C&C Carpet care patched a carpet for me and did an excellent job! Definitely recommend!

I contacted C&C Carpet Care which was recommended by my rental company (Rose & Womble) for a move out carpet cleaning with added deodorizer and spray for fleas as required since we have pets. The technician was very friendly and arrived on time as promised. The price I was quoted over the phone was the exact price I paid when everything was done. For added extras prices are as follows: Deodorizer for carpet: $50 Spray for pests: $50 Which I thought was reasonable given other quotes I received. I also received a text message the day prior to confirm and remind me of the appointment which was helpful. Most importantly the carpet came out great! read more

Scott did a wonderful job stretching our carpet for a couple rooms. He addressed the issue, explained what caused it in the first place, is efficient and had advice on care and management for our old carpeting. We've got an estimate to address another two rooms with minor carpet flaws in the future. Highly recommend! read more

They were absolutely fantastic! I had 3 rooms cleaned and could tell the difference before the first room was finished. quick, efficient and definitely gave some helpful tips on how to maintain my carpet until next cleaning. highly recommend! read more

The person I scheduled with over the phone was very friendly, and was able to squeeze us in the NEXT DAY because our move-out date quickly approaching. Got the job done, and carpets look great! Thank you! read more

Easy to set up the appointment and the technician arrived right on time. Great service. The carpets look great. Thank you again!

The owner was very professional and promised that I would be extremely satisfied; however, that was not the case. The owner's son and his associate came to my home to clean my carpet. There was no special treatment for the areas that had light stains. Additionally, I moved the furniture (I have very little furniture) prior to them coming to my home; and I was told "at the time of service" that it would cost more because it would take time to move the furniture back. I told them that it's not a lot of furniture, and I would handle it; and they told me that I would still be charged additional money because of the time. Needless to say, I declined them cleaning the areas occupied by my furniture, and I moved my furniture back in its original position (took no more than 5 minutes). Overall, I was unsatisfied and I will never use their service again. read more

I had an appointment with another company who cancelled on me last minute. I had all of my furniture moved from upstairs to downstairs and was living in chaos. I called C&C and they were amazing! The owner was able to get me scheduled very quickly, and they not only showed up, but even arrived a little early. They did a fantastic job and their pricing was competitive with others I contacted. I will absolutely use them again! read more

I contracted with C and C Carpet Care for carpet cleaning my stacked duplex. The owner's son, Logan, did a good job and was very conversant. At one point, when he had been in my home for 2.5 hours, I asked him if he was vaccinated. He said, "not yet". I am over 70 years old and was very concerned that he did not wear a mask or even ask if he should when he arrived. I incorrectly assumed that after 1 in 500 adults in our country have died from covid that he would have an interest in the well being of his customers. I was concerned about health risks and called the company. His father answered was extremely argumentative, citing doctors who said masks and vaccines are ineffective and telling me it was my fault that I did not enquire as to his son's vaccination status. This company does not adhere to CDC guidelines. Buyer beware. read more

Our family just recently used C & C Carpet Care and they did an outstanding job. Great Price... and they gave the carpet a pre-treatment. When I spoke with Scott to set up my appointment, he was very nice and explained everything in detail. Let me also add that his son, who did our carpet, was a very nice person as well. We are going to continue to use them for our carpet cleaning and share with others how please we are with their service. read more

Great service, fair price, timely. Can't wait to use them for the siding on the house

This company is absolutely awful! What is worse is that the person I dealt with during my carpet cleaning experience was the owner, Scott. This company has contracts with a few property management companies, so if there is another option you can use please do. The reason I used this company was because he cleaned the carpet before we moved in & the carpets were in really bad shape, which I clearly noted on my check in sheet. The first reason I hired Scott to clean the carpets was that he was on a list of "approved" companies I was allowed to use. The second reason was because he was familiar with how horrible the carpets were when we moved in. So naturally I assumed he would have some recollection of which stains were already there that he wasn't able to remove when he cleaned them before we moved in. When he showed up to clean our carpets before our move out he said "of course he remembered this place because he spent "several hours cleaning the carpets before we moved in". However, he then proceeded to argue with me about stains that were already on the carpet when we moved in. I had my original check in sheet & I showed him that I had written down the stains that were already there prior to moving in. Even though he was looking at the check in sheet I had filled out 2 years ago when we moved in, he still said the stains I had written down were my fault. There were 2 stains that I said I was responsible for & that I would pay to remove those stains. He informed me that those 2 stains would cost $30 to remove & if he couldn't get them out, then he wouldn't charge me for them. When he left my house he said that he was unable to remove any stains & that I just owed him $185, the cost to clean the whole house without removing any stains, which I paid that day. A couple weeks later when I received my deposit from the property management company, there was an additional bill from C & C Carpet Care for $150. When I called Scott to ask him why I was charged a total of $335, he said he went back to the house after I left to remove the stains. I asked him why he told me he couldn't remove the stains while I was there & how did the bill get that high since he originally told me that it would cost $30 to remove the stains that we discussed. He had the nerve to say that "after he cleaned the carpet more stains appeared". Really??? I've never heard of stains appearing AFTER a carpet is cleaned. During our conversation he called me "confused & misguided" & was literally yelling at me. He even admitted that he said the 2 stains we discussed would be $30 to remove. He stated the I was charged an additional $150 because more stains appeared after he cleaned the carpet. We left the house at the same time so even if that was possible, which it's not, how would he know? He was always planning on going back to the house when I wasn't there so he could grossly over charge me. A couple days later I actually went back to the house and spoke to the new tenants. They were nice enough to allow me into their home to take pictures of the carpet. Guess what...the original stains were still there & there were no extra stains that "appeared" spontaneously. I have these pictures with a newspaper in them so the date can be verified. I also have photos of the carpet before we moved in showing the stains & after the carpet was cleaned once we moved out. So not only was I charged for stains that I didn't create, but I was charged for stains that he never even removed. This man is not an honest business man. Please use caution & explore any other options you have to get your carpets cleaned. We are a military family so naturally we move often & I've never had such a horrible experience with a carpet cleaning company. We take very good care of the houses we rent because 1. We have to live there & enjoy living in a clean environment and 2. We have owned & rented our own property before. So I know what it's like to be a landlord as well. I hope that by writing about my experience that I can save someone else the nightmare of dealing with this company. read more

We just used C&C for all our carpets (big house). Some of our carpets had deep stains that we did not believe would come out. They came on time and cleaned the carpets really good. All the stains are gone. They also repaired a damaged area at a doorway from out dog and you can't tell the damage was there. Will definitely call them again! Very professional! read more

I called this company because it was recommended by a list given to me by the rental management company. I was moving to my new home so I contracted them to clean the carpets at the rental property. They did a great job so I decided to contract them to clean my sofa and chairs at the new property. The owner saw that there was a stain on the sofa, did no pre-treatment and just cleaned as normal. I trusted him to do the right thing because he's the professional, right?! Well, when the sofa dried, the stain was still very obvious. So I called the owner/operator and informed him. He told me he would call me on the following Monday and schedule me. He never called back. Just like I will never call him back. I do NOT recommend this company for carpet or upholstery cleaning at all. read more

I have a customer service issue with C & C Carpet Care. They were cleaning one of my neighbors' places and the way they parked their van was blocking my driveway. So I went up and asked the C & C Carpet Care Employee to move his van a little so I could pull into my driveway. He had more than enough room to pull forward and be completely in the drive way where he was working. I went back to my vehicle to wait for him to move his van. He walked around his van and then he walked up to me and said can you wait until I am done. I said no just move your van so I can pull into my driveway. So he finally moved his van and went back to work. I pulled into my driveway, and I called the owner of C & C Carpet Care. I explained to the owner what happened and how his employee had an attitude problem. The owner pretty much told me I do not understand your issue and why I can't wait for his employee to finish his work before I can pull into my driveway. I told him my issue was his employee was blocking my driveway. I also asked why your employee did not pull full into the driveway before he started to do his work. The owner went into a big rant why his employee should not have to stop his work to move his van from blocking my driveway. He also said that he knows his employee and does not know me. I do not know what that has to do with his employee moving a van but the owner made it a big deal. The owner also let me know that they are working for the person of the place they are cleaning out not me. I understand that I was not paying him to do a job, but his employee should have pulled fully in the driveway in the first place and this would have prevented the issue all together. I do not know how they clean carpets but based on their customer service, attitude issue, and reading the other reviews I would not recommend them to anyone. read more

I had a great experience with this company. It is a nice local family company with reliable service. I found them to be very honest and friendly. I even learned a lot from them while they were here! If I come back to the area I would use them again! read more