Today is December 14th, 2025. On December 1st, Roscoe Brown came out and replaced a part on our…read moreHVAC that was broken to fix our furnace. Our furnace stopped working yesterday. Today is the coldest day of the year. Despite saying that they are open 24/7 for emergencies, I have been trying to get in touch with them since 8AM. Here is what has happened: 1. The Tullahoma number hangs up on you as soon as it gets through the "Your call might be recorded" message. 2. The main number for the Murfreesboro office doesn't have anyone answering the phone 3. The online chat to get in touch with someone has no agents manning it and all of the chats end with no response 4. Their physical office, despite saying they are open 7:30AM to 4:30PM on Sundays, is closed and locked and no one is there. Do not depend on Roscoe Brown because their "repairs" last barely two week and then they will NOT respond to you in an emergency. Use literally ANYONE else.

I'm stuck between a rock and a hard place. My unit was serviced because it wasn't cooling properly…read more Tech came out and put in 3 pounds of Freon because it was low. Total cost $372. Suggested I have a test done where dye is injected to see where the leak was. Cost $150... suggested to wait a while for the dye to circulate. About 30 days later I contacted them stating that the unit was continuously running and not shutting off. Tech came out and diagnosed the evaporator coil was bad but under warranty. The cost of labor is $1.050 to replace a part under warranty. How does this make sense. Help me understand this.

I've lived in the Manchester area for ~ 6 years now and have used Pro Plumbing before, with varying…read moreresults. However, this last time I fear is my last. We had a clog that was impacting our bath, dishwasher and kitchen sink. We called them in seeing if they could possibly unclog. They were unable. I'll be honest in I'm unsure if this is due to them or the previous people who I suspect also did incorrect work. Instead of admitting this, they continued going forward with different actions. They couldn't fix the drain and so put a ton of silicone down it (and all over the base of the tub without cleaning up) and said "I can't tell you it won't leak" Which is, obviously, upsetting and means that the tub is still unusable. The next plumber assured us it is definitely leaking under the tub now. They then tried quoting us $3,000 to fix it. We denied this and went with a different plumber, who unclogged the line in less than 30 minutes for $250. So now we have a functional kitchen sink and dishwasher, but an unusable tub due to the pro plumbing plus service. The new plumber also quoted less than a $1000 to fix the now messed up tub. To note: They didn't charge us anything. We usually get a visit fee of "we looked at it" so I'm unsure if they knew they had messed it up or what.

I wanted to install a utility sink in my garage, so got some quotes from some of the local…read moreplumbers. Chris from Pro Plumbing gave me a good price and we bought the sink, called the shop and got the work scheduled. Chris came out the next day and got everything hooked up, and with no leaks too. Highly recommend Pro Plumbing, and Chris too.

Finch's Plumbing is amazing! Our water heater needed replacing, I called them and they came out…read morethe next day. Mr. Finch was amazing, he was professional, down to earth and extremely knowledgable. Any questions I had he took his time and explained everything in detail. The entire install went smoothly (Including the removal of the old heater) and was fully completed in a very timely manner. I highly recommend Finch's Plumbing to anyone that needs any type of plumbing work done, I could not have been more pleased with their service.

I called Finch's Plumbing about a clogged toilet. He ended up fixing the almost 100 year old…read moreplumbing for that bathroom before it started to give me more problems, and he was there every day to make sure it was completed correctly. William was incredibly knowledgeable, and he was happy to share that knowledge throughout the process. He never once talked down to me because I was not as in the know about plumbing terminology as he was. He was incredibly patient. He took pictures and video called to make sure I knew what was going on throughout the entire process. Although the small job ended up being a pretty big job, I can rest easy knowing it has been completed correctly and will not be an ongoing issue. I would highly recommend Finch's Plumbing to anyone!!

I have utilized Eaton Plumbing and Electric on two separate occasions. James came both times and…read morethe service was exceptional. The first service call was to replace the hot water heater and the second service call was to determine why the electrical outlet was not working. There was quick response time, quick fix, and he was a price-conscious professional. He took the time to explain the problem so I knew what I was paying for. The work was thorough and the clean up was exceptional. Very reasonable and reliable Company that you can depend on. Highly recommended!

My water heater went out and I called - they were very prompt and professional. Reasonable pricing…read moreand an excellent job.

Homeland Handyman did an awesome job at my place. I had a handful of things that needed fixing,…read morepatching a hole in the drywall, fixing a leaky faucet, tightening up a loose door, stuff like that, and they knocked it all out quickly and cleanly. Super down-to-earth, showed up on time, and didn't leave a mess behind. Felt like they actually cared about doing the job right, which is rare these days. Fair pricing too. I'll definitely be calling them again next time something breaks around the house.

I would NOT recommend Jason Baker and/or Homeland Handyman. They started a plumbing job over a…read moremonth ago and have not completed it yet. I have texted him but no reply. I talked to him by phone and made an appt. No one came or called. I called again and set up another appt. Again no one came or called. Very unreliable. I would NOT recommend him. I gave him a one star because I had to give a star rating otherwise there would be no stars.