Awesome . These guys care about animals…read more It has been my experience that many vet clinics perform unnecessary procedures for the almighty dollar. This is not a wallet chopping type of place. They actually care. Shelly might be the nicest person, kind and gentle

Be cautious when taking your pet here. They lack the necessary training and equipment to handle…read morecertain cases. My dog had been sick and dehydrated, and they administered fluids to her. Unfortunately, she passed away. I spoke with her primary vet about this, and he was confident that the fluids were given too quickly, which contributed to her death. The staff appeared friendly and accommodating, but it's important to be mindful and aware of the facility's & staffs capabilities when using them.

I highly recommend Dr. Friemel and Swann Animal Clinic on 45th!…read more My fifteen-year old Chihuahua, Poncho, had taken a turn for the worse, and I had to make the difficult decision to put him to sleep. Dr. Friemel and her staff were incredibly kind, accommodating, and took over an hour to answer all of my questions and to talk about the different options. I normally see a different veterinarian office, which is also good, but they were closed and recommended Swann Animal Clinic. The exceptional care, compassion, and sensitivity that Dr. Friemel and the Swann staff demonstrated today has certainly convinced me to take my current pet and any future pets to her from now on. While I have interacted with many good veterinarian here and in the DFW area where I am originally from, I can safely say that Dr. Friemel has been the best. Thank you, Dr. Friemel, for making such a difficult time a less painful and for your compassionate care.

First they over vaccinated my dog because the scale was broken but gave my dog shots anyway…read more Just wanted to jan my dog No check up , no looking at teeth , noistening to his heart Ears, he is 11 I think that should be included in the office visit paid for They called to apologize and help in anyway at that point a few months back I lost my job and can't afford the visit at the moment and my dog now has a tooth infection and won't eat and sick from infection , the place won't even give his meds for infection or pain , because now they say he hasn't been seen by an actual vet in a year, well he should have I took him to see a vet at Swann so now my dog get to die slow in pain because their lack of paid service

While traveling across the state of Texas is my French bulldog develop some sort of itch or rash,…read morebumps popping up and they were infected. It seemed. I was passing through Amarillo and called this pet hospital and they accommodated me, made time for me and the dog to come in right away. The doctor examined him. They were all very kind and patient. They were affordable as well.

My standard poodle was fifteen years old. She had bulging discs and needed help standing up. She…read moreprobably had cancer too. So we had to put her to sleep. I.ve had several dogs & we've had to do the same. Dr. Pearson and staff were EXCELLENT! Never have I had any vet handle the situation as well as he did. Such a sad day... Dr. Pearson handled the situation so well. He walked us through everything to expect. It was so comforting. Then we were allowed to say goodbye as long as we needed. And the next day they sent flowers and a sympathy card. We just want to thank them from the bottom of our hearts for making a very sad day go so smoothly,

Friendly first and foremost !! Professional and supercool…read moreand sweet people for my first visit when I needed them after transplanting from another city!! My pup was very happy for the first time and look forward to visiting them when needed ! I feel we can trust them which is hard to do when it comes to my babies !! Thanks guys you all rock !!

Four years ago, our baby went in for an echogram we thought with her veterinarian, Dr. Kinser…read more Unknown to us Hodges was in charge of this. We were told as the hours ticked by that they had equipment malfunction. Finally in the early afternoon (she was brought in at 8am) they released her. We took her home and immediately brought her back where this man (Hodges) then came in and arrogantly said we'd have to pick her up at 5pm when they closed for the weekend and take her to the animal ER to be on oxygen. What!! I had pictures from the morning pre-treatment and she was fine. We'd never met Hodges and he accused me of lying. In shock we drove home where Hodges phoned and said "she's dying, she's dead." Our beloved little girl was handed to us at the back door in a body bag. Not ONE word of anything from Hodges or Kinser. We were and still are heartbroken. I posted on NextDoor, a city-wide media, and received pages and pages worth of testimonies from people on this man and his cruelty going back to the 1980's. Then I get a flyer in the mail trying to drum up business....are you kidding me. The cruelty continues.

Frankly, they are the best vet I have ever been to. Sadly we have moved away. When we first got…read moreto Amarillo from Colorado we found a dog roaming around our neighborhood, we took him in to see if he was chipped. He wasn't.... beautiful young Great Dane, anyway they looked him over and he was in great shape and we found him a good home. They did'nt charge me a dime. Turns out Amarillo has a problem with spaying and neutering its pets. I would see a lot of abandoned dogs and stray cats all of the time. Sad. If you get to the Vet early you can get right in, but there usually is a line. You get the feeling the staff is underpaid and overworked but it is a kind of God's work. I wish them the best and hopefully, they will be around for many years to come. They truly give hope to the animals in the area. By the way, thanks for the free cat Bix, we renamed him Milo. He has now lived in Amarillo,TX, San Fransico, CA and now resides in Loveland, Colorado. Great cat with a second chance.

This Veterinary Clinic is no longer Hope Road. The Faulkner's have retired and Dr McKnight is no…read morelonger there either.When Cadillac vet took over I called and asked if they could send my records to another vet and they never called back. That was all I needed to know.

This might be a bit long, but it's important to me. I…read morecurrently live in California (yes... I know), but I spent 25 years in Amarillo, where my longtime veterinarian was Dr. David Faulkner. Anyone who knows him understands he's a tough act to follow. Since his retirement, I was referred to Dr. Ryan McKnight at Canyon Road Animal Hospital. Veterinary care in California has become incredibly expensive, especially when anesthesia is involved. For my older dog, Dexter, who needed a dental cleaning and a molar extraction, the estimate in California was around $3,500. Even factoring in travel and a couple of nights in a hotel, coming back to Amarillo was still about one-third of the cost. I want to take a moment to acknowledge something important. I can be very intense when it comes to my pets--they mean everything to me--and I know that sometimes I let my emotions get the best of me. During the process, there were a few moments where I became upset on the phone. Looking back, I believe those situations were simply miscommunications. I was expecting one thing, and when I heard something different, I reacted before fully understanding the situation. Later, I realized that nothing had actually changed--it was just a matter of incomplete information. To anyone on the staff who had to take those calls, I sincerely apologize. I truly regret those moments and appreciate your patience more than I expressed at the time. Most importantly, Dexter received excellent care. The staff was kind, efficient, and professional, and Dr. McKnight was not only highly skilled but also genuinely compassionate. It means a great deal to me to know my dog was in such good hands. I can wholeheartedly recommend Dr. McKnight to anyone looking for an experienced, patient, and caring veterinarian. Thank you again to everyone at Canyon Road Animal Hospital, and please accept my sincere apologies for any frustration I caused along the way. Melanie

ZERO STARS. I do not recomend. Save your time and go somewhere else. Mrs. McKnight made it very…read moreclear to me that this clinic runs on quantity. They do not care about quality. I usually see Swann Animal Clinic, but since my new puppy was first seen by Dr. McKnight, I thought I might try him. If I like it, I might bring my other two doodles as well. It was the worst decision I ever made. The customer service is absolutely terrible, and the inside of this building looks disgusting--it stinks. Just being in there gave me anxiety, especially with my puppy. Not only is the service poor and the environment unappealing, but that's not even the worst part! When you have an appointment, you can't expect to be seen on time. I don't understand why they bother scheduling appointments when you end up waiting for hours. Dr. McKnight never even examined my puppy, so I can't comment on his skills, but the clinical staff is lacking. Mrs. McKnight, the supposed manager, isn't managing at all. If this clinic were properly managed, people wouldn't have to wait almost an hour past their appointment times. I'd much rather pay more at Swann Animal Clinic, where I can walk into a clean environment, be seen on time, and encounter friendly staff. I will never step foot in this place again and do not recommend going here.

Vets and techs are always kind, caring and knowledgeable. Great place for your critters.read more

They truly care about you and your furbaby. Dr Barber is the best vet I have ever had. She always…read moreknow what is best for your baby. Thank you for caring about all my furbabies

I move to texas 2 years ago and i was looking for a veterinarian and i found this one and let me…read moretell you something i will give them 5 stars. Staff is always nice friendly and the doctors always explain you everything so good i just love them and their prices are very fair. Thank you for everything

We went to High Plains Veterinary Clinic due to my puppy not eating we felt like something was…read morewrong she has been like this for about 3 days, walking, interacting, and overall moving. They did a parvo test, came back positive so they gave her an "antibiotic." When we got her back she had a huge lump by her neck backside, they said it was normal. When we got her back she seemed a little off we thought it was the "antibiotic". 2 hours go by and she was significantly worse, still not eating, not responsive, can't even stand, locked jaw and her eyes started rolling back. We called to see what they can do about this they said they really can't do anything about it except for offering to euthanize her. They were in-comprehensive, money hungry,and only wanting to create opportunity for them to make money. We asked for advice and got nothing. We paid 300$ for medicine she can't even take and the other option was 700$ for a night at the vet and they check on them every 2 hours. My puppy is still sick and unresponsive we are doing our best to keep our Rosie alive these people have no intention to help,all they want is money. Would give negative stars if I could.

Words cannot describe how wonderful this place is. We took our senior dog here and we had to have…read moresome tests ran. Come to find out she had cancer and we chose to do the kind and loving thing to let her cross over the rainbow bridge. They were kind, thoughtful, considerate, helpful. I can't even describe how at peace they made us feel as our baby crossed her over. Thank you to your entire staff for being there for us.

5 stars because I can't rate any higher! Dr. Friemel and her staff are the MOST COMPASSIONATE AND…read moreHONEST vet team I have ever seen!!! I am so very grateful for her and her staff for being honest and assisting me in the hardest decision I have ever made! I couldn't even say enough kind things about them! They mercifully assisted the bestest boy to a compassionate end to his life as he was suffering so much! I will forever be grateful to them!!! I highly recommend them as your vet team! God gave them a lot of jewels in their crowns that day!!! Thank you from the bottom of my broken heart!!! And thank you for letting me be there with my baby!!! He really was the bestest boy!!!

Vet on-call not trained to care for any pets other than dogs and cats. Couldn't get anyone to care…read morefor my Amazon Parrot and they said they were not allowed to contact my vet in case of emergency. According to other reviews they don't do a very good on cats or dogs. DON'T BOTHER.

I was passing through Amarillo when my dog became very ill on Labor Day. Small Animal Emergency…read moreClinic was the only one open, and despite a long wait the staff was friendly and caring. They performed emergency surgery that likely saved my dog's life, and I'm so grateful for them.