I had a challenging encounter with this company a year ago. As a company owner myself, I decided to talk with the owner. He understood the problem, the circumstances and the importance of keeping customers. He asked me to "let them repair" our relationship....a fair ask. They did all my work this year, on schedule and, in fact, repaired our many year relationship. Regaining trust is perhaps harder than getting it in the first place. I can, once again, highly recommend this company. I apologize if my former Yelping cost them any customers but it is better to quarrel sometimes than to just quit. I'm glad I didn't quit. And I'm glad they cared enough about my business and their reputation to continue working at it vs. just finding another customer. Now comes the long winter. read more

Terrible company to work with, paid over $4k to repair our sprinkler system after a tree fell in the front yard, they did not test the sprinklers or start them up because it was fall and said they "dont have that equipment to in the truck." They said it would be tested at startup in the spring. Spring came and they tested the sprinklers....and charged us $98 more. They said it would be part of the project cost, but keep sending us past due bills. The new sprinklers do not cover the lawn, should have tested them in the fall because now our grass is dead. Stated it will be two weeks or more to have someone come out to add sprinklers to the original projected that again...we paid over $4,000 for. 6 months later and its still not fixed. If we hadnt already paid for them in an emergency we would not still be working with them. Never use this yard care company read more

Sprinkler repair and Adjustment. I needed to have sprinkler heads raised and adjusted, possibly replaced. Unfortunately, this work was not completed. The crew only adjusted a few existing heads and changed the watering schedule, which did not address the core issue. I hired a different company who completed the task. On August 4, 2025, I called to follow up on the service and to voice my concerns. During that call, I spoke with a woman named Cecelia. I found her tone to be very condescending and argumentative, which made it difficult to express my concerns or have a constructive conversation. I asked to speak with the manager who wasn't there. You would be well advised to hire a different company for your yard care needs. read more

Never showed up to do quoted work. But sent me a bill for the services. Had to call about 10 times to resolve this.

I was a regular customer. I called for starting my sprinklers and the replace a valve. I was told they couldn't schedule me right then, but would call me back. I don't understand why I couldn't be scheduled. I've waited 3 days, and no call back. This is such terrible customer service I won't use them again and will not recommend them to anyone. Find a company who cares. read more

Very happy with C&C... they squeezed me in LAST MINUTE for sprinkler winterizing after everyone else was done for the season. Very friendly from phone call to service!! read more

I called to schedule an appointment for winterization of my sprinkler system. I received an email stating they would be out on 10/31. I received an email on 10/30 stating they would be out on 10/31 and to make sure my dogs were contained, and the work area was clean. I cleaned the area and stayed home all day waiting for them to arrive. They never arrived or contacted me. I reached out on 11/1 and was told that my appointment wasn't for 10/31, but instead 11/4, even though I have an email stating otherwise. I received an email later in the day on 11/1 saying they would be out on 11/4. I rescheduled meetings for 11/4, so I could be home to shut my dogs in the house while they were here. Again, no one showed up. At 122pm I received an email "reminding" me that my appointment was for 11/5. When I reached out to them about the delays, they simply said I was scheduled for 11/5, implying I had the dates wrong. I sent them the emails they sent saying my appointment was on 10/31 and then 11/4 and asked why the appointments were rescheduled the response I received was "A tech was out so we needed to reschedule." I would have understood if they had contacted me in a timely manner and told me there was an issue. There was no apology or even a professional explanation. I canceled my appointment and will be using a company that is dependable and professional. read more

C & C Yard Care put in our backyard, sprinklers, curbing, paver patio, walkway 2 dry well's and upgraded the sprinkler controller because our home builder put in the bare minimum. The workers did a great job on the project and Chris the owner was great coming by and checking in to see if we were satisfied. I would recommend them 100%. And I will continue to use them in the ffor aeration and line blowouts. read more

C & C Yard Care - Yard, Curbing Sprinklers - Landscaping Near Me - Spokane, Washington

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Definitely on the low end of Yard Care. Sparse fertilizer no edging or cleanup mowing is done with a large tractor that tears up the yard. Grass is grown over my curb and edging which I can't even find now from lack of edging . We are in an HOA definitely plan on dumping them. read more

I give them 2 stars because their physical lawn care services were very good for the first several years, but their admin staff isn't good at all. Incomplete billing paperwork led to conflicts and rancor prompting us to end services. read more

I am seeking a response and a refund from C&C; my attempts to contact have gone unanswered. Last year, I would have posted a glowing review, as they took great care of my lawn. However, this year, it's apparent they're shopping out the labor to third parties, as the people showing up wear no uniforms like last year and their vehicle displays a different company name. I've been traveling a lot this year, and finally had a break where I could actually see what's been happening with my lawn. Instead of edging, they use string trimmers around the edges, scalping all the way to the dirt until I have a foot-deep buffer of dirt between my flower beds and grass. Additionally, I don't know how, but as they race across my yard on their mower, the wheels gouge my lawn from them taking their turns too fast, and they don't adjust the mower height for the small hill up one side of my lawn, which has resulted in severe scalping. I've gone through 2 giant bags of grass seed trying to repair the bare holes left by their string trimmers and mower, and there wasn't enough to patch the holes in HALF my front lawn. I'm angry. My dad and I owned our own lawn care business when I was in high school and college, and I would be embarrassed to leave a lawn looking like this. I left a couple messages and sent an email containing pictures, with no response. Just LOOK at my pics. read more

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I called C & C to do some bush trimming and was quoted $250 because it might take two hours or more. After a month, they came and did the work (very good work) in 25 minutes. I was billed $272 for 25 minutes of work - a rate of $500+ an hour. I called immediately after the workers left to question the estimate. Never heard back. Called after I got the bill (very pleasant individual) and was told the manager was emailed about my concerns, never heard anything from anyone. I will never use them again. If you can afford $500 an hour, call C & C! read more

C and C was the absolute worst. They sent subcontractors to reseed our lawn and left it in far worse shape then when we started. We are still trying to recover from the damage they did five years ago. Bordering on criminal. read more

No one showed up,request was for bid to repair front fence damages

I called and arranged to have them come out to give me a quote, as I was referred to them. Jason came to quote my backyard... Including rock, sod, curbing, irrigation, and plants. He told me I'd have the quote by the end of the week. Never received one, I've called and left voicemails. Even talked to the receptionist and she won't call him, just will email him. Over two weeks and I still haven't received a quote. Poor customer service. read more

They walked outside at my lunch time to see a man from this company blowing sticks and rocks and everything else all over my BRAND NEW car!! When I questioned him about what he was doing he said "This is what we do!" And proceeded to tell me that my car "isn't new because it's from Autonation". What?!? That's just nonsense. After he told me to "F$&@ off" and that I could "call his boss". I did. I'm waiting for a response. read more

Tried to set up an appointment for an estimate. Front desk service was terrible, very rude lady and needs some review on how to talk to new potential customers. Lost my service and I hope this review makes the owner rethink and look into how their front desk service is actually doing. read more

Hired them and was excited to not have to do much in the way of mowing. I work a hectic schedule and didn't need that headache on top of it. The first day I was scheduled for a mow, they skipped me; claiming my yard was short enough. Clearly they didn't look in the back because the grass was about a foot tall. They didn't bother edging or anything instead, they just took off. The second scheduled day, they mowed buuuuut forgot to mow the entire back yard, leaving half of it crazy and wild. I called them- they came back with their manager- voila. They apologized and the mower guy claimed to have just been mowing with his head down and didn't notice our tiers. I mentioned to him the tiers were in a note on my file. Another apology. I thought, problem fixed! Nope. Third day schedule they neglected to mow the whole thing again. Fed up and frustrated with having to babysit them and have them come back and finish the job, I fired them. Even with how unhappy I was with their service- how lazy they're mowing guys seem to be... they still sent me a bill for their "hard work" with a whole 15$ deducted. Wow- thanks so much. Don't bother with these jack wagons. They don't care about your yard, just your money. I also love seeing the owner argue against every single bad review on Google and in some, even putting the customer down. Excuses, excuses, excuses. Good service guys. read more

Price quote was very fair. Work won't be done until mid-December.

I've had a negative experience using C &C Yardcare. I first had a technician out to look at our sprinkler system, since one of the cycles wasn't working properly. The issue was fixed, but the box in the ground was completely broken in half during the repair and it was left that way. I called and asked for that repaired. A different technician came out to repair the box. When we turned on our sprinklers this year, the same problem that was worked on last time was occurring again. I called C & C to see if they can check it out again. They were booked at the time, so we had to wait about 5 days or so until the next Thursday. When Thursday came, no one showed up and we didn't receive a call regarding their absence. Due to the multiple negative experiences, I do not recommend C & C. read more

Moved in to a new house one year ago and needed the landscaping done. We signed a contract in August and our yard was finally done in May. We have had sprinkler heads that weren't attached and blew off when they turned on, many patches of lawn that are brown or didn't grow, and today while weed eating one of the drainage pipes broke! it is made of a cheap plastic! In addition some of our plants never grew this summer. When we called to complain about our brown lawn, they sent out a worker for a sprinkler check and charged us $65. We paid over $65K for all this. I would never recommend this company! read more

Avoid this company at all costs! They charge more than the quote ...they put the bark on top of the weeds instead of pulling the weeds before they put the bark down. . eccentric cetera read more

C and C has done several jobs for me from landscaping to full yard sod to weekly yard care. They have been very professional affordable and top notch. I have to give a special shout out to Mikey and Justin in the yard care team this duo takes care of your yard as if you were doin it yourself they are absolutely awsome. You owe it to yourself to get a bid on any job your lookin for you wont be disappointed:) read more

I had been with C & C for a couple of years, and had a few issues, some sprinkler repair and adjustments that were supposed to be done but were not. This year they came to my house to spray and sprayed my entire herb garden! I was in NYC and came back to completely dead herbs. This was not a wild garden that could appear to be weeds but a very neatly planted garden is very straight rows against my house, about 60'. I called them to see what they were going to do to remedy the situation, they called backed once, leaving a message, but then never returned my call again. Guess they did not care enough to fix their error, so they are no longer taking care of my yard and garden. read more

Great Landscape Company! Easy to work with and professional. They can handle a multitude of projects and complete them on-time, and within budget. I highly recommend Chris and everyone that works for C&C. read more

I regret having to write this review. However, C & C's service has been poor. This past winter they cleared our driveway and applied deicer. For no apparent reason one bill never came and then a second had a late charge. The late charge was waived, but when I questioned the fact that the deicing charge was 4 or more times that of other months, I was given three different explanations of why. None of the explanations was logical. Finally, we negotiated a reduced charge. Also, last year we had 24 lavender plants put in. In the fall it was clear that several of them had died. They were guaranteed for one year. The account rep suggested that we wait until spring to replace them. A suggestion to which we agreed. We have now called three times about the replacement and have yet to be told when it will occur. Our one year guarantee will run out by the end of July, and we are not optimistic that the replacement will be done. We would not use this company again for any type of work. read more

Had the guys at c and c come out and landscape half of our yard this year. Guys were there when promised, were very productive with good suggestions to make our project turn out great. We love to look out at the end result every day. Good value, thanks c and c! read more

This company is amazing. We have them come out to do several services a year and they have always showed up on time and are very friendly. We have them aerate the front and back yard, winterize our sprinkler system and they also do a bug barrier spray. And it doesn't cost an arm and a leg to have these services done every year! I highly recommend this company....they have a lot to offer! read more

The nightmare continues. I previously wrote a review about how bad this company is and the horrible experience I had. Now even though they received a $600 payment on 3/22 which they cashed per my bank records and even though they didn't even complete the job they continue to bill me for $600 and late fees. I've provided the information to them but apparently they choose to ignore it. They don't even bother to pick up the phone and try to resolve their error. At this point I'm left with contacting the Better Business Bureau and my attorney to get their attention. Save your self a lot of aggravation and avoid this company. read more

I wouldn't recommend for residential. The first time they came out and did my yard was the best. Afterwards they butchered it to the dirt using commercial equipment not just once but every time until I told them to stop coming. Used fertilizer services too and honestly after comparing previous years of using Tru Green, this was the worst my lawn looked since moving here 10 years ago. I didn't complain because it wouldn't solve anything but I believe they're more apt for commercial jobs. Tree and shrub service was good and the weed service for my bedding areas was also good. Sprinkler service was useless until i complained and they finally sent someone out who knew what he was doing and admitted i got hosed. Cutting and fertilizing was horrible especially when I signed up for all services and 2k later I got hosed. Lesson learned though. read more

This company is suppose to be our lawn care company, sprinkler system, treatments, weekly mowing. This is a second home that we maybe visit once a month. Do you think we could get a call about our grass being DEAD! NO! They turned on the sprinkler system and are there every week. Are the mowers color blind? . I prepay for the year so I guess once they get your money they could care less!!! What I'm asking for is common sense customer service. If it's dead let me know. Call collect if you must, just let me know!!!! If it's a sprinkler problem, fix it. Is this the first time this happened? NO. Same thing happened last year. Husband was upset when I decided to give them another chance. BIG MISTAKE on my part!!!! I do not recommend this company and will try to get a refund and hire a lawn company that can identify a problem before my lawn is DEAD!!!!!! read more

Called C and C to do some sprinkler work. The tech came out after a few days and left me a bid. Seemed like a good bid, so I agreed to use them. He told me that his front office would call me and schedule a time, since the work required somebody to be home to turn off and on the main waterline. Nobody called after a few days, so I called them. Apparently I had already been scheduled and then they asked if this would work for me. I told them I couldn't be home the day they picked, and so I had to schedule a couple weeks later. I waited those couple weeks, and was excited when Friday came to finally get my sprinkler system fixed. They were supposed to be at my house at 1pm. They never came. I called about 2:30 and the front office told me that they are running behind, but that they definitely were coming. About 4:45 pm on this Friday, they called and left me a message telling me they weren't coming. They called at the end of the business day to tell me that they weren't coming! Upset, but wanting to give them one more chance, I waited for a call from them to reschedule. Nothing. Four days later, I called them, and found out once again that they scheduled me a time without telling me or seeing if I could be home. I told them that I couldn't on the day that they picked for me, but I could do it on the upcoming Friday. She said she was full that day and I'd have to wait another two weeks. This company could care less about your business, therefore you shouldn't give them yours. Horrible experience and terrible service. Read other reviews and you will see that this is how they work. read more

These people seem to think it's okay to fire up their equipment at 6:30 in the morning! I am changing yard care companies and convincing my neighbors to do the same. DON'T HIRE THIS COMPANY! read more

Contrary to what another reviewer posted, I find the customer service quite good. Brenda, in particular, is always exceptionally helpful, professional, and pleasant. I also haven't had issues with the work being done. Thus, I don't have an unfavorable opinion of the company, but it can be improved. My criticism, and it's a criticism that seems to apply to nearly all lawn care companies I've used, is that some plants, shrubs, and trees require expert knowledge, especially when they appear diseased. I don't want a technician or sales person speculating on what could be done and might work. I want someone who possesses the correct education and experience to tell me what must be done to correct the problem. If diagnosing the problem requires an arborist, then dispatch an arborist. Otherwise I might as well hire Joe Blow from Craigslist. read more

This company has removed a tree stump and built a retaining wall for me. Very happy with the services they offer...a lot of bang for your buck! read more

New to Spokane and never has an automated sprinkler system before. They sent out there so called irrigation manager named Darren. We discussed the system for a few minutes, found a couple heads that needed to be replaced and a price for the work was agreed upon. also established that my control unit was bad so he went back to his office to get me pricing and called back later that night with a cost to repair. I agreed to that cost and they came the next morning with a new panel. I paid the guy for the service provided the day before. I then get a bill in the mail for double what I was told it would cost for the panel and install. After calling them, Darren called me back and flat out lied! told me that what I paid for on the first day was merely there "service call and no parts were included". This was a flat out LIE because we discussed the cost the day before and it was agreed upon and no mention of parts not being included was EVER mentioned. I will NEVER use these people again! In my opinion they are con artists just looking to get there foot in the door and then bill you through the roof and deny prices were ever discussed. I mean really, who in there right mind says "yeah go ahead, I don't care what it costs" Prices were discussed and they turned out to be double. I will be letting my entire neighborhood know to watch out for these guys and not do business with them. read more