldn't because I didn't have the tool to remove that one nut. I had to drive home 5 miles on a completely torn apart flat tire just so I could change to a spare tire. Now I know used tires don't have warranties but this was clearly a bad tire they sold me without a doubt. I called anyway to see if they'd maybe have good customer service and make it right but nope. I was offered a possible small discount on another used tire that may or may not have the same issue. Who knows? I don't recommend this place unless you are willing to risk having the experience I had.

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Honest, friendly, professional, knowledgable, and prompt. I…read morehad this issue looked at several times before by another mechanic without resolution but the staff at Big Boyz came up with the diagnosis and preferred solution.

Best tire shop in town! Experience the fast service and friendly customer service all in one!read more

This was my first time visiting a tire shop, and I was a bit nervous, but the experience was…read morefantastic! I had a tire with a nail that needed air and a patch. I called, and they answered promptly, getting me in right away. The service was excellent, and the staff was super kind. Jesus handled the repair, and he did an amazing job! Thanks so much, guys! 10/10, highly recommend!

Friendly workers and a great atmosphere, good quality workmanship with a professional services …read more Good price and fast services to my needs, thank you

My truck pulls to the right so I paid $125.00 to have an alignment done. After the alignment it…read morestill pulls to the right. They told me to come back when their regular alignment guy was there so he could align it using shims. When I came back he informed me that he couldn't do it and gave me another shops info. So I paid $125.00 for a referral to another shop.

A big shout out to Nick Perez at Discount Tires. He goes way above & beyond!! It feels good taking…read moreyour car in where you can trust them! Thank you Nick for taking great care of us!

Horrible customer service. My car needed parts and they did not order in time. Nor did they bother…read moreto call and update. Could not complete work in promised timeframe. Go somewhere else these guys don't know what they're doing. Never coming back.