I saw Charlotte Jenson for 13 sessions, during which she drastically changed the way I have to live my life. I went to see her for a radicular pain in my leg stemming from problems with my lumbar spine. I DID NOT HAVE BACK PAIN BEFORE I SAW HER, but by the time I ended treatment, I was in such severe back pain that I could barely place any pressure on either foot without causing horrific sharp shooting pains. I could not stand for longer than a couple minutes without involuntarily wincing from the pain, and I could not sit for extended periods either.
Ms. Jenson has her patients rate their pain in various areas on an iPad before each treatment. Though my pain scores were rising and the areas of pain grew from several to many, she steadfastly clung to her belief that using traction with me lying prone on a table with a leg portion that lowered and raised, yanking on my lower back, would eventually turn from pain to relief. My spinal abnormalities included severe arthritis, and yet she still adhered to this regimen.
I was in agony when I left my last session with Ms. Jenson. She provided no guidance as to how I might obtain relief. She only suggested another home treatment that would also have stretched my spine, that approach having led to agony notwithstanding.
I was able to see an interventional radiologist who gave me some epidural injections that took me out of agony, but did not put me back to my pre-Ms. Jenson state. I also saw a physical therapist to help treat the pain, and she was appalled to learn of the treatment regimen Ms. Jenson used and that she failed at the last session even to suggest that I go to the emergency room.
I filed a Board complaint about Ms. Jenson, which is when I discovered that my medical records reflected that Ms. Jenson was treating me for injuries from a car accident I never had. That was early on in the medical record.
Ms. Jenson felt it necessary to secure the services of an attorney, a gentleman who represents most chiropractors before the Maryland Board, and his reply to my complaint was filled with inaccuracies, incorrect leaps of logic, and outright lies. According to the Maryland Board's letter to me, I was supposed to be interviewed as part of the investigation. I did respond in a written format to her attorney's reply, but I was never interviewed. The investigator lied to his boss that he thought I wouldn't be able to make it to their office, because I had had back surgery, though I had emailed him on 3 occasions when I expected to be able to speak with him, and sent a final email letting him know I had sufficiently recovered to be interviewed.
In addition to that fact that the investigator didn't interview me, he also didn't interview the interventional radiologist whose epidural injections took me out of the agony Ms. Jenson's treatment caused, nor did he interview the physical therapist who started working with me within days after the cessation of my disastrous experience with Ms. Jenson, though I had told him multiple times that she would be the professional to speak with to provide objective data about my suffering.
I didn't have any significant lower back pain before I saw Ms. Jenson. I had seen many medical providers before seeing her, so there is ample documentation for this. Since my experience with her, major back surgery, additional physical therapy, additional epidurals, medications, and other alternative treatments like acupuncture have all failed to undo the damage she caused.
Stay away from her if you have significant spinal problems revealed on an MRI. She perseverates on treatments that will injure you for life. I SO wish I'd never seen her. I think about this dozens of times each day. The chronic pain she caused gnaws at me every waking hour and is a source of significant stress in my life.
I hope I've been able to help someone else from not making the same mistake I did. read more
