Staff helpfulness varies, but generally the store stocks a good selection of products for a wide…read morevariety of pets - we have a rabbit. The prices are competitive with Amazon and they are close by enough to be a good alternative. We will support local merchants so that Amazon isn't the only choice.

I bought six fish, specifically asked for all male. Two died a day after the month grace period…read more The other four were all the same except they actually gave me three females and one male. So now I have three pregnant fish with way too many fish eggs in my tank. And i called to ask what to do with ab this because ive never had three pregnant fish at once and i wanted all male to avoid this issue all together. But when I called, the first person i talked to was extremely nice and easy to talk to. The sec person repeatedly cut me off while i was trying to ask questions because god forbid i forgot the actual name of the specific breed of fish and it's just not possible that happened. Well it's possible. It did happen. Im pissed. Dont go here save your money and energy.

I adopted my cat from MEOW Cat Rescue in Kirkland in July 2023, and the experience was amazing. The…read morestaff were kind, knowledgeable, and clearly cared deeply about the animals. It was my first time adopting a cat and they took the time to answer all my (many haha) questions. Tyra is healthy, sweet, and the perfect cat for my lifestyle and schedule. So grateful for the work they do, highly recommend to any first-time cat owners looking to adopt!

I adopted my cats here, the staff were very helpful and the cats were clearly well taken care of…read more Cats have now become settled into home and are very comfortable and happy.

Personally, I have been a volunteer in the cat annex, and I've adopted 1 dog and two cats from SHS…read more Also, I work with TNR groups that work with SHS and sometimes I've had to drop off strays/ferals. In all of my experiences, even the stressful ones, SHS has been a good org to work with. I really appreciate being a part of caring for animals and for this org that cares so much and has really great programs. Lastly, I really appreciate the pet loss and support group I attended when we lost our 15 y/o cocker spaniel (that I adopted from SHS). It really helped us move through our grief and I'm so thankful that SHS facilitated and offered that.

The good: The volunteers in with the animals are so kind here. The building looks nice and they…read morework to be organized by letting you register first come, first serve to see a specific pet, or go walk and look then come ask to meet an animal if you like. Some people manage to get pre-approved for pets but there is no way to do that on the website, which is confusing. The bad: Seattle Humane listed a dog as no special needs. We took time off work, prepared to visit and apply, we were ready. First in line, the volunteer told me before we met the dog she's undergone 3 operations - 2 for cancer- since arriving. Also she had a major bladder operation and requires special food and no treats, recurrence is likely. None of these are deal breakers for potential adopters w a big budget for operations, but why wasn't this in the description. We met the dog and she was cute, but we didn't get a room- we got to go in her little kennel and squat down (avoiding the urine) and try to get to know this dog who is still wearing a big plastic e-collar. Poor pup! Also meeting her first me, then my husband (as volunteers handed out peanut butter on bags as enrichment which she wanted badly) was chaos. I know these places are busy, and smaller animals are in demand, but for the sake of the dog's success in a new home please be more up front about medical problems AND reward our time outside in the cold lined up for opening by giving us a place to visit where we could both meet the dog without her bumping her plastic head protector on us. Last spring my husband was first in line seeing a dog- they sat him in the kennel w a dog who never came out from the divider in back. They interrupted his visit to say "sorry someone was ahead of you, you need to leave". This was another odd case of a successful dog family being treated like we're really not welcome nor do they care if we adopt. Our last dog lived to be almost 18, our last two cats were 18 and 19 when they passed. Our dog and one cat we're both special. Medical needs. I've trained and shown dogs and I volunteered with animal rescues for over 20 years. I've been on multiple boards of directors for shelters. Adopters are potential donors and supporters and I wish Seattle humane took that more seriously. We were very sad that the dog we had hoped to adopt and arrived. Prepared to apply turned out to have medical needs that were never disclosed. That little dog could've been taken home by the wrong family who really doesn't understand the scope of her medical needs because they didn't find out until they got to the counter and already had their heart set on her. That is the wrong journey for the dog and the humans.

Our family adopted through True North Rescue and had a fabulous experience…read more From start to finish its clear the organization is fully dedicated to the highest standard of welfare for the dogs they rescue. Many people and organizations we encountered treat animals, especially dogs, as a transactional commodity they are entitled to buy and "own" at their discretion. Not True North. Their approach includes temperament testing the dogs, assessing what type of family may be the best fit for their needs, a thorough and highly detailed interview and application process for all prospective adopters, multiple meet and greets to ensure ideal placement, and extensive follow up after the dog has been homed. This process ensures that what's good for the family, but ultimately what's best for the dog, is the final outcome. While it is time consuming, and not all families are open to being held to this type of standard, personally we couldn't be happier with the outcome. The end result is a happy, well adjusted dog, expertly incorporated into a family who will work to give them the best life they deserve. Post placement we continue to be impressed with the practically 24 hour on call support and encouragement their officers provide and have on multiple occasions turned to them for guidance on how to ensure a happy and healthy home for our whole pack. The officers and board who run the organization are tireless in their efforts, spending nights and weekends dedicated to the rescue and the dogs they serve. Each team member we met was compassionate, professional, and dedicated advocate for GSDs and their welfare. Anyone considering adopting a GSD or looking for a worthwhile cause to support financially (they survive off donations as a non-profit!) I highly recommend True North!

Thanks for the best rescue I could ever hope for. He's so friendly and a great cuddler. Thanks for…read morethe great work you do.

I was able to add my sweet new family member back in August thanks to Homeward…read more The people are truly all so nice and the facility is extremely clean. They have put a lot of thought into providing the best care for dogs; music in the kennel room, private rooms for dogs that need them, prioritizing special needs dogs getting into foster homes and out of the kennel environment They even go above and beyond by spending time training dogs and puppies in their agility room. Their social media pages follow a few of the same dogs which just shows the dedication the members at Homeward have to maximizing the amount of people to see their adoptable pups. The quality and the passion truly show at Homeward. I am grateful for my dog and the people that took such good care of him at Homeward when he was there.

This is the best place to adopt a dog. The time the staff spends with you is top notch. The quality…read moreof care for the animals and the new parent adopters are amazing. I've been to several shelters in the past year to adopt and it's been up and down. I went here on a Saturday after work and brought home my fur ever baby girl. I'm a proud happy fur mom . This is the happiest day of my life . I cried so many tears of joy when I was able to adopt my new female dog. I named her Sasha. Previously known as Oldsmobile. Sasha is the absolute sweetest girl ever. Sasha is what my heart needed. As a puppy she is very smart. Introducing to crate has been fairly well. Eating wow this girl can eat, run, do sprints around the house, yard and is super excited. I am too lol. Potty training is going very well in the morning she wakes me up with kisses to say she has to go and stands by door we go out. We have a routine. Totally recommend Homeward Per adoption to everyone. You will never be disappointed. The accept donations from you if your pet has passed away, been surrendered or you just want to donate, food, toys, supplies for dogs and cats. Well, I could continue to give praises all day. Gotta go mommy duty is calling.

We adopted Teddy from Korea a few months ago. We renamed him Paddington, aka "Paddy". He is a…read moreDREAM! He is the perfect dog. But most importantly Sian and Sherry have been AMAZING!! They run a very professional rescue and are helping dogs who come from unimaginable conditions find their furever loving homes. The entire adoption process was a breeze because they communicate very clearly from start to finish. They are forever part of Paddy's story and we still stay in touch because they truly care about these dogs. PLEASE ADOPT FROM THEM THEY ARE WONDERFUL!!

Is there a zero?…read more They matched a 2 year old dog from south Korea to an 85 year old lady that spends most of her time between dr appointments and bed. He started biting the first 3 days. Then, the said they would take him back but not the $$$. I get that if its been weeks, but this was 3 days and a bad match. Now we're a year down the road of trying to make it work. Shes in and out of the hospital. I had to take him and Gingers rescue refuses to take him back at all. I have to take him to the humane society where the will surely euthanize him. I would never do this, but i have parkinsons disease and cannot keep up with a poodles needs. Shame on Gingers morals!!! They suck!

Best adoption ever! Very clean facility, superb, friendly staff. Everything was explained with…read morecare for the dog we adopted. Great information packet to take home. These folks care and it shows! I'd give double stars if I could.

My partner and I recently fostered a dog named Max through Regional Animal Services of King County,…read moreand unfortunately our experience ended in a way that has been extremely difficult and upsetting. We first encountered Max months earlier while showing a home to clients. He appeared severely underweight and in poor condition, so we contacted Regional Animal Services to request a wellness check. The owners ultimately surrendered him, and wanting to help, we later signed up to become foster volunteers so we could give him a chance to recover in a safe home. During the week Max lived with us, we experienced him as a very sweet and gentle dog. As he began to settle in, his personality really started to come out. He loved going on walks and would wiggle with excitement when he saw his leash. He also got along well with our resident dog and showed no signs of aggression in our home. When Max developed signs of an ear infection, we contacted the shelter and were asked to bring him in for a veterinary visit. Upon entering the shelter, Max clearly became nervous. And during that visit an incident occurred, and he was placed into quarantine. We were later informed that due to his decline while in quarantine, the decision was made to euthanize him. This outcome has been heartbreaking for us. We stepped forward to foster Max because we believed he deserved a chance to heal and eventually find a loving home. In the short time he was with us, he showed us a kind and affectionate personality that we will never forget. While we respect that shelters must sometimes make difficult decisions, the way this situation unfolded has left us feeling deeply saddened and frustrated. We wish there had been more communication and consideration of the dog we experienced in our home before things escalated to this outcome. Because of how this experience was handled, we have made the difficult decision that we will no longer volunteer or foster through this organization. Max deserved compassion, patience, and careful evaluation. We will always remember the sweet dog who came into our home and quickly became part of our daily lives. He deserved the opportunity to continue healing and experiencing the love he had just begun to find. See more of Max here:

Our family has been looking for a new cat for months, so we jumped at the chance to visit this…read moreplace. It was fun, and affordable to relax with cats. The moment we arrived, we fell in love with Peaches, but it was the adoption process that really exceeded our expectations. Here is why this place is special: Responsiveness: The staff is quick and communicative. Education: They are thoughtful and insightful. They sent us articles that genuinely enlightened us on how to improve our cat's health and environment. Staff Shout-out: I want to specifically acknowledge Abbie and Meadow. They were so welcoming and informative! Abbie ran our interview, and I have never seen such passion for feline care. She gave us a lot of grace and helpful advice without being judgmental. Even if you don't adopt, try to connect with Abbie--she is a wealth of knowledge and her passion is infectious! We will be back! And we LOVE LOVE LOVE our new addition to the family, PEACHES!

The cutest place to play with cats. My kids love this place. Make a reservation because they…read moresometimes book up. Your hour to play with cats comes with free drinks and they limit each session to 10 ppl so it never feels crowded. The cats are adorable and obviously well cared for. There's info on adoption and the shop is stocked with all the cute things you need to care for a cat. The cat play area does have that distinct smell that all animal places have - not a bad smell but definitely like a urine + cleaner smell that's not my favorite. All the boarding places I use to take my dog to smell like that too so must be the cleaner they use? The employees are always welcoming and friendly, and there's never any pressure to adopt - except from my kids! One day...

I was going to a period of homelessness and G.G., my dog became aggressive and trying to protect…read moreme, she started nipping and biting people to be protective of me. So in me doing the right thing I called animal control to surrender my animal. Who that way they wouldn't kill my dog and I wouldn't get criminal charges. I was there to believe that I would get my dog back along with behavioral training as long as I was committed to my dog which I had rescued my dog from a horrible situation and I loved her. 2 minute 2 months later when I got rehoused and went to claim my dog they told me she had been adopted out. I was cool with that at least she was in a good home. Then she showed up on animals website again so I went to inquire about getting my dog back. They would not give me my dog man. After they let me to believe that I'd be able to do so. They are horrible horrible horrible people for doing this. Looking out for the save to you all I did the right thing in this situation delivery to believe like getting my dog back and they wouldn't give her back. Horrible horrible horrible horrible people for lying and doing such actions. DO NOT USE THIS BUSINESS THEY ARE HORRIBLE PEOPLE AND THEY ARE HORRIBLE COMMUNICATORS WITH THEIR CLIENTS!!!!

I have donated consistently to cat groups in the past ten years (Spay and Neuter, MEOW, Cat Alley,…read moreHumane Society, King County Animal Shelter, etc.). When I could no longer care for my cat, surprisingly, it was SAS that came through and helped me. I had been told on forums that a group like SAS would in all likelihood euthanize my cat. My memory of SAS from ten years ago was a section devoted to cats in small cages down the hall from a room where dogs were howling as if all Hell had broken out. I was distressed that the cats, all of whom were quietly sitting in their small cages, would have to endure dog mayhem at its most repellent. But a week ago, I visited SAS and surrendered my beloved cat. The room had changed: it was soundproofed, so that cats--still in small cages, could at least not be subject to the internal dog howling. The volunteers were all pleasant and empathetic. I stayed for an hour, enough time to say good-bye to my cat. They have a foster program for cats that have been surrendered. It is not exactly clear, from the website, how they operate, though. Are most of the cats surrenders or feral, for instance? What is the chance of a cat being euthanized because of age, behavior issues, or chronic health problems? I know the Humane Society has much nicer "digs" for their cats, which is why I hoped against all hope that I could surrender him there, which is where I adopted him as a kitten 8-9 years ago. They never got back to me. I can, in good conscience, sing the praises of SAS. They came through for both me and my cat when least expected ("kitty season"). He has a chance for a new and better life. For that, I am eternally grateful. Unlike other non-profits, of course, they do receive government funding. It does seem odd, though, that people who donate to the non-profits often are ignored by the very same non-profits in time of need.