Came Here Yesterday With My Mother To Get A Windshield Replaced. They Did A Great Job & The Price…read moreWas Reasonable.

"I had a cracked windshield replaced here after a failed DMV inspection…read more After a while, I noticed water on the floor and shortly thereafter I started having problems with the battery, which mysteriously started going dead. After getting stranded a few times, I had the battery replaced. But the new battery gave me the same problems as the first battery, so I took the car to a mechanic, who told me that the windshield was leaking into the dashboard, which damaged the electrical system. The mechanic said that whoever installed the windshield did not install the external gasket correctly, which allowed water in, which after it froze, cracked the edge. This was the place that installed my windshield. I spent a bunch of money attempting to have the electrical problem fixed, but only to get stranded again and again. The car became unreliable so I got rid of it and am currently without a car (just in time for winter). The car ran perfectly fine before having the leaky windshield which was installed here. I suggest you go somewhere that guarantees their work and does not PRESSURE you to pay cash (so there is a record of the work performed). It took over a year for this problem to surface and the small amount of money that ""I thought"" l saved does not equal the large amount of money I spent trying to correct the damaged electrical system. Avoid this place. They do shotty work...the ""perceived savings"" is not worth the risk."

Scammers, DO NOT pay for anything unless its right infront of you…read more They take payments and promise you the part but its all a scam. Good luck getting your money back

First of all, what a disappointment this auto parts store is; they just seem to care about stealing…read morepeople's money. Unfortunately, I recently had a problem with them over 25 days ago. I was waiting for a transmission, they told me they had it, but they didn't. I asked for a refund, but they refused. They said they would give me store credit, so I asked them to sell me an engine, and they said they would have it by Wednesday or Thursday. Unfortunately, I've been waiting for over 25 days, and they still haven't delivered the parts. They just seem to care about stealing money. Be careful with this auto parts store; I don't recommend them. They are scammers because they just love to steal money.

This place is a life saver. Someone busted my driver's side mirror. I went to two different places…read morefor a replacement and they both said they didn't have it it would have to be special ordered. Both places told me that my second option was to come here. So I did. I pulled up and I was greeted right away. I didn't even have to get out of my car. I told them what the problem was and within 15 minutes a new glass was cut and replaced. I paid them and was back on the streets riding. Prices are very reasonable. I'm soo glad this place was recommended to me.

When my windshield shattered, I called Mata Glass Repair--and from the very start, they impressed…read moreme. They were courteous and professional on the phone, clearly experts in their field. The technician arrived quickly and completed the job in under an hour. His skill was evident: there wasn't a scratch or smudge anywhere. The new windshield looked flawless. Every part of the repair process was handled thoughtfully: phone support was friendly, the on-site work was efficient, and they even cleaned up afterward. They explained each step, making me feel well-informed and confident the whole time. I'm thoroughly impressed and will absolutely recommend Mata Glass Repair to friends and family. If you want fast, expert, and reliable windshield service, these are the folks to call. KHADIDJA Jabbi

What a wonderful experience I had with the young fellows who run this auto glass business!!! Kudos…read moreto Axel, Alex and Kevin for an excellent job they did in replacing the windshield on our Honda Pilot 2017! They finished the job in less than an hour, and could have been shorter had I not continued "interview chatting" with the brothers. I observed that they were extra carefully in removing the old windshield and installing the new one making sure too that they will not scratch the vehicle's paint. The cost for their job is lower than the competitor too! I highly recommend them without a doubt!!!

In July of 2025 I made an appointment and dropped off my car at the Safelite store in Mt Kisco, NY…read more After picking up the car, I noticed that the gel pad that is fitted between the new windshield and the sensor area behind the rearview mirror looked different. About half of it appeared opaque. The very next day the air conditioning was not working. Assuming it was not related I went to the dealer as the car was in warranty. The dealer told me that whoever changed the windshield installed the gel pad incorrectly and in fact damaged wires leading to the sensors which caused a short and blown fuse. Turns out that fuse also controls the HVAC control on the dash, causing no AC. After calling Safelite and being on hold forever I was told that the warranty people at Safelite would contact the Mt Kisco, NY store and I would receive a call. Never heard a thing. I took the car to my dealer in Danbury, CT and Safelite suggested that the Danbury Safelite store handle the repair. I insisted on an OEM gel pad as the dealer strongly suggested. This combined effort between the dealer (For diagnostic work that Safelite couldn't do) and Safelite cost me $564 and I was told to put the bill into Safelite warranty, which I did. A few days later multiple warning lights came on. A trip back to the dealer showed that the corrective work done by Safelite in fact did more damage to the wires behind the rearview mirror. After many calls and emails Safelite was doing nothing, a lot of lip service and always promises to call back which never materialized. We needed the car and after two months wasted I took it to the dealer for repair which cost me another $1091 for wire repairs and calibration. So here I am in March of 2026, a dozen calls and many emails later, still no response even after calling their national headquarters and being PROMISED that they would contact me, still nothing. I strongly suggest to everyone that you DO NOT USE Safelite. Their work is poor and the warranty is a joke. You would be much better served by using a local independent windshield installer. Oddly enough, Safelite is still the clearing house for your insurance claim with independents. They have their hooks in everything. THEIR SERVICE IS TERRIBLE AND THEIR WARRANTY IS A JOKE!!!!!!! SAVE YOURSELF THE HEADACHE AND GO SOMEWHERE, ANYWHERE, ELSE!!!!

Unfortunately I am unable to give zero stars. This location was rude, unprofessional and, most…read moreimportantly, would not complete the job because they wouldn't recalibrate the system. FYI, recalibration is the crucial process of realigning a vehicle's Advanced Driver Assistance Systems (ADAS)--such as cameras and sensors--to manufacturer specifications after they have been disturbed. This ensures safety features like automatic braking, lane departure warnings, and adaptive cruise control function correctly, typically required after windshield replacements, collisions, or suspension repairs. If not properly recalibrated, features like lane-keeping assist or collision avoidance may fail or act erratically. I had a cracked windshield so contacted my insurance company, State Farm, to find somewhere to fix it. State Farm provided a long list of companies who could fix the problem. I chose Safe Lite based on the fact that they are a name brand and the shop is sort of close to my home. What a horrible mistake. I made the appointment and Safe Lite told me that they could fix the issue. They didn't mention that they would not be able to recalibrate. If they did, I wouldn't have chosen them. They also didn't mention it when I confirmed the appointment OR when I dropped the vehicle off. I have been trying to appeal to my insurance agent and Safe Lite to finish the job so that me, my wife and my two young children could drive safely, especially in the winter months but I am not getting help anywhere. Who in the right mind wouldn't finish the most important step of the windshield replacement process? The car is not safe to drive!

Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

I came in with overspray on my windshield after someone nearby was spraying silicone on their car…read more Tiny droplets drifted onto my glass, and no product I tried would remove it. I expected I'd need a new windshield. At G&R, they easily could have sold me one--but instead, Rosie at the front office said, "No, don't do that. Let's see if we can get it off." They removed it completely. Even better, they cleaned the entire car and didn't charge me for it. Honest, skilled, and genuinely kind people. They do windshield replacement, body work, and clearly much more--but they also do the right thing. I highly recommend G&R.

This review is so overdue. I searched relentlessly for a place that can give me a fair price due to…read moresomeone vindictively scratched my car on all five panels. After shopping around I found this place and met Rosie who is very patient explaining what needs to be done, and the price worked for my budget, and the results were done as explained before. They even washed my car. She and George operate an honest business and no bs. But note, if you plan to pay with the credit card you may need to pay extra, so please be mindful. This has been my go to repair place ever since. Thank you Rosie, George and all their teams, please keep it up!