Jeff arrived a little late but had called me to tell me was delayed…read more He serviced the engine on my Generac generator, rebuilt the carb and changed out the old gasoline. Started on first pull. Great service and fair price. Highly recommended.

jeff picked up my generator, repaired it, and had it back to me in a day and a half. great guy,…read moreexcellent mechanic. if you need a generator mechanic ? this is the man...

The people at action marine saved the day and fixed my boat the day before a fishing tournament. We…read morecalled them 30 minutes before they closed on a Friday and they were more than happy to help and fixed it in an hour for a very reasonable price. We will definitely be going back and highly recommend checking them out!!

I Had trouble with my Yamaha Motors, port motor was running very rough. On the internet, I found…read moreand called Action Marine Ocean Isle. Marty answered and was very friendly he asked me a few questions to determine what was going on. He stated he needed to connect to the computer to confirm his suspicions of the problem. I Dropped off my boat that afternoon. Marty called the next morning, He explained the problem, said he fixed it and his suspicion was correct. He was very honest about the small problem and only charged me for 1 hour shop time. He could have taken me to the cleaner with this one. I really appreciate his honesty. Back on the water and boat is running great. Great Guy.

Back in June 2024 I bought a brand new Kayo electric four wheeler for my grandson from the store…read more The sales guys help me pick out the right unit for my grandson. I had never bought a four wheeler ever in my life. Did not know what I was doing. The four wheeler has been awesome. My grandson has used it three or four times a week every week since loves it. For Christmas, I just bought him a new one from them this gas powered. It too has run flawlessly thus far. The guys at big toy superstore are awesome!!! I have sent a friend and he has bought a dirtbike for his grandson. You cannot go wrong by making one stop shop at the Big Toy Superstore!!!

This place is a joke, charged inconsistent rates on labor, and in the end left my atv in a broken,…read moreunusable state. Snapped off bolts in crankcase, then didn't fix the problem for free. Spoke directly to owner, Ken, who refused to help. Didn't even care to talk about the work done by his mechanic, Miguel. Then blocked on social media when leaving reviews. This is the type of experience you should expect going on this place. Buyer be warned, this place will take your money and send you on your way. I wish I read the reviews left by others. The only shop I've been to where you literally have to check behind every step they do. And won't fix errors made by their staff for free. Save your time and money and go to a real powersports store that doesn't sell cheap, Chinese bikes. Or has owners who care about the quality of the work they do.

I have always had great service here…read more This review is for the dog wash specifically. For the price I think it's a pretty good deal. Shampoo selection is good. Only one conditioner . One of the 2 blow dryers works. Watch for sharp edges on the wash tub. I do like the rubber mats in the tub. They need to supply a mop to help dry up the floor or some rubber mats here too. Brush selection is not good. I recommend you bring your own. The spray nozzle is also broken so either you leave it run or shut off the water. So my recommendation to management is to check for necessary repairs and maintenance daily and correct broken equipment. One of the tables also has the trim wrap falling off.

BEWARE! Stay away from this place. They charge for work that is never performed or done shoddily…read more When caught at it they will not return a phone call.

Update: After returning home, I took the trailer into the shop to have the other three wheels…read morerebuilt to bring them all up to "like new." Upon test and inspection of the wheel done by ProTech, they determined that it was at best a temporary fix with perhaps used or damaged parts. It was making noise and grinding. So I had it rebuilt again. I am still very thankful to ProTech for helping me out on the side of the road and enabling me to get home. The working conditions were less than ideal and, with the time constraints, perhaps they had to MacGyver it a bit. Just a little disappointed that my $300 for that wheel had to be followed up with another $150 to make it right. But "Thank You" to ProTech for saving my backside in a difficult situation. Original post: I highly recommend Tom and the team at ProTech! On the first call, they took the time to understand my full problem and offered advice not only for the specifics of what they could do for me (fix my trailer) but also provided recommendations for other local businesses who could play a role in addressing my full problem (how to move the trailer and what to do with the boat). They also told me that if I did not have a painted hull I should limit the time I keep the boat in the water, etc. Everyone else just said, "get the trailer to us somehow, and we'll take a look." Yes I had a broken trailer problem but the bigger problem was how to get it to a shop and what to do with the boat. On the second call to Tom and team, they offered to come to me and figure it out and fix it on the side of the road. After a couple trips back and forth from the shop, everything was fixed. Bottom line is they earned my trust with their knowledge and bigger picture view of my problem and then went out of their way to fix it. By far the most knowledgeable and helpful marine services provider that I called and went out of their way to work with the reality of the situation vs "bring it in and we'll take a look."

Purchased a so called brand new Sea Pro 262 (2025) while on vacation. Put the boat in the water…read morefor the first time and immediately alarms are going off stating water in fuel. (Jimmy's Marine supposedly filled the tank as an infinitive for buying however only 30% full and obviously old gas or something because water in fuel alarm.) Called and was told it was fine and to use the gas in it and add more and it should fix the problem. It did not. The screen spontaneously stopped working along with the tilt trim and depth finder. Took the boat back to Jimmy's and was charged $600 for supposedly the first service. This is after all the issues as well as the time they had to look into a so called brand new boat while on vacation. This place is pathetic I will NEVER do business with these people again. Stay away from this place, nicest people ever until we actually purchased this boat and now they don't know you or care anything about you.

I recently brought my boat to Jimmy's marine for spring tune up. My boat is in Light keepers marine…read moreand I use it at least once a week to fish. The boat was running great and it was Jimmy's marine that did the last tune up. I took the boat directly to Jimmy's marine and left it for about a week. They did the tune up and replaced a throttle and shift cable. When I put it back in the water it was running very ruff and I couldn't get started one time. I let them know and they told me to bring it back in. When I went to pick it up they handed me a bill for $300.00. Boat was fine when I brought it in and not right after they gave it back to me. He said that they didn't damage the part and refused to do anything about it. Now I need to sue the company to get my money back.