I dealt with Jason Greis when I was looking for a new Franck Muller watch…read more He was so helpful and efficient and I ended up with exactly the watch I wanted at a great price. Customer service was second to none. I was cautious sending thousands of dollars without being there, but my watch was sent immediately and he even included some delicious chocolates.

Walked into Kevin's jewelry in Farmington for the first time. We were immediately greeted and…read moretreated like family. They are more than accommodating, no worries about high pressured sales. We are extremely happy with the beautiful jewelry we purchased and their prices are definitely reasonable. We strongly recommend that you check them out. We will definitely be back.

I've never wanted to give a 6 star review before. But the Diamond Vault of Troy deserves it…read more They offer customer service like no other retail establishment I have ever experienced. Here's what happened, in a nut shell: my son found a jar filled with old costume jewelry when we were renovating our cottage. He had been begging me to take him to a store that buys gold to see if he could get some money for it, but I knew it was all crappy costume jewelry. Finally, I agreed and added a couple of very small pieces of my old gold jewelry so he would get some money for something. My son found The Diamond Vault via Google. I'd never heard of it. Well, we went in and they treat us like royalty. (ugh, I wished I'd dressed nicer!) The friendly woman (Laura?) took her time going through each piece, explaining the machine, etc...and concluded with less than 1 g of gold. She took her note and the little pieces... and Mr. Timothy Mayer came back in with a little stack of bills. He praised my son for his instincts and gave him cash including valuable $2 bills to keep as an investment. He also gave him a wonderful lecture on investing (as well as giving to others, eg. donating his costume jewelry to a charitable thrift shop) and showed him around, including silver & gold coins and rare $500 and $1000 bills... It was riveting and my son soaked it all in. (I think he's going to start collecting coins and investing in metals!) The staff at The Diamond Vault of Troy has at least 2 more lifelong customers and advocates! They are nothing short of remarkable.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

Normans is a phenomenonal & outstanding store for purchases. Their customer service is impeccable…read more They're mindful of one's financial status as well & considerate if you should run into a financial dilemma & will work with you. From my 1st purchase 6 year until now, I keep returning. I've recommended others and they have been just as satisfied or more.

Nice lowkey spot! Good selections on gold necklace. Got me a good deal on necklace & matching…read morecharm! Check them out

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

I've been going to the Greenfield Plaza for years. Every since I discovered I could trade in old,…read morebroken jewelry toward something new, I've been hooked. The Greenfield Plaza houses a little bit of everything. Beauty salons, jewelry stores, barber shops, nail salons, boutiques and even cafes. I frequently visit the third floor, which is were most of the jewelry stores are located. But I have been known to take a tour every now and again to see what new stores have popped up. The plaza is most crowded, of course, on the weekend. Not to the point were it's difficult to receive service but more so finding a close parking spot. While I do visit the other shops I highly recommend you visit the jewelry stores if you have the opportunity. Because most of them are on the same floor the competition makes for some great deals!

Management apparently doesn't invest in the building repairs or structure. They do have a great…read morenumber of independent shops including personal trainers, zumba, hair salons, jewelry, clothing and anything else you can think of. However just be for warned that the air may or may not work in some parts of the building. I went to shop at a boutique & liked to have died in the basement (shops are in the basement too) without any air. The plaza does have a daycare for parents to drop off their kids while they shop. It's roughly $5/hr & is another independent shop (pretty smart). Overall the place needs work, but has some good businesses located in it which is why I would go 2 stars. (I rate businesses separately as I visit them).

Great staff at Novi , very helpful and super friendly . They have a huge bridal collectionread more

My husband(!!) and I got my engagement ring here and while I wasn't present to shop for it, he said…read morethe woman working with him was extremely patient and helpful, showing him 25+ designs before he settled on the one that he ended up buying. I absolutely adored my ring and thought it looked beautiful. ...but it was way too big (not at all Tapper's fault, I thought I was a different size than I am). We took it back today to get resized and the woman was great with measuring my finger to get an accurate ring size. While there, she asked if we wanted the lifetime protection which we opted for. It includes damage, shipping, resizing, etc and because we bought it, our resizing was included. The store is beautiful, clean, and there are lots of goodies everywhere to enjoy while you shop. I also had to use the restroom while there and it smelled bizarrely good and was impeccably clean. Very conveniently located as well, right near eight mile in Novi. This is the second piece of jewelry my husband has bought for me from Tapper's and I'm very impressed!

Photos don't do justice!…read more I disliked my old oval style ring so much. I knew I was a marquise, emerald or assher cut type chick. So I worked with an amazing jeweler named Nick and his team at Infinity Jewelers USA. I looked at a lot of places however, I was happy with the service and how they treated me when I walked in the door. Nick was so patient with me as well because I kept debating between emerald and marquise as it was time to pick the final center stone setting. I came with an idea and less than a week later I had this beautifully customized ring. Usually I go for moissanite as I am not a diamond girl. This time I went with lab diamond because in the cut it just looks better. I totally recommend this company for all your jewelry needs. So if you're looking, contact them.

Went in for appraisals, wasn't sure if I would need to make an appointment or not. They fit me…read moreright in and completed two appraisals within 24 hours. Very reasonable prices compared to others nearby who offer the service. Nice people, comfortable and secure environment.

All the shiny things are here and I'm a girl who loves shiny things!…read more The prices are reasonable for a lot of their items. There's everything you'd like from electronics to jewelry. You can't go wrong. Put on your bargaining hat and get ready for the fun. I have to say that some of the prices are surprisingly reasonable. You just have to come with an open mind and be ready to walk away should you need to, but there's something for all budgets. There's no shortage of staff waiting to assist you and ensure that you get just the thing you are looking for. They are more than ready to do business with you, so treat yourself and stop by.

This is a great store to buy your jewelry! The staff is friendly and attentive. I'm always treated…read moreat the door! The watches and chains are high quality. I had my wife's engagement ring and band made at this location and both turned out great, we will be back

This is where all the celebrities in the area come to buy their jewelry…read more Many years ago I was told about this place where they can add diamonds in the watch bezel. They use a unique technique where they air press the diamonds to hold their place. They do not use the clamp technique. Something to think about if you are going to invest in setting diamonds. This time around I came in to see what they have. First, you see all the pictures of the celebrities that hey have business with. Truly iconic to see. As for the pricing. Do not get scared by the price tag... it's all open to negotiations!

This is the nicest family owned and operated jewelry store. They are able to order, custom make,…read moreand fix all types of jewelry. Their diamonds are amazing and they're flexible with prices- I think I've even seen people put things on layaway. They have everything from Cartier, to religious pieces, to wedding rings and bands to just about anything else you could want. I've had several pieces made and ordered here and they're always able to beat prices of competitors without compromising quality especially if you shop with them often. Can't wait to find Mr. Right so I could come and design a ring! (Although I must admit to just trying some rings on for fun :))

Whoever said "Money can't buy happiness", obviously didn't know where to shop!…read more Habibi, give me the money and I'll show you the amount of happiness and Bling Bling you can buy at the one and the only Darakjian Jewelry. From their gorgeous unique watch selection to their spectacular custom-made jewelry pieces, all the way to their professional & knowledgeable team who always take time to listen, advise, and assist accordingly. And if that's not a top notch service, the owners, Armen & Ara, are the kindest, the sweetest, and the most caring jewelers I have met. Their hearts and souls are in this business and they carry their father's legacy so proudly and profoundly. Thank you Darakjian Brothers & Jewelry for always giving me a unique and beyond phenomenal experience. You always make me feel like the world revolves around me. But then again, it does.

Burt is our sales associate that we see when we go to Darajkian. We have been coming here since…read more2009 when my husband (then boyfriend) bought my engagement ring and we use to speak with the owner J.D. He has since passed about 7 years ago. However his son Armen has taken over and is just as delightful. We've purchased several pieces of jewelry from them and have never been disappointed. I love the ambiance of the store; there is a small sitting room and bar that we tend to partake in when visiting. It's always a very chill atmosphere and you never feel pressured to buy anything but you most definitely will want to buy something. They even had to recently order something for my husband and it came in within 48 hours. I can't say enough about them and we will continue to use them as our jewelers!