We were recommended to Abitalia South Coast and PietraCasa and couldn't be happier. Chris and the…read moreteam helped design and coordinate our new build home to an exceptional standard. Their expertise in luxury interiors and bespoke furniture really shows, and the whole process exceeded our expectations. Highly recommend if you're looking for high-end interior design in Dorset or the South Coast.

Reading amazing reviews about Abitalia SC, makes me think: what happened to such good company?…read moreWe contacted Chris in October 2017 for bedroom furniture. He really knows the product he sells as helped us while choosing model, advising sizes and colours etc. We've been very specific that want to get furniture before Christmas so we place the order before deadline we've been given. Troubles has started straight away as we never got reply on our questions by mails and could never get hold of him by phone. On the week of installation, we finally got him over the phone and was told that there's delay from manufacturer and we will get furniture 3 weeks later. Really? Could we have mail / text / call about that? After that, we've got new dates later (further push back) and overall, delivery was delayed for a month. During installation we've been told that he is working with this team for 10 years already but when we got back to the house, we've noticed quite a few visible scratches on the walls. But the major was: they have made holes in the coving as wardrobe did not fit! (Note, it was made to measure wardrobe!) Nobody contacted us during installation, they just made it their way (Would you do the same in your freshly refurbished house, guys?) No need to say that we could not get hold of Chris for quite a few days and finally when we got him over the phone - he promised to come back to us the same day and potentially send guys over the weekend to try to fix this issue. Of course, it did not happen. Abitalia Poole sells premium furniture (means expensive) and such service for this product is just unacceptable. No communication. Poor installation. No customer relation skills at all. Communication is a key in such business. DO NOT OVERPROMISE as you fail to deliver what you say every time. It leads to more frustration. Please be accessible to your customers at least by mail or hire a secretary. Rather than get more and more orders and fail them, make sure that you deliver less but on time in full. Unhappy customers will spread their feedback to more people than satisfied ones. I wish all the best to Chris and his team and good luck and patience to new customers.

This shop is absolutely amazing! A proper old-fashioned hardware / ironmongers shop that sells…read moreeverything, or pretty close to it - every square inch of space is put to use. I have popped in many times on the off chance that they've got a right handed thingamy-jig or similar, and only once have they been unable to help me (and were seriously apologetic to boot)! This is service as it should be - the staff are friendly, knowledgeable and polite. The prices are sensible - only marginally more expensive than B&Q in most cases (and much cheaper overall when you consider that you don't have to drive that far). Absolutely fantastic I can't believe this type of shop still exists, but I'm very glad it does.

What an amazing shop, for hardware, camping requirements and more tools then…read moreyou could shake a stick at, if you can't find it here it ain't available.

I like B & Q, wandering around looking at screws, tiles, lighting, skirting, doors, loos and the…read morewhole deal. They have some very good offers at times, and in the spring I really love examining the garden centre and picking some good perrinniels for the garden. The staff are always extremely friendly, and I find the customers usually are too. It's seems amazing how much there is to laugh about with complete strangers in a DIY store. You can also shop on line for certain items, but delivery is usuallyabout three weeks later.

B&Q is a huge DIY superstore that has a great location close to the Fleetsbridge roundabout in…read morePoole. The store stocks everything you will need for any project you are attempting at home from new bathrooms and kitchens to paint, screws and wood. Along with the main store there is also the garden centre area which house many types of plants and gardening equipment. Then store has a very large car park and although the store does get busy with the large size of the store and car park it isn't that noticeable. For you DIY needs B&Q has to be a first choice with its variety and great prices.

Christchurch Homebase is a good place to shop for all your DIY items. It has a varied stock for…read moremost of your needs when tackling the dreaded necessary home decorating, fixing and improving. It stocks the well known brands and also their own value items, so it suits all purse strings. They have added an upper floor which has; bathrooms and accessories, Kitchen appliances and accessories and bedroom accessories, there is also a limited lounge furniture area. Outside there are the plants and flowers as well as all the necessary grow bags, slabs, fencing, etc to get your garden looking good. You can also purchase the electrical items needed for your garden and DIY from here, they usually have a good selection. The staff are helpful, when you can find someone, and are usually very knowledgeable in their areas - they will go and find someone to help if they do not know the answers to your questions. There are a few tills but they can get busy at weekends, especially when they have there 10% discount times.

Although I had good customer service from the staff, the Manager in this Christchurch Branch was…read morerude to me while purchasing some items, he made me feel very uncomfortable, like I was in the way, I will think twice about going in this branch again, so they have lost a good customer. I have purchased some items elsewhere, whereas if the Manager had at least made me valued and welcomed as a customer, I would have purchased much more from them, Not impressed!

Bought steel jug to use with new coffee machine. Just the correct size. Very friendly helpful…read morestaff, found other batteries than the ones picked up for less money. Great service

This is now a very large store, having recently acquired the adjacent space which was previously…read moreowned by Comet, and offers a great selection of do it yourself and household items. They also have an extensive garden section: something which I hadn't realised until my last visit. This section is largely outdoors and offers fencing, sheds, ornaments and seeds in addition to flowers, plants and other shrubs. The prices seem reasonable, although on some of the household items (such as cleaning products,) I would say that you could probably find them cheaper elsewhere. The lighting section has a good variety of solutions for the more common lighting scenarios found in modern homes.

This is a nice, clean tidy and well organised shop. There is a good range of products, including a…read morelarge garden section. There is also an upstairs now, which has bathroom fittings. It is very large, and never seems to get too busy, and there is always parking spaces available.

I have found this to be an excellent place to shop for all my hardware items. They seem to stock a…read morebig variety of products and everything is reasonably priced. They stock a small selection of bathroom products, including hair dye, toothpaste, bubble bath etc, kitchen items, including bake ware, utensils and containers, there is also a section at the back for screws, nails, small tools and sandpaper. They have a selection of cleaning and washing items, as well as a selection of cosmetics (including gift boxes).The shop is quite small and there is not a lot of room to pass people but I feel that this helps to keep the prices down as they have less overheads. The staff are very friendly and helpful and I would be lost without this shop locally.

A Really Useful Shop!…read more This is almost a hardware store, but it's not quite. Neither is it a discount store - indeed you can pay over the odds. But if you've looked everywhere else for something, then you may well find it there. We just got a wind up/solar (laugh out loud)radio. I've been looking for one for a while to use in the garden now and then. A hard brush for the patio, half the price of the hardware store, and a soap filled washing up brush for when there's not much to wash up. They also do a range of garden tools, kitchen ware, household cleaning and phones and batteries etc. Their returns policy is not the greatest. Once I bought a ceramic casserole dish there. I could not grip the lid when it was hot, as oven gloves, tea towels, would not grasp the sunk in handle. I took it back. They refused to take it saying no one else had brought them back. Yhey offered me a credit note which I grugingly agreed to, knowing the thing was not fit for purpose. The proprietor called over an assistant to put the thing on the shelf or office or whatsit, and the young man enquired what was wrong. I told him. He lifted the casserole and tried to lift the lid - it slid from his fingers to the floor with a smashing smash. I had the punchline -'I think that illustrates my point!'.