My dearest's outback decided to go on the fritz suddenly. After researching several auto mechanics decided on CAARS. They were fast, great communicators, and for all they did, the cost was reasonable. Grateful we found honest, reliable auto mechanics in our new hometown. Highly recommend! read more

CAARS worked on my 2010 Jeep Liberty that was towed there by AAA when I broke down. I have had my car worked on at CAARS 1 time before, and was hoping to trust them to do a great job. Although the car maintenance was not an easy job with parts delayed and extended time spent at the shop, Dan and Julio from CAARS were extremely communicative and flexible with me. As someone who was anxious to get their car back, Dan handled the situation with the utmost understanding and customer service, communicating with me every step along the way. He went above and beyond, giving me knowledge everyday on the vehicle. He and his staff did a great inspection for me of its overall state and GREAT prices for the work that was done. Extra shout out to Julio and Matt for being willing to speak to me on their days off. Love CAARS, will absolutely be back and will recommend to friends read more

Did a wonderful job helping with me with my alinement when most couldn't. Did a great job too. Will be coming back in the future!

Got alignment done here and they did an amazing job! I have gone to 4 other places including the dealership and no one could align it correctly but these guys did it without complaining and did it perfect I will always be going to them now! read more

I've been here a couple times. There always seems to be confusion at the front desk. The last time I had an appointment at 9:00. When I went in the guy seemed like he couldn't find my appointment. All I wanted was oil change and a tail light bulb replacement. I had told them I needed back the same day because I had to drive to L.A. the next day. The guy now said I couldn't get it back until 5:30. I asked what time they closed. He said 5:30. I did not feel confident. He told me it was after the weekend so they were backed up. It was Tuesday. I left and stopped at Niguel Auto Service in Laguna Niguel. They took care of everything right away. I go there from now on. read more

I have been to Caars multiple times now for various reasons and I pretty much won't go anywhere else. They never treat me differently or try to convince me into random services despite being a woman. They are extremely communicative, speedy with their work and always explain the issues in depth as if I fully know what they are talking about. I really can't recommend them enough. I think their work is great quality, they always ensure getting your full consent before doing any work and answer any questions no matter how silly they might be. They have never made me feel dumb despite me not knowing the most about cars and their quotes always match what I see online. My license plate was crooked due to debris hitting me on the freeway and they straightened it out without me even asking and for free! I can't recommend them enough! read more

While I did not have work done on my car at Caars, I did receive terrific help from Julio with regards to my late model Chrysler Sebring. The back window wasn't working and he took the time to locate parts and give me an honest estimate. I appreciate all he did. Will definitely keep this place in mind for the future. read more

I came to Caars for an alignment from a referral at the Costco tire center. They provide a discount for Costco members. The business park is full of automotive shops and is in a huge industrial park by the train tracks in San Juan. Red flag for a single lady, abort mission! But, rest assured, everyone here was very helpful and pleasant and made me feel very safe and welcomed. More impressive was the restroom. With a place full of dudes with greasy hands and dirty shoes, it was absolutely spotless and fully stocked with supplies! It had toilet seat covers, 2-ply toilet paper, touch less paper towels, and Meyer's lavender hand soap, WOW! Not to mention, the bathroom had a tiki bar island theme. Overall I was very impressed with the customer service, the pricing, and the timeliness of the service. It's near the Costco I go to, so when I purchase tires again, I will definitely return for an alignment at Caars. Erik and Dan were amazing, thank you so much! read more

Caars - Tiki bar themed bathroom was spotless! - Auto Repair Near Me - San Juan Capistrano, California

I needed to rims for my car. They told me it would be $170 each per rim. I thought wow new rims cost a lot. The kicker is, they gave me used rims. I told them ahead of time that I could pick up a used rim in Santa Ana for about $60 each. They said they can't accept me to bring my own rims. Now I see why. These guys are price gougers. When I called and asked for Dan to ask him why used rims cost me $170 each, mind you they're only 15" rims for a small Honda Fit, Dan elected not to come to the phone. If you don't mind getting raked over the coals then this place is for you read more

Caars - CAARS charged me $170 per USED rim. Paying that much for my 2011 Honda Fit I expected that they would be brand new rims for that price. - Auto Repair Near Me - San Juan Capistrano, California

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Great group, fast efficient and courteous. Fit me in to a busy schedule when I needed it! Thank you! read more

The metal that holds my battery down rusted off and was causing my car battery to arc and it was really scary honestly!! my car would shut off and the last night I drove it there were sparks coming out of my hood. We called and had my car towed to CAARS and the guys there were very very nice, called me with updates and were really transparent with the repairs. I ended up getting the new part which they ordered, oil change and a transmission flush, and my car runs sooo smooth now :) I'd 100% bring my car back here, not only was the service great but the work done was also amazing!! Dan also reached out to me for a follow up which I appreciated, shows me that they do really care read more

SJC Costco referred me to Caars for an Alignment. Wow, customer service above and beyond. What a wonderful crew. Excellent turn around time, quality work and reasonably priced. Thank you Caars for your really GREAT service. read more

I have a 20 year old vehicle making scary front end noises. Already seen by two other mechanics. After one call to CAARS & relaying my concerns for drivability safety they brought me in quickly. I asked for them to "triage" my car issues because of its age and many repair costs made up to this point. Not only did they relieve my concerns about safety, but they helped me understand the next steps I should take BEFORE having them do major repairs. I felt 100% covered with them. I will be bringing my car to them after my next steps, even if it's not with my treasured 20 year old baby. I hope it will be though. Real Good people! read more

I have always had the worst luck with mechanics!! So I am always VERY apprehensive when something goes wrong & I have to find a new one. After lots of research & review checks, I brought my Ford Explore to Caars. DJ made me feel more then comfortable over the phone & even more so in person. Vince who fixed my car called me before doing any work & gave me two quotes. One that would have my car running & one with his recommendation of having it running even better. I thinks that's so amazing with how tight times are for people now a days. The final cost of the repairs ended up being so fair & it's safe to say I am more then happy with the quality of service at this mechanic! 10 stars to Carrs!! Thanks DJ & Vince:) read more

After the third auto repair shop told me they could not fix the exhaust issue in my 4runner (manifold replacement), the last one referred me to Caars. They provided an estimate and did the work for the estimated amount. I even got a follow up text a week later from Dan the service manager asking if everything was going OK. I think that's the first time I've ever had a follow up from an auto repair shop! Highly recommend. read more

My car was taken to Caars by a Collision shop doing repairs for me. They worked on replacing a tire pressure indicator battery. It took them two days to replace that battery and test it. Way too long. Then when the car was returned my custom tire pressure chrome stems were missing replaced by 3 plastic black caps and one tire was missing a cap altogether. I know it is a small detail but it is sloppy work. If they are not careful in the details then I am not sure if they are with repairs. I returned to the shop to ask if they would look in their shop for the custom chrome caps and was told by the guy at the desk that they would not even take the time to look for them and he dismissed me. Again sloppy work and terrible customer service. I wouldn't trust them with any repairs. read more

Will recommend to any one this Caars shop in San Juan Capustrano. Very good costumer service , knowledgeable staff . and what is important - they not pushing to unnecessary repairs. I am impressed. read more

I took in my truck for alignment and they serviced it fast. Great prices for services.

Caars squeezed me in same day to look at my AC. They found a leak and took it upon themselves to call the dealership to get me more information on the issue. They discovered that my vehicle had an extended warranty for the air compressor and I could get it repaired at no cost at the dealership. They provided me with a contact at the dealership as well. They are so wonderful at CAARS. Extremely trustworthy and their customer service is top notch! I cannot recommend them enough! read more

I had my car towed to this shop - first time I'd been there - they were welcoming and called me after checking on what was wrong. They gave me options and prices up front and were consultative when I asked questions. My car was ready couple days later - everything is running well- great customer service and I trust these guys. read more

I have gotten so much work done at this auto shop and I continue to go back because they are honest and reliable. They always physically show me what is wrong and try to save me money where they can. I always appreciate their honesty. Vince, Dan, and DJ are extremely friendly and helpful. Highly recommend. read more

I won't take my car anywhere else. Thank you so much for your honesty and great work. They really try hard and go out of there way to make sure their customers are taken care of. This place is a real gem! read more

I have been extremely satisfied with caars! I have had an alignment, oil change, air filter replacement, and wheel spacers installed. Making an appointment is convenient, and they have had availability that works well with my schedule. The prices are fair, and the service time is fairly quick. Shout out to Dan! He reaches out to make sure your satisfied with the work performed, and checks in to see how your vehicle is performing. read more

The kindest guys ever. SO honest about what you need and what you don't. They tell it how it is, and what you might need in the future. My #1 recommendation always read more

I have been taking my cars to CAARS for over 10 years now. They are honest, friendly, organized and skilled.

Took my 2008 Toyota Tacoma in to have the rear differential seal replaced and it took over an entire day and they did it for less than their quoted price. Very clean shop. read more

You guys are always the best. Professional, honest and personable. Thank you for your amazing work. Just wish you did smog testing!

I've been a customer of Caars for years. We recently bought a used car which unfortunately turned out to need extensive repair work. DJ kept us in the loop as repairs went forward. Just picked up the car yesterday and the car runs like a top. DJ and Vince were amazing to work with as they made the painful reality of buying a used lemon a little less painful. Would never think of taking our vehicles anywhere else. These guys have totally gained our trust! read more

CAARS; Honest, fair quality shop. I have taken many cars here over the years and have always been pleased with the results.

My daughters VW CC was draining the battery and I couldn't get into the dealership so ASA recommended CAARS and they took good care of me. I appreciate the honest and open way they conducted themselves. Everyone who answered the phone and greeted my when I came in were a pleasure to deal with. I would go back there without reservation. Great place, grey people. read more

We have been using CAARS for over 20 years because of the excellent service we have received. We have never been disappointed with the bill or work done...several times we have been relieved after receiving an estimate elsewhere and then going to CAARS for a second opinion. Vince & his staff have always given us prompt quality service! You can't go wrong using CAARS for the maintenance and repair of your vehicles! read more

I have routinely between 5-7 cars at any given time and have been bringing them to Caars for all my service needs for close to 12 years. They hit every important characteristic you want in your mechanic: Honesty. Integrity. Competency. Customer Service. Price. Once you work with Vince, Dan and their team, you will not ever need another mechanic in Orange County. (They don't work on diesel). read more

Caars is the best! They have great customer service. Their prices are reasonable and I feel safe knowing my car is always in good hands with them. read more

Vincent and his team are always there for me. They are reliable, complete the job on time, fairly, with a smile. Highly recommend! read more

CARRS is our family mechanic. Fair prices, good service and most importantly, trustworthy.

Alway friendly and professional. Calls me to let me other work that may be needed. I trust them with my car for 10 years now . Caars is the best!!! read more

As always, the customer service and performance at Caars is exemplary! It is their professionalism and courtesy that has had me, along with my family members from San Clemente to Irvine to Whittier, driving to their location in San Juan for their services. Thank you Caars!!? Edward Raigosa read more

Found CAAR'S Automotive through the COSTCO Auto Program; an approved list of local shops that provide service with a 15% discount. I equate COSTCO with quality and value; thought I'd give the program a try... Bottomline: $80 for an oil change and inspection AND I DID NOT have them rotate my tires. I get a free R&B @ COSTCO; included with the purchase of the tires. Plus, it keeps them on a regular service schedule to maximize mileage. So, if I had the tires rotated, it would've been even more $$. Capistrano Business Park - https://www.yelp.com/biz_photos/caars-automotive-san-juan-capistrano?select=IUrO5LYYK3LrULNQ6vW04w Shop front - https://www.yelp.com/biz_photos/caars-automotive-san-juan-capistrano?select=J8uYRhECGTR9tMYuxUiRrg CAAR's has a very solid rating amongst its clientele that may bring their vehicles here for more specific issues but as a few other yep*ers have noted, they're a bit on the pricey side. I gave them a try but for the $$, I may be headed back to the dealership for my next service. (FREE shuttle included; no shuttle service here.) The auto repair shop shares a parking lot with a number of other businesses which can make parking a bit of a challenge as well. Photo - https://www.yelp.com/biz_photos/caars-automotive-san-juan-capistrano?select=HbaSRThEleGCxx__l-70ng CAAR'S Automotive has just over thirty total reviews, 28 of them with five star ratings and three of them with one star. Overall verdict: Three stars; $80 for basically an oil change is a bit tough to get all gushy about. The service was straight forward, no problems. I dropped off the car @ 9am; called the previous day and set up an appointment. I received a call at 2:30pm; the Honda was ready. Inside/waiting area - https://www.yelp.com/biz_photos/caars-automotive-san-juan-capistrano?select=jfByfwLFjl9evOm7-yOP8w Everything was okay, no major snafus; the $$ was higher than anticipated and a five hour turnaround time for an oil change?... (Shrugs) I brought the car in, I gave them a try, and it has been duly noted. Front counter - https://www.yelp.com/biz_photos/caars-automotive-san-juan-capistrano?select=4VcCHkGoGBJifdWtHwWQMw For a basic oil change, you may want to shop your options even with the COSTCO Auto Program but for specific major work this may be your place... 'Maybe? - Big Aloha! Food: n/a Ambiance: 3 Service: 3 Value: 2- read more

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Very helpful. Good customer service. I like being able to make appointments. That really helps.

This company is the absolute best. They are probably the most honest, reliable, and fair cost repair shop I have ever dealt with. Recently had a "check engine" issue and they could have told me almost anything was the issue. They could have told me it was the " flux capacitor" and I would have believed them. The repair didn't cost as much as I thought it might since a "check engine" could be so may different things. AND they had it fixed the next day before lunch. I'm telling you, don't take your car anyplace else, you won't be disappointed. read more