The people are so kind and helpful, not pushy or judgy. The atmosphere is amazing and feels so cozy…read morewhile also being wealthy. I love this place and highly recommend.

Really disappointed in Gundersons after their move. It felt so family owned, everyone was so nice…read moreand attentive. The new space is gorgeous but they definitely need more employees or something, especially Saturdays, but even during the week. I'm just so sad, I used to swear by Gundersons and tell everyone I knew how great they are. Now, I don't even bother stopping by.

I asked them to design and make a ring of my late husband's necklace…read more It turned out exactly as I imagined. Goldsmith did wonderful work.

I had a great experience here! I walked in with a pair of my mother's earrings for an appraisal,…read more(my family's chipping in to help out my grandparents.) The owners were really helpful. The earrings are cubic zirconium, they didn't charge me for the appraisal. The pieces they have under glass are really pretty and definitely worth checking out.

I'm 48 years old! This is the first time I've ever taken the time out of my life to write a review…read more Let me start off by saying I'm absolutely appalled. I stopped in today with the intention of getting an appraisal on my wedding ring for insurance purposes. Living in a county that doesn't require masks, and working from home, I don't think to bring one with me. After I was buzzed in I mentioned I did not have a mask and she asked me to go back outside and she would slip one through the door. Ok understandable. Once inside I mentioned since my county doesn't require a mask I didn't think to bring one. She than proceeded to condemn MY choice not to wear one when not mandated, more than once. Masked, I tried to hand her my ring, which she wouldn't touch without gloves, then backed up about 10 feet. Even though it's not her place to judge me I probably wouldn't be writhing this review if she didn't out right lie to me. Remember I only went there for a $75 appraisal. She then proceeded to tell me my ring had a lot of wear and tear. She asked if I wear my ring all the time. I responded of course, it's my wedding ring. She with a condescending tone said she can tell. Whatever that meant. I'm writing this review because of what happened next. She said my ring needed thousands of dollars in repairs or I will start losing stones. I took my ring and stated I was getting second opinion. I took my ring to a very reputable jeweler in Bellevue with decades of experience that said my ring was very solid and didn't need any repairs. Based on my previous advice I questioned his assurance. This professional then showed me my ring under the microscope and pointed out how sturdy my ring was. If she wasn't snarky and condescending I might have been out thousands of unnecessary dollars. With the pandemic and small business owners struggling I definitely expected more. Shame on you. Buyer be ware. Don't let this place be your one stop shop get a second opinion.

I would highly recommend Bergman's to anyone in Omaha. Purchased my fiancees engagement ring here…read moreand the service was fantastic. They are very helpful and are happy to answer all of your questions. They do a good job of taking away any stress you might have in the process. My fiancee loves her ring and we're looking forward to going back in the near future. Ask for Martha if she's available.

Mark is by far the best jeweler in the Omaha/Lincoln area. His showroom is beautiful and is set up…read moreto deliver one-on-one, by appointment only, completely personalized service. He will help you design the ring of your dreams. I've sent many friends to him, and he works with The Who's-Who of the area. Mark is a true professional. I am writing this review motivated by adoration of Mark, but also because I am seeing there are a few negative reviews written on Yelp. I would encourage anyone reading the negative reviews to remember that it's common for only unhappy customers to write reviews. For these 2 negatives reviews there are hundreds of VERY happy clientele that return to and rely on Mark for their jewelry. Make an appointment with Mark and meet him for yourself!

Just bought a diamond ring for my wife. He sat with us to determine exactly what she wanted and he…read moredelivered. It was beautiful and no one else came close on quality and price. Our family has been buying jewelry from Mark for 3 generations and no matter where we live we always come back. Mark has exquisite taste and guides you to the right decision. We live in Chicago and no one here can come close. We traded in some jewelry and the price he quoted us was exactly the final cost. A true pleasure dealing with him.

I do not buy a lot of jewerly but when I do, I have purchased it at Greenbergs in Sioux City. I…read morehave established some great relationships there. The staff is always extremely nice and very helpful when looking to pick something out. I have never felt pressured to buy anything when looking at the store. In fact, I recently purchased an engagement ring. I had my mind set on some certain criteria in a ring such as size, cut, and color. After picking out the band, Jeff had some diamonds shipped in to look at for the center mount. I heavily learned on their expertise and eyes to select the right diamond. If we would would have stayed in the range of my criteria, they would have probably got $5,000 more dollars out of me on the purchase. I took their recommendation and it was an incredibly beautiful ring and it saved me a lot of money. I compared the diamond that I was purchasing to prices on sites like Blue Nile. Where you can specify the size, cut, color, etc... The price I paid was better than any on-line store and I got to hold and see the ring under the right lights. I can't thank them enough for their service and professionalism. I personally trust them no matter the amount of the purchase. I hope to never buy another engagement ring again. However, they have some beautiful jewerly otherwise. The only place that I will shop due to proven service and relationships.

If it was an option I would give this location a negative 10. This store has the absolute worst…read morecustomer service for a jewelry store I've ever experienced. I've done a lot of business with Greenberg's over the years and loved the experience I had at the Oakview location before it closed. Dealing with the Westroads location has been nothing but a nightmare. The most recent experience of being yelled at by a senior manager at Greenbergs on my birthday because they can't fix their mistake. My fiance and I went into the Westroads location a few weeks ago to pick out our wedding rings. We were told we put on layaway my engagement ring and wedding band and his wedding ring and sports band that came free with his ring due to a special they were running. I called about 2 weeks after we started the layaway to see exactly how much was owed to be able to pick up my rings and how long it would take for the stone to be set and put together. I found out at this time, they didn't have my wedding band included on the layaway and they also forgot to mention that my ring was a custom ordered ring that would take 6 to 8 weeks for the company to create and then it would have to go to a Greenbergs jewelry to be finished. Again none of this was advised when we placed the rings on layaway. My fiance tried to call them and find out what was going on and see how they were going to fix their mistake. Instead of the store taking responsibility for their mistake, they just cancelled the layaway and called and yelled at the customer for their issues. This really didn't sit well with me when they did this on my birthday of all days. I wouldn't recommend to go to the Westroads location in Omaha at all. They have the worst customer service and can't get a simple ring order correct. This is not my first run in with them missing up my rings and not taking responsibility to fix it

I wanted to propose to my significant other, but let's be real I'm in my late twenties, have never…read moreowned a piece of fine jewelry let alone any real diamonds. I didn't know where to start, my now fiancé and I went to your known retail jewelry stores and we got her sized, but I am one who will always shy away if my experience with any business is similar to a new/used car lot visit. I needed a custom piece because my fiancé was given some heirloom Diamond and we needed to get those into a new design/new ring. I'm not sure how I ended up finding the Diamond experience, but after calling a few other places ,to then reach the wonderful Lucie...I immediately knew I had found the jeweler who could help me on this journey. Lucie had great communication along the way and is a brilliant smart individual! Can't recommend enough. My only feedback to anyone considering is that you should be prepared to give Lucie some time to do her work! It's worth any wait!

Buying an engagement ring is hard. After a several months long dive into ring design, exploring…read moredifferent cuts, and going through every online diamond direct source, a buddy of mine suggested I go to a reputable family owned jeweler in town and to make sure to work with Lucie Kousgard. Lucie got a good sense of my price range and what kinds of cuts and designs I though my soon-to-be wife would like and she searched for and brought in several of the most beautiful diamonds I have seen...and I looked a lot. Lucie brought my ideas to fruition in the most beautiful way possible and was eager to make several changes and adjustments. Lucie is an academic gemologist, jewelry designer, and an absolutely delightful person who has published papers on gems and made pieces for some famous people you would have heard of. What she was able to create for me was perfect. I spent the exact amount I intended and I got an extremely fair deal. Above all, my wife loves her ring and continues to get complements all the time. I of course went back for my band. Meet Lucie and you won't be disappointed.

Got my glasses repaired for $25 in less than an hour, it was plastic frames with metal screws…read moreholding it together so they were able to fix it. They did mention some of the plastic may melt, which it did but it was worth it and was very small. 100% better than paying for a new pair. Very nice and fast & amazing priced

I had a ring sized. Fair pricing and honest work. I will visit again and I would recommend.read more

Just had a very pleasant experience. I used to frequent a mom and pop jewelry repair shop before…read morethey went out of business. I have had batteries replaced at Malashocks before, but never any repairs. I had some problems with a bent pin and link. I was in and out, free of charge. I didn't even buy the watch there. That's what gets people to come back. Brat

I recently moved to Omaha and visited Malashocks to have a band resized on an automatic watch. It…read morewas a very positive experience. Even though I didn't purchase the watch at Malashocks, the woman who helped me, Sara, graciously refused any payment for the adjustment, which involved trying three different band modifications. I will go back to look at the estate jewelry on display. There were some interesting pieces.

Super cute one of a kind items for sale here. I found something to buy for my husband,…read moregirlfriend's & myself! We also had them set a multi function watch $40 & take out a few links $20.

I've come here many times to have my husband's watch fixed and every single time they are extremely…read morehelpful, quick, and cost effective!

This was the 2nd stop to get ideas for modifying my ring. Compared to the last jewelry store, the…read moresecurity seemed more obvious when you are buzzed into the store from the outside. Long story short, my ring was dropped off for further investigation to add new stones and replace the current ones. The timeline was provided and the cost will be determined at that time. I made more progress here than the last jeweler.

Oh my gosh! I cannot recommend Alyssa at 14 Karat enough. She listened to everything we wanted,…read morelistened to our budget, and worked with us every step of the way. I cannot believe that she made this ring, custom for me, and I get to wear it for the rest of my life!! If you want someone who is so supportive and sweet and will work with you & listen to everything you want, make the trip over to 14 Karat! I will 100% be going back and asking Alyssa to make more jewelry for me. She is seriously a professional and amazing at what she does!