My boyfriends car battery died at our hotel in Charlotte and we called Wright. He was there in 15…read moreminutes. The service was great and he was pleasant. I recommend his services to everyone. I am definitely storing his number for future roadside emergencies. Thanks D!

I went to Hobby Lobby and put my keys in the cup holder while I was mapping out my store visit…read more Ended up getting on the phone distracted and locked the keys in the car. Found this business on yelp and I was very satisfied. He was quick professional and did I say QUICK?! Thank you!

Let's just say....this business has 5 stars for a reason…read more We ended up in a terrible situation so we got on yelp and found this towing business, I decided to call and my reception was down so my call failed. Not only did Mr.Lee take the time out of his day to call me back and leave a voicemail, he also gave me a time of when he could be at my home to help! We were in search of something a little quicker (outside of his area) so we told him maybe we can call him back if we decided we needed his services. Well, Mr.Lee ended up calling us back! He had a reference to someone who was closer to our location who could help us in a quicker time! His reference "Juan" was on time, extremely helpful did everything in a timely fashion! We had an appliance that we purchased with our pickup truck get stuck in our backyard on a wet day. We had also called a service closer to our house who told us that "they could not help due to the fact that they could also get stuck on the wet grass". No fear!!! Lee and his references made sure that we got the services we needed to get out of our ditch! Thank you so so much! I would recommend you to anybody! Trust this one! Professionalism, time management, responses, all Five stars!!!!!!

Would highly recommend Lee. He was great to deal with. Very professional and a great personality…read more My car hadn't moved in over a year and was quite a stress for me. I reached out to him and had a response very quickly. Every time I had to call him during business hours he answered by the second ring. He was very understanding of my tight schedule and was able to move the vehicle with no problems and an upfront and honest price. The entire process I had no doubts I had gotten the right guy towing my vehicle. I will definitely be using StrictLee for all my towing in the future.

I was well pleased with the service. They did what I needed and at a reasonable price…read more We needed my son's truck moved to our home from the mechanics (he threw a rod so not fixing soon). CT&R moved from there to here and put it where we needed it parked no problem. I would use them again.

If I could give zero stars, I would…read more In my opinion, our experience with this company represents exactly the kind of towing practice that gives the industry such a terrible reputation. The vehicle they towed is driven by an elderly, disabled woman who has lived at this apartment complex for approximately 10 years and has a valid handicap placard. The handicap space is beside a raised curb and sidewalk on the driver's side. Because of her mobility limitations, she needs enough clearance to open her door and safely exit the vehicle, so she parked toward the opposite side of the space. Was part of the vehicle over the painted line? Yes. I'm not hiding that, and we have photographs documenting exactly how the vehicle was parked. But does that reasonably warrant towing an elderly disabled resident's vehicle and charging $330, rather than giving her a warning or an opportunity to move it? She wasn't someone without a handicap placard improperly using a space reserved for a disabled person. She IS the disabled person the handicap space exists to accommodate. That's what makes this so upsetting. There is a difference between enforcing parking rules intended to protect accessibility and, in my opinion, using a disabled resident's attempt to accommodate her own mobility needs as an opportunity to tow her vehicle and collect more than $300. And unfortunately, this isn't our first experience with this company. In November 2025, this exact same vehicle was towed from this same apartment complex for what we believe was essentially the same minor parking issue. We complained and posted unfavorable reviews about our experience. According to our recollection, we were then offered a discounted rate on the condition that we remove our negative Google and Facebook reviews. We agreed. We removed them. We paid the reduced amount and let the matter go. We shouldn't have. Because here we are again, less than a year later: same vehicle, same apartment complex, another minor parking issue, another tow, and another $300+ charge. This time, we're not removing anything in exchange for a discount, and we're not quietly accepting what happened. We're documenting everything. We have photographs of how the vehicle was parked, and we're requesting the company's photographs and documentation as well. We intend to pursue this matter through the appropriate channels. What makes this even more concerning is that our experience does not appear to exist in a vacuum. I encourage anyone considering this company--and any property manager considering contracting with them--to read the Google, Facebook, and BBB complaints/reviews and draw their own conclusions. I can't speak for anyone else's experience. I can speak for ours. And after having the same vehicle towed twice in less than a year, and after our experience surrounding the removal of our previous negative reviews, I personally consider this company's towing practices unnecessarily aggressive, predatory, and deeply troubling. A warning would have cost nothing. Allowing a long-term resident an opportunity to move the vehicle would have cost nothing. Exercising a little discretion and compassion toward an elderly disabled woman would have cost nothing. Instead, it cost her $330. Based on everything we've experienced, I've made my judgment. Zero stars. I would not recommend this company.

Dennis was awesome, he came right before he was getting ready to close. My daughter car would not…read morecrank up due to her battery. Dennis came and met me where the car was, told me then it was her battery. He gave it a jumpstart so I can get it home. He also said he can come back the next day and get a battery and put it in my daughter car. And he basically did everything he said he would do. I was so grateful for his help and just everything he did to get my daughter car back running. He went far and beyond with helping me in this situation and I do appreciate him so much. Thanks Dennis

From the owner: Got a flat tire dead battery lock your keys in the car reach out to era emergency roadside…read moreassistance for fast friendly customer service we are here to help you get back on the road

They are fixing my tire now at 12:30 am on the side of the highway. These guys are the absolute…read morebest and I recommend them to everyone

From the owner: At 24-hour Roadside Assistance, we aim to provide reliable, affordable, and hassle-free roadside…read moreassistance services to drivers in need. the next time you find yourself stranded on the road, give us a call. We do lockouts, tire repairs, commercial vehicle jumpstarts, and towing.

I had a wonderful experience with this company! My sister and I were on the way home from IKEA…read morewith a loaded down trailer that got a flat tire. Of course we didn't have a spare. My roadside assistance would not help because I did not have a spare tire, and did not need a tow. I called Little's and they went to Tractor Supply, picked up the tire I needed and came back and put it on the trailer. They were fast and definitely went the extra mile to help us out. Two other local companies refused the job because of having to go to Tractor Supply. This was a Sunday evening too! If it weren't for them, we would have had to wait for family to drive 2.5 hours to help. Thank you so much!

From the owner: At Little’s, we take pride in getting every kind of vehicle and trailer back on the road—fast and…read moreat competitive rates. Our team is known for quick response times and reliable service, whether you're driving for work or just getting around town. Call us today for boat towing, commercial truck repair, trailer repair, truck or SUV towing, car towing, motorcycle towing, trailer towing, and vehicle towing. We also offer lockout services for commuter vehicles, as well as lockouts, fuel delivery, jump starts, and tire swaps for commercial vehicles and tractor trailers. Whether you’re managing a fleet or on your daily commute, you can count on Little’s for professional, friendly help whenever you need it.

We were here for a weekend vacation and had just discovered a completely dead battery in our truck…read more Gage was here in under an hour with a brand new battery. My 2020 truck still had the original battery so we knew everything else was good to go. Gage Wawa pled everything out quickly, was a great communicator, and was very professional. Make sure to give him time off to check out The Whitewater Center! We highly recommend Charlotte HERO for your roadside service needs! You won't regret it!

If you need a tow, use them! They showed up in 45 minutes and charged me less than half of the…read moreother guys I called. The driver was very nice and helpful. He was quick and got me to my destination safely.