Atrocious service; such a shame as the location and wine are wonderful…read more
Living in Antwerp more than 13 years we are always eager to try new restaurants/winebars. When this place opened up a few years ago, we were delighted to taste their great wines. At the time we put their frankly "rude", service down to newbie nerves. However, on our 2nd and 3rd visit we had that sinking feeling that although the location, and wine were spectacular, it really is not right to hand over hard earned cash to restaurant owners who treat their paying customers this atrociously. After a gap of almost 1 year, we arranged to meet people there last night. I can honestly say I have never experienced such rude, aggressive behavior from a restaurant in my life. I get they were tired and they wanted to close. But here's the thing; don't sell the most expensive bottle of wine to someone if you want them to leave 10 minutes later and certainly do not lean over a guest and aggressively ask if they don't like your wine as they are not drinking it fast enough. If you are from a Country where service is as important as the quality of food/drinks, then avoid this place at all costs. You might get lucky and the owners good be in a good mood if not, a visit here is likely to ruin your night in an otherwise super city.
