Amazing team, explained the problem and how to prevent it from happening again, great kids room,…read moregood price.

Spent $1800 last year to fix AC . Lasted 3 days. Two more…read morevisits still not fixed. They are saying it needs a new evaporator core, but not under warranty. They replaced compressor, expansion valve and condenser last year said everything would be under warranty. Changed their tune now. They are I believe engaging in deceptive practices to milk their customers. Will be contacting the Attorney General.

We were traveling from out of town. We had not purchased our vehicle from Pinegar. We got a warning…read morethat the car had gone into reduced power mode. The next morning took it to Pinegar and met with Brian P Service Advisor. Explained the situation and he had one of his technicians get immediately after it. The code for the problem came up as a bad turbo. They reprogrammed it test drove it and everything was Okay. I was very impressed by Brian P and Pinegar Service Department.

Have taken my 2020 Chevy Duramax to Pinegar since retiring and moving back home. Thought they were…read moredoing a good job servicing my truck while under warranty but then my radiator fluid warning appeared two days after my last service visit. I returned to the dealership and upon opening the hood the one of the service schedulers discovered that not only was the radiator fluid very low, all of the fluids were very low. although they had been providing me with printouts stating they had checked dozens of items, they had actually been checking nothing over at least two - three service trips... $70,000 dollar truck put at risk because of lazy techs. Will never return, do not recommend.

If I could put 10 stars in would. I took two vehicles and my…read morefirst time there. They were excellent. The service was great and the owners were some of the best people I have been associated with. I would highly recommend their service to anyone. And last but least they were very reasonable. Jacque retz reeds spring mo.

We went here to get our truck fixed and were not disappointed! Good prices and great, fast service!read more

if I could do zero I would. incredibly bad service, lied to my face about services done and…read moreovercharged me. I would stay away from this business at ALL costs. you won't get what you paid for and you won't get the customer service you deserve. there are too many options for you to waste your money on this run down maney hungry owner. run far away!

Matt and his wife did a great job with my vehicle from the inside cleaning, the wash and wax, the…read moretires, to the engine cleaning. Excellent value. I would recommend Family First Detailing.

My truck has been there 60 days and was told multiple times all parts were there and again not…read moreready because waiting on parts. My insurance paid for 50 days of rental and now I have been paying while it sits. This doesn't include time I picked it back up because they were waiting on parts. I understand the unprecedented hail storm caused delays. I feel lied to. I should have used the Springfield location which was awesome when I used them before.

I'm really disappointed. When I first picked up my truck from Crash Champions in Branson after the…read morehail damage repairs, I was thrilled with the service and quality of the work, so much so I left a 5 start Google review. However, fast forward 9 months to today -- the cab ceiling where the repairs were done is now leaking through the tail light. I brought it back in for review, assuming they would take responsibility since they were the last ones to work on that area. Instead, I was told the part was simply "worn" and that they had just removed and reinstalled it. That explanation doesn't make sense -- if the part was "worn" now, why wasn't it considered worn when it was reinstalled during the original repair months earlier? This is a minor issue -- just a small inexpensive part and a few screws -- but the principle matters. I expected the shop to stand behind its work, especially given I have little doubt the insurance company paid well for the repair. Unfortunately, that didn't happen. I rarely leave negative reviews, but in this case, I feel it's warranted. I won't be returning for future repairs and will definitely share this experience with others as well as my insurance company.

My son and his 3 daughters (all under 12) had an oil leak that caused them to get towed to this…read morebusiness. They told them it was a crack in the plastic oil pan. Installed a metal oil pan and oil and told them it was "good to go". They stressed they had an 8-hour drive to Indiana and asked for them to do a 2nd driving test. They said it was "good to go". Pick up the car, get 30 minutes down the road and car breaks down leaking oil again. Take it to a place in Springfield, MO and they find there is a leak from the oil separator/PCV. Real through job by Branson Tire to just assume it was a plastic oil pan and not inspect anything further up the system. If you are traveling through Branson and have problems, don't count on this place, they know you are out of towners and just do enough to get you on your way and fatten their wallets.

Friendly and helpful customer service! We had our IDOD completed quickly and easily. Excellent…read moreexperience!

I highly recommend Highlands Automotive. They're Honest,…read moreTrue to their word and quick service. They squeezed me in and from the Service Desk to the Mechanics everyone was courteous, informative and helpful. I can honestly say one of the BEST Auto Repair Experiences I've had. I'm moving out of state and wish I could take them with me. They are more than Fair on their pricing and labor.

Went here to have an aftermarket muffler installed! Freindly service and Bruce the mech did exactly…read morewhat I wanted done without being told. Highly recommended for the locals in the tri lakes area!

Tara at the front desk is great. Knowledgeable, courteous,…read morehonest. Even stayed about ten minutes past closing (on a Friday) as we had to Uber back to get our car. Latest issue was severe front end noise on a Jeep Compass. Control arms were just about shot. Finished the job same day, and I asked them to look at brakes also, and they said brakes were fine. Somewhat expensive, but in the neighborhood I was expecting. Same vehicle had other problems a year or so ago, and a thorough repair was performed. Advised of some potential down-the-line problems. Hope to never need them again, but I will absolutely use them again if necessary.

A&L Automotive came to my rescue while on an out of town trip last fall and I'm very grateful. It…read morewas a Saturday morning. Friend and I were driving to breakfast when all of a sudden my dashboard lit up and my car stopped working! We coasted into the nearby restaurant where we were headed thankfully. We got out and did the obvious - look under the hood for fluid leaks, smoke, etc... but nothing for the plain eye to see. I went to Yelp to see if there were any services near that could help and that is when I found this shop. I called A&L, told them what happened and they kept it real with me basically saying they didn't know what it could be either, but they could fit me in that morning to take a look. I decided to have the car towed versus trying to drive it and possibly damage it further. I asked if they knew any tow companies and they gave me info for a local company they do business with (that was also excellent btw!). Once my car arrived at A&L they let me know they were close to finishing up another vehicle and would look into mine after they were done. They have a very small waiting area which is set up nicely with a couch, tv with all entertainment you could want and a vending machine. It really is only big enough for a couple people. When it was my turn, they looked at the car while I chilled in the waiting area de-stressing watching tv. They came back, explained the problem, quoted me a price and let me know they could fix it that same morning while I waited! WOW! They did have to send someone for the part. The pricing also seemed very reasonable. I accepted. (Note I later discussed what happened with my existing local trusted mechanic and he confirmed their pricing was AMAZING as was the fact they were able to help so quickly. As a non-mechanical person there is a lot of trust that goes here). They had my problem diagnosed, resolved and paid for all in a few hours. I was very impressed! My friend even stated this was a blessing as many shops have waiting lists right now for basic items. Summary - USE this shop! Take your car here! They are trustworthy, efficient, affordable and no bs. They do what they say they can do and they are upfront about now being able to diagnose without seeing the vehicle.