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    Cake Concepts

    4.5 (4 reviews)
    InexpensiveBakeries, Desserts, Cupcakes
    Closed 9:00 am - 5:00 pm

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    Turtle Bay Confections

    Turtle Bay Confections

    2.7
    (7 reviews)
    3.0 km

    Very pleased, was searching for a cake for the next day. She closes at 5pm. I messaged her at…read more5:30 asking if she had premise cakes available, she did not at tHe time. I told her sorry to bother her, I wAs needing a cake for the following day. She messaged me back saying if I didn't need it in AM she could fit me in. Cake was ready on time and beautiful! Ordered white and it was delicious, look forward to her artistic work in the future Our communication was after hours and I received reply's in a matter of minutes! Would recommend her definitely!!!

    YOU WILL NEED A BACK UP BAKER IF YOU USE THIS ONE…read more.. BUYER BEWARE: The lack of professionalism and communication was outrageous. I STILL haven't heard from her 2 days later! I wish I had read her google reviews prior, because this behavior is a pattern. I contacted Stephanie on January 3rd to place a custom cake order for a surprise party on 2/29. It took 9 days and multiple requests for her to send me her flavor list and a quote for the cake. 10 days after initial contact, I was finally able to place an order. Instead of seeing this timeline as a red flag, I chose to be understanding and patient. I confirmed the custom cake order on 2/23 for 2/29 pick up at 3pm. I ended up needing to pick the cake up earlier and messaged her with a request for a 1pm pick up time on 2/27. On Friday 2/28, she confirmed that 1pm on 2/29 would be fine. Saturday 2/29 at 12:20pm, she contacted me saying the cake wouldn't be ready by 1pm. She said that the cake needed more time 'to set', but she would now deliver it to me. That was not a problem since the party didn't start until 3pm. She said she'd try to make it before 3pm, but didn't know if she could make it happen. At 3:09pm, she told me she wouldn't make it by 3:20pm. I then received a message that the top of the cake had "fallen apart". That was her final message to me. I made multiple attempts after that very upsetting text to get in contact and all went unanswered. I understand that accidents happen and I'm truly not mad about the cake. What I am very upset about is the complete LACK of communication after her final message. She stopped responding to me completely without letting us know if she was still providing us with any cake. After multiple messages went unanswered, I messaged her again 2 hours later and told her I would be going to get a cake from the store. I had to leave the party I was hosting to run to Publix to get a generic cake (which was delicious) DO NOT USE THIS BAKER

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    Cake Concepts - bakeries - Updated July 2026

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