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    Cache Road Credit Auto

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

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    8 years ago

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    Car-Mart of Lawton

    Car-Mart of Lawton

    (8 reviews)

    Bad Review of Car Mart of Lawton, OK…read more My niece visited Car Mart of Lawton and had one of the most disappointing experiences imaginable. Upon arriving, she was greeted by a salesman who seemed more interested in his personal comfort than the customers. Think she mentioned his name being Leonard or Lonnie. My niece told me, throughout their conversation, he had a strong odor of marijuana, which made the atmosphere quite uncomfortable. The selection of cars was underwhelming, and many vehicles appeared to be in poor condition. When she asked about the history of a particular car, the salesman was evasive and seemed to be stalling rather than providing clear information. It felt like he was more focused on making a quick sale rather than ensuring customer satisfaction. To top it off, the prices were inflated compared to similar models she found at other dealerships. She left feeling very uneasy about their practices and unwilling to recommend this place to anyone. Save your time and look elsewhere for more professional service and a better selection.

    This is the worst place to buy a vehicle. First off they are to high with their interest rates, and…read morethe staff is always rude. Lonnie cant be trusted and all he is wanting to do is sell you a car and not have a care in the world what condition it is in. David, he doesn't know anything about vehicles, and cant even help you when it breaks down or even have shops relay to him properly, he even tried to pull the wool over your eyes as he tries to explain the problem, but it is related to something else. My vehicle has been in the shop for now over 8 times for the same issue and all they want to do is still take your payment, no matter if you can drive or not. ZERO STARS

    Milo Gordon GMC, Buick and Cadillac - Milo Gordon AutoMall

    Milo Gordon GMC, Buick and Cadillac

    (11 reviews)

    For starters. The people at their service department are by far the worst team I've ever dealt…read morewith. My vehicle was diagnosed by their "technician" with a problem in the fuel system. When trying to fill up it would only allow the pump to put in $5 or less. I was informed that the gas tank and some kind of filter needed to be replaced. The part (Tank) needed was not available and that it would take at least one day for it to come and that they would have the vehicle ready for pick up in 2 days. At this time I told the gentleman to go ahead and order the part, The part arrived 3-4 days later. I called and was told that there were delays with the delivery ( really?) and that the vehicle would be ready late that afternoon. At about 45 minutes before closing I called but was asked to leave a message and that they would call me. Guess what? exactly, no call and no updates. Next day, called again and I was given the same story about leaving a message. I waited and since their personnel didn't call me I decided to go by the dealership and check in person. Well, the gentleman told me that they were working on the vehicle and that it would be ready before closing. I'm not sure about it being ready but I was able to pick up my vehicle that day. Left the dealership and went straight to the gas station. To my surprise the problem was alive. Returned to the dealership, was told that the qualified, certified and verified 'technician" was not available and that first thing next morning they would check the vehicle again. To make sure things didn't go south I was there before opening. Here is where I started to doubt their skills. The technician said the the problem still exist, Duh! I asked if anyone checked or even tested to see if the problem has been fixed before the vehicle was returned to me? they all looked at each other and I swear it was as if a remake of an episode of the three stooges was being taped. Well now I was told that even when the tank and carbon "filter" or whatever else it was replaced that this problem may occur. How can this happen with so many expensive parts being replaced after your accurate diagnostic? Sir, we are going to check and without a doubt the vehicle will be ready this afternoon. Oh this is awesome! now I have their word and nothing can go wrong because they have given me their word. That afternoon, I went to the service department to pick up my vehicle and not only it wasn't ready but it was parked outside with a flat tire, subway sandwiches wrappers on the console and bird "poop" all over it. Once again there was no explanation as to how any of this happened. The Certified, Qualified and Verified 'technician' said he didn't move the vehicle and I guess he didn't noticed it was missing? by Now, now we were into the holidays and it took a few more days to hear back or get a call back. I was told that they found the problem, Alleluia! it turned out it was the least expensive and easiest to replace part. So in short, my vehicle was diagnosed with cancer, Treated for Leukemia as if terminal but it was only a common cold. Good to know I had all those expensive parts replaced by a Trustworthy, Certified Qualified, Verified and well supervised team! !

    If i could give minus stars I would. call early today for a recall was told…read morethey would get back to me at their convenience, I wish I would have said that last year when i paid cash for my truck.

    Cache Road Credit Auto - usedcardealers - Updated May 2026

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