After my second procedure provided by Dr. Rotker, i cannot say enough good things! As a medical…read morecry-baby, i so appreciate medical providers who have the highest expertise as well as the best patient relations. Thank you!

I have had two procedures done by Dr. Spiceland and I highly recommend he and the staff at…read moreGastroenterology Specialists of Middle TN-Nashville to everyone. I have had nothing but THE BEST experience... from calling in to make an office appointment speaking with Renae, to appearing for my appointment at the totally wrong time and Christy at the front desk so graciously and efficiently worked me in while I was there. My appointment with Dr. Spiceland with his nurse, Sarah, was first-rate. Dr. Spiceland is kind, engaging and excellent at what he does. These unselfish, exceptional people are my heroes!

My experience is the opposite of Mary in from 2016. The doctor and his staff took care of me 10…read moreyears ago and I had the same impression then and now. Top drawer start to finish. As for Mary, everyone knows that she should have called ahead to see if her records were sent. Never assume.

Upon my first visit I was seen only by the NP, not a doctor. The charge for 5 minutes with the…read morenurse $465.00! I signed documents for medical records from my previous doctor.as asked, and was told to schedule another appointment for 10 days out so they could get my records. Upon my next appointment, non records had been obtained, and I was told to come back when they get the records. There's another $465.00 for five minutes. This is what's wrong with our medical system.

I've been going to the IBD clinic for going on now 11 years. I originally started seeing Dr. David…read moreSchwartz then. I was going through some stuff and didn't know what it was. I was diagnosed with ulcerative colitis and they were able to get me on a treatment plan. I am happy to say that I'm in the 10th percentile which doesn't have much of an issue with their disease. Each year I have an appointment here and every two years a colonoscopy. As my health has gotten back on track, I went from seeing Dr. Schwartz to Julie Wagnon, and now I see Caroline Duley. Each of them have been amazing. You can tell that they really do care about your health and you as person. The office is located in The Medical Arts on the second floor in suite 220. The office staff are always friendly and helpful on check in. The office waiting room has a bathroom, as do each of the examination rooms. The rooms also have tables to lie flat on with stirrups, I (unfortunately) have never gotten to use them. This clinic is excellent. I cannot say enough good things about the people who work here. If you have any bowel issues, these people are here to help you.

After 2 years of having reached out for health care in a previous state and been misdiagnosed,…read moreignored and shuffled, when I moved to Tennessee and saw a GP I was immediately referred to Vanderbilt Digestive Disease. Long story short, I was tested, scheduled for a colonoscopy and assigned an IBD team - a group of professionals who handled me gently and thoroughly. From a dietitian, psychologist, nurse practitioner, gastroenterologist, pharmacy supervisor, lab technician to nurses and clerical staff - I was introduced to all, spent time with each and began my treatment plan for moderate/severe Ucerative Colitis. Without going into more personal detail, I can not say enough about my care and treatment at Vanderbilt. At all times they have been supportive, interested, concerned and professional and have helped me to achieve the beginning of remission. They take time to educate me about my disease and my options and they take time to pay attention to my emotional needs too. They do understand that this is a life changing and chronic illness and they help me to get the best treatment available. They have worked well with my local general practitioner to coordinate all of my health care needs, and with my local cancer care clinic where I routine receive infusions of medication for my disease. I am pleased with Vanderbilt, my doctor, Dr. Robin Dalal, nurse practitioner Julie Wagnon and some members of their staff. I would not hesitate for one nano-second to refer Vanderbilt's Inflammatory Bowel Disease Center for any and all gut related issues.

I'm so unbelievably disappointed with Dr. Davenport and his staff! I have been waiting for almost 3…read moreweeks for him to send my prescription to the pharmacy. I don't get it! What is the problem? I have called his office numerous times and left many messages with his staff. Yesterday they said that he would call me when he got into the office but I knew that wouldn't happen. I don't want to talk to him, I just want my prescription! I'm DONE!

From the owner: Cool Springs Gastroenterology recently opened its doors in February 2018 to care for the health…read morecare needs of adult and late teenage patients in Williamson County and beyond. Dr. James Davenport started practicing in the Franklin/Cool Springs area in 2016 and has established himself as a top gastroenterologist in the area. His goal has been to focus on meeting the colorectal cancer screening needs of the community as well as managing complex diseases such as gastroesophageal reflux, inflammatory bowel disease, liver disease, gastrointestinal bleeding, and functional abdominal disorders.

Dr. Ness and his nurses were wonderful. They were all very nice and professional. Dr. Ness spends…read moreample time listening to your problem and explaining treatment. I highly recommend this office if you need a GI doc.

I started to see Dr. David Schwartz back in 2004. I was concerned with my health and knew that I…read morehad some bowel issues. He diagnosed me with ulcerative colitis and prescribed me on a regimen to get my system back on track. Dr. Schwartz is a very friendly person and you can tell that he really does care about his patients. It's been 11 years since I was diagnosed. I am fortunate enough that I'm in the 10th percentile and do not need but two pills a day to keep my UC in remission. Since my UC isn't that severe now, I see a different specialist for my yearly check ups. I do see Dr. Schwartz every two years though because he does my colonoscopies. I really cannot say enough good things about Dr. Schwartz. I first met him back in 2004 when I was 19 and I thought I had colon cancer (WebMD isn't your friend). He was kind enough to explain my condition and alleveate my fears. I would recommend him to anyone who has bowel issues that needs an amazing doctor.

HORRIBLE DR. My wife went to her first visit with him and he completely made my wife uncomfortable…read moreon every question she asked. He made her feel dumb and kept going against her. She called me crying on the phone because of THIS DOCTOR. I'll be going though floods department of health to file a complaint because this is UNACCEPTABLE. DO BETTER

This is my first experience with Ascension Medical group after my primary doctor switched her…read morepractice to Ascension (the previous medical group closed). Given my experience with "attempting" to contact my doctor for a NEW prescription, I am prepared to change from my primary care doctor to another doctor NOT ASSOCIATED WITH ASCENSION. I tried to call the "office number" for a NEW prescription for an infection. The phone prompts do NOT allow me to speak with the doctor's nurse or any other medical professional. Prescription "refills" can take up to 72 hours (after the prompt to contact the pharmacy first) however, this was not a refill but a new prescription. Medical questions (leave your name and number and reason for calling) can take up to "24 hours for a response". There isn't an avenue for a patient to access a remedy from the care provider for a new prescription other than the phone prompt of calling 911 or visiting the emergency room. I find the service and care provided by Ascension group to be beyond a massive failure enough so for me to consider changing my primary care doctor, someone that I hold the utmost respect for the care and attention she personally provides. Ascension Medical facilities is the definition of FAILURE: failure of care, failure of due process of access to care and failure of simple telephone response to medical questions and/or needs (72 hours for prescription refill and 24 hours for response to medical "question" is an absolute insult to the patient!)

This has got to be the bottom feeders of Medical groups. Today I have been Trying for over three…read morehours to get registered on their portal. I have used every email address I have had since 2008 non are registered as patients. I have talked with three different customer service people, and FYI be prepared, English nor Spanish is not their first language so listen very carefully and if you ask them to repeat be ready for attitude. Their menu options are 1. Payment 2. Insurance update, 3. Itemized statement 4. Charity form mailed to you 5. If you are an insurance CO or 6. customer service. Now which one of these would you think could help you. Try NONE OF THE ABOVE. I was told by one to redial the number for the Doctors office, I told them that was not an option on the 833.263.9791 number they insisted it was, I read them off and asked which one 1-5 cause they were #6. We got disconnected. Shocked? Not really. Another CSR was trying to be helpful and after I named 5 email addresses it could have been, he did identify one. NOPE not the right one. I have CT test result I really need to get and my Dr is on PTO, deservedly so no qualms with that. My issue is with the group and how it is managed and the lack of customer care. Now they are good at sending you a bill, you'll get that almost before you get home. and notice of the first 5 phone menu options have to do with PAYMENT, which is their primary concern or so it seems. I tried a different route, call the office number. Yeah, I left my name and number and birth date. Have I heard from them?? NOPE. I have been with my primary care Dr for 15ish years. This is by far the WORST group she has been with. New Patients keep looking this is not the place for you. Unless you are totally bored and have nothing better to do than wait and wait and wait and get the run around then get more run around. Or if you love frustration, maybe your job isn't providing enough, then this is the place for you.

Care is great, no complaints there. Billing department is incompetent at best. Given an updated…read moreaddress over six times plus notices sent by the Post Office to alert to updated address--still sending notices to the old and no longer valid address, Sent copy of the POA and received confirmation of receipt twice--still say they don't have it. Send bills for items that have already been paid for.

The entire staff was great BUT the first night in an emergency room my husband was miserable & when…read moreI asked for a pillow for him they said "we are out of them!" I find that inexcusable . He was leaning his head on the metal railings, very, very uncomfortable. The other thing that bothered me in all area, was over flowing wastebaskets. They held infectious material. I offered to empty them in the three different rooms he was in but was told they would take of it but they didn't. Staff was professional, caring and treated my husband well.