I went there after 20 years seeing another dentist that retired. I had a deep cleaning done, which…read moretook two appointments. That way you get charged double. One tooth had the gum damaged as a result of that cleaning. I went back to have surgery on the gum. It has not healed properly and has a gap and bleeds. The hygienist named Shelly, she is the fat one, said that I needed the area sealed. She claimed that she could not do it on that day and to call and ask for her to sneak me in for an appointment. I called as instructed and never got a return call. I am now seeing another dentist to repair their mess.

New to Ocala but know good dental care when I see it. This office fails miserably. Desk personnel…read morecouldn't find our active insurance even though we presented our cards to them. Lost 40 minutes trying to clarify our insurance coverage. Pages of paperwork including financial obligations, unnecessary request for personal information (SSN). Before anything happens, tech informs me full x-rays, periodontal exam by a (tech) before a simple dental cleaning. Never inquired that I pre medicated before the appointment. Money before care. No thanks!

Great work on my crowns. They are perfect. Dr DeLucia does Top Quality Work. Also would like to…read moreacknowledge Ary was helpful In X-rays

Do yourself a big favor and don't bother with this Dentist. Without going into a long list of…read moredetails from wait times to painful dentistry, there are far better Dentists in and around the south east area of Ocala.

Bait and Switch is the name of their game I had two…read moreimplants done. I was told when it was ready I would pay 50% then the rest in 4-6 weeks when the final was ready. The day before my appointment then reminded me FULL payment would be required $6700, really!! Then after I waited to have all the funds, I paid the full amount upfront, even though my insurance confirmed payment of $2250. They submitted it to my insurance, to be paid to them!! How could they make such a mistake. They always get everyone's money up front. Now 5 months later I still have not reimbursed by my insurance company, STICKNEY office staff says they have requested my refund but now blame the mail inefficiency for my refund not being delivered yet. I will not be returning. SAD to be so dishonest. Truly a BAIT and SWITCH. I plan to file a formal complaint with the state of Florida.

Ive had good results with Stickney Dental. I have nothing negative to say about my experience. I…read morehad a cavity under an old filling, Dr. Stinkney removed the old filling and cleaned the area and refilled the tooth with a color matching filling. There was minimal pain . My hygienist for the last three or more years Megan has been very professional and has given good advice on how to take better care of my teeth. My cleanings have been very easy and minimum uncomfortableness. I do miss the free mouthwash, Toothpaste and Mini floss, I would give them five stars, but like others have mentioned the prices are a bit high.

These folks are superb. My first visit and I was very pleased. I had a deep cleaning today with…read moreTami and her 23 years of experience really shows. I had very little discomfort. I learned more in my two hours with Tami than I have in many decades of visits to other dentists around the country. I recommend the front desk staff and the dental hygienists, but I'll come back to review the dentist later. He has to fill a cavity later. Update: I've now been there three times. Always excellent service. Very prompt and friendly. Dr. Ortiz is great!!

Hello everyone, I wanted to tell you about my experience with Christie Dental. I went to their…read moreSouthwest office location and was impressed with the Customer Care provided by DDS Ortiz and his wonderful staff. Both in person and over the phone, their team is professional and caring. I had a problem with a tooth that two other offices stated there was no problem. However, the pain persisted and became excruciating. My procedure was an extraction, painless, well -performed, and once the tooth was removed, there was no more pain. I was also pleasantly surprised with the aftercare. I had no pain. I can't thank Christie Dental enough and highly recommend them to you and your family for all of your dental needs.

It has been since the pandemic that I have ventured out to visit the dentist. Not that I have…read moremissed the experience, nor have I been "chomping at the bit" to go back. From the initial call to the appointment, the staff here made it a very easy and smooth process. The facilities are spacious and modern. The aesthetics from the lobby to the rooms lend an air of spa-like relaxation. The people are where this practice truly shines. They made me feel comfortable and at ease. They seem to know that going to the dentist is not at the top of my list of favorite places, but their friendliness and professionalism put you at ease right away. Even in dealing with my insurance, they filed the paperwork for me. If you have any qualms about going to the dentist, this should be your first stop.

Very good people from the front desk, aid, to the dental team. Explains everything, take their…read moretime, and do not push more treatments on you to make more money. This is a fabulous place. Love it!

Been to a lot of dentists in 70 years and this is the best dentist by far I could not find anything…read moreto complain about and I am hard to please

I made two appointments one for myself & the other for my partner. - both new patients under the…read moresame insurance company with the same coverage. Spoke with Jennifer regarding both my partner and i's insurance on more then one occasion. my partner had gotten x-rays from a previous dentist in July 2024, we were told by Jennifer he just needed to bring in his previous x-rays or he would be charged for new ones taken by this dentist (on special for $99) but NO OTHER CHARGES, the ultimate choice was his; either bring the x-rays or pay for new ones. My appointment went fine, got my x-rays, checked out and all that good stuff came back for a consultation for Invisalign, not so much: insurance stopped coverage on invisalign if you are over 19, the suggestion that was made to me besides a payment plan which is hard to get approved for - doctor suggested veneers as a ''cheaper'' alternative. i also waited over an hour in the lobby for a 10 minute consultation. i'm not sure how $5,000-$6,000 for vaneers is cheaper then the $5,400 for invisalign, but ok! He comes in today (03/13/2026) and it was a MASSIVE clusterfuck. The front desk was unprofessional for starters. Then he finds out that he is being charged $100 regardless of him having the x-rays right in his hand. No one seemed to know what was going on. Eventually, i step in over the phone explaining my conversations with Jennifer (he had already explained this to them.) and they tell me that his x-rays are too old and they need to take new ones and because it was a paper copy they could not see the apex of his teeth. We were never informed that there were ''requirements'' to him bringing in his x-rays. Jennifer told us that insurance covers x-rays are covered every five years and we have someone else saying every 3. Not sure of her name, but she stated they would not charge him and do the x-rays anyways (obviously due to both of us being frustrated and telling them what we were told and simply just needing to be able to create a care plan for him). He goes into the back and waits 15 minutes for a doctor to just simply come look at him and tell him a few things with no understandable explanation as to why these things need to be done. he was supposed to get a cleaning, did not happen. he was supposed to get x-rays, did not happen. but he did get a referral to get his teeth pulled! () when he confronted the issue of being told he was going to get x-rays and a cleaning he was told the people to do the cleanings were not there and that the referral he got would do the x-rays instead. Needless to say, left an extremely sour taste in both of our mouths and we will not coming back. He was also told by one of the receptionist that he ''could pay or....'' indicating he needed to leave. This entire process took over an hour of his day for him to get none of what he needed. We also filled out new patient paperwork the night before from what they have linked on their website and when he arrived they said they had none of his information and had him refill out the forms.

Type of care horrible. care quality horrible the dentist doesn't spend any time with you office…read moreexperience they need to go take classes to be a receptionist. They need more people that know what they're doing. not organized I think they have trainees To take over when he leaves they don't know what they're doing. I knew in the beginning I should've not stayed there.

I went there with some interpretation given the reviews, but they were the only oral surgeon…read morelocally that my insurance covered. I had an extraction of an old crown with root canal that had gotten infected. For me everything went fine. In and out. The staff was very courteous to me. I have no complaints.

I was devastated when I was told that they no longer accept Delta Dental. Everyone was wonderful…read moreand Dr Bonesteel was the best. I still can not find a dental office that can compare. I truly wish I could get back there.

Dental Hygienist performed a standard routine cleaning and floride treatment and bill my insurance…read morecompany for a deep cleaning, charged me an additional $69. Doc is a good guy don't understand why he allows this to go on in his office.