It appears my original review on Google was removed, so I'm sharing my experience again to ensure…read moreothers are fully informed about how situations like this are handled. Thank you for your response. I understand your policy and acknowledge that we arrived later than intended. However, the issue is not just timing... it is how your business handled the situation. When I called, the interaction was rude, dismissive, and ended with your staff hanging up while we were still trying to communicate, only minutes away. That is unprofessional and unacceptable. There was no effort to show basic courtesy, offer alternatives, or handle the situation respectfully... only a refusal and loss of payment. Policies do not justify poor customer service. If this is how customers are treated, it will impact your reputation over time. People pay attention to how they're treated, and they share those experiences. I stand by my experience and believe others deserve to be aware before booking.

The staff is amazing, patient and kind with the little ones. It was a real treat to go riding…read moreknowing the staff was knowledgeable and supportive of new riders. Will definitely be coming back!

I love riding here because my trainer helps me do my job. I moved to so many things quickly. I'm a…read morefast learner

First time coming here & I had never even heard of it until we came for a birthday party. Such a…read morecool place to take your kids for all kinds of camps. They also do family camps & theres soooo much to do.

Businesses like Flat Tide make me proud to be an Oklahoman. How many times have you heard, "there's…read morenothing to do here," from visitors? Now we locals can tell them, you must be thinking of Kansas. We've got Flat Tide! Flat Tide brings their truck of stand up paddle boards (SUP) to Lake Overholser every morning. They provide very cool classes on Intro SUP, Eco Tours, Yoga, and SUP boot camp. I bet you didn't know that Overholser has a network of streams to the north of the lake. There is so much cool stuff to see. It's very cool to go bird watching on a paddle board. The SUP boards are very easy to maneuver. You don't have to get into the water unless you want to. And you may want to! I stuck my legs off the board and splashed myself because it was getting hot doing a work out on the board. Melissa, owner of the Shape Project, taught the boot camp work it class. It was definitely a challenge. Just a warning to those who get motion sickness, you may want to be careful. I was a little dizzy by the time we started doing squats on the boards. You can rent the boards for $15/hour or participate in a class. Families can share boards, which I thought was awesome. You can get a large board and put you and a younger child on the board with you. Or a dog! I think I might bring my dog next time and see how he likes it. Flat Tide also provides life vests that come in fanny packs. (You pull the cord to inflate the vest in an emergency)

Flat Tide Rocks! I came to Flat Tide, having paddleboarded…read morebefore. I was expecting a normal, "Here you go come back in an hour", type of mood from the owners, Jason and Paige. Instead not only did they introduce me to everyone who worked there, they offered tips, instruction and even took me on a tour in the lake. Everyone there was extremely welcoming and friendly. Eric was another great guy who worked their and even gave me tips on how to improve my efficiency and speed when on the board. Not only are they great owners, but they are all genuine friends. If you have not paddle boarded before or just want to have a great time, I highly recommend FLAT TIDE! Also the SUP Yoga class taught by Kerry was FANTASTIC! We were all getting limber, hanging out and goofing off! I thoroughly enjoyed my time hanging out with this incredible group!

Having done multiple week long camps at iCode I can say that this place is fantastic. The kids love…read moreit!! The staff is so knowledgeable and great with kids. And beyond being fun they learn so much! Can't wait to do more in the future.

BUYER BEWARE! Highly deceptive business practices from this place and bait and switch on what the…read morecamps actually offer. Charged me for dropping my kids off LITERALLY two minutes early without informing me. Could have easily let me know when I walked my kids in that I would be charged and I would have kept them in the car...but no, nothing! Just charged my card without any sort of notice days later. Tried to talk to them about how highly unethical this practice is, but this was worse than reasoning with a wall. This on top of the fact that my kids spent their week of camp basically playing Roblox and watching Youtube videos (when they were supposed to be learning to code) for what was a pretty expensive camp was the final straw as I don't typically write reviews, especially 1 star ones. Save your money and send your kids elsewhere!

This place is doing everything right. I came for a place to work a little bit while my 3 year old…read moregot his wiggles out and left being a forever customer. I feel the owner really took the customer into consideration in the planning and layout of the space. Everything was immaculate in terms of cleaninless. She would often come around and ask how we were doing and if there was anything she could help with. The equipment was super fun for my kiddo. My favorite thing was the upper level of the cafe where it overlooks the entire space so I felt like I could really watch my kiddo without having to be in his face at all times. I will definitely be coming again. Such a great space.

Great program, very polite, very knowledgeable, excellent service. They really take the animals to…read moreheart.

Aqua-Tots is a great place for families! Kids love the instructors who have so much fun with them…read morein the water and get better at swimming!

We absolutely love Aqua-Tots Swim Schools! My son has the best time every single lesson and…read moregenuinely looks forward to going to swim. The environment is fun, safe, and so welcoming, which has made a huge difference for his confidence in the water. His instructor, Mark Anthony, is truly amazing. He is incredibly patient, caring, and supportive, while still keeping lessons fun and engaging. Mark Anthony knows exactly how to encourage my son, meet him where he is, and help him grow at his own pace. We couldn't ask for a better teacher. Highly recommend Aqua-Tots to any parent looking for quality swim instruction with instructors who truly care about the kids! ‍