Came here today on whim knowing my oil change was way overdue!…read more I am so glad I came here today! I was immediately greeted by the Service writer, Zach who gave us cold water and sweet drink and candy to my daughter! Talk about service. I told Zach, exactly what I needed & I told him I had a coupon and he went out of his way and showed me another coupon that gave me a little further discount! So that is a win when it comes to customer service. They immediately went to change the oil in my car with efficiency! The manager, Travis did try to upsell me an air-filter for around $30 which I said "no thank you" to. I told him I could purchase and install that at a nearby store. They did not try to pressure me to buy, which I appreciate. I got the DuraMax full synthetic 0W20 oil which typically cost$99.00, with the usual $4.00 service charge, taxes, my discount coupon, plus a $3 donation to help kids! I ended up paying $90.15 We stayed in the car the whole time! Zach, Travis, Shaq & Brandon we're all friendly and efficient. I can tell in a competitive market... Fair pricing and over-the-top customer service is what wins! I could tell these guys were trying hard! From my first experience here, it was a win! I was in and out around 15 minutes! I hope to comeback again!

I literally just came back from my oil change it take five on Timberlake Road and my bill came to…read more$294 and that was with a discount and with a 10% off!!!!!! First of all I was in my car for 30 minutes not 10 minutes. And I had to change my air filter and my cabin filter which was grossly overpriced because I found these exact filters. Use the part numbers and found them at Walmart for way cheaper. Also they use Duramax synthetic oil 4 quarts and it came to $94. I found this oil on Walmart and for 4 quarts. It would have only cost me $48. Then there was a shop service charge of $7.99. I don't know what that was. I guess that's their labor then they told me that I had to have my coolant change which was $139. And I think the guy who serviced me felt so bad that my bill came over $319 that he told me my next visit would be 50% off, which is nice but I don't think I will be going back there. I will be buying my own filters and oil going forward!

Tires and auto repairs…read more What a pleasant bunch of people working here. Had the need to get some tires since I was riding on baldies and after finding Larry's online, I popped in to see what I could get for my ride. We arrived at a set of tires that would work for my car and we proceeded to get them all installed: balanced, mounted and I even had them do my alignment as it was off. While the guys in the shop were busy working, I spent a nice half hour chatting with Larry. Clean waiting room and fresh popcorn to munch while killing some time plus great prices, great service and super friendly folks - what more could you possibly ask for? Definitely will be back.

Was having trouble with a rear tire. When I stopped and asked if they could take a look at it I was…read moretold that it would cost $150 to diagnose the issue with the tire. Been dealing with Larry since he worked at Kire Tires over 30 years ago. I never in my life would think he would conduct business like this. Please be very careful dealing with Larry's Tire and Auto Repair.

I was so pleased with my first visit with them this past Monday when I purchased four new tires. I…read morewent back on Wednesday to get the recommended maintenance services they suggested for my vehicle. Again, they were very friendly, courteous and professional. They are very organized and display great team work! The mechanic did a great job on my vehicle in a timely manner. I highly recommend NTB. They have proved to me that I can trust them with any service recommendations for my vehicle. Also, the waiting area is very clean and comfortable.

Victor and his team took care of me in a dire situation! It was a late Saturday afternoon and I…read moreneeded to get a new tire. The shop in general was quite busy but I didn't have too bad of a wait. The waiting area wasn't separate. However, it has comfortable chairs and also has a television. I really appreciate the fast and friendly service I received. Price point was reasonable for a brand new tire.

Quality work and always professional, this is like my third review on different platforms. The shop…read moreis probably the best in town and I've been to alot of the top shops and dealerships over the yrs.

From the owner: If you’re looking for auto repair or safety state inspection in Lynchburg, VA, you’ve found us…read more Here at Skrrt Tires And Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Lynchburg car service you can rely on, so your satisfaction is our top priority each and every day. call now 4343606822

Amazing service and friendly staff. The staff offers a discount to First Responders and Health…read moreCare Professionals

The oil cap was left off my engine after the vehicle was serviced at the Valvoline Instant Oil…read moreChange on Timberlake Road in Lynchburg VA. Oil was lost over time and resulted in damage to my engine that was found and documented by my mechanic. My mechanic wrote up his report and indicated an engine replacement is needed due to the damage that was caused. I filed a claim with Valvoline Instant Oil change customer service and instead of sending a third party insurance adjuster they sent the manager of the Timberlake Road site, Ashley Jackman, who met with my mechanic and denied the claim in its entirety. When I went to the Timberlake Road site to get her write up and substantiation for the claim denial, Ashley Jackman, was very dismissive and stated that I can get her get her documentation from their customer service department and gave me the number to call on a document she gave me for valvoline. I immediately stepped out of the shop and called the number she gave me and spoke with the claim agent who said he needed to get authorization from Ashley Jackman. I was placed on hold while he called Ashley Jackman. When he came back on the line, he said they would not be giving me any documentation of the claim denial. This would be needed by my insurance. It is highly unethical and unusual for a company to send the manager of the site who was responsible for creating the reason for the claim to adjudicate a claim and not a third party independent insurance appraiser who does not have conflict of interest. When I called and asked the agent about escalation and need for documentation I was simply told they denied the claim and offered nothing else. Now I have a 2023 Ford F150 King Ranch with a damaged engine and I am in a rental that I am having to pay for as well. I ahev reached out to the Better Business Bureau and filed a complaint with them and will be hiring an attorney to take this to court if we cannot come to a mutual agreement to resolve. This was a massive mistake on their part and the way they handle errors is very unethical and shady and will be costing me in excess of 5000-6000 dollars. What a horrible experience and right here on the holidays to be hit with such a financial blow. I have no idea how someone with the attitude of Ashley Jackman could be in any type of management position and deal with the public. During phone calls, prior to claim denial, Ashley would ask me questions and would talk over me when I was answering.

I unapologetically support ethical, eager and efficient local businesses as much as possible!…read more Shane and Expert Auto Repair is certainly one of them! Highly recommended!

This business is very shady!!! He was supposed to replace and fix my transmission but instead he…read moreput it in wrong and did not put all the proper oil in it so it took over a month to do it!!! Do not go here Hi

Great service, knowledgeable techs. Guys who have a great amount of integrity. Went in there…read morethinking I needed all 6 tires replaced (work truck dually) they could have easily sold me the back ones I didn't need yet. Left with the front two replaced and still 20-30k miles of usage on the back. Highly recommend.

was charged for a 4 tire alignment in which the back didn't need anyways. went in for front end…read morealignment was told needed a 4 tire alignment and charge $88. was told by mechanic that he could do the front end alignment Bc of a part being damaged but did do the back (which didn't need it). so instead of telling me they couldn't do the 4 tire alignment but charged me anyway. I went to the manager Brian Adamczak asked for a refund and he told me to bring my car back on Thursday for him to lift it and see if the back tires was aligned. Again I need the front end alignment done but told it would need a 4 tire alignment in which the mechanic admitted that he (Jacob) only did the back couldn't do the front to Brian and Brian still wouldn't even give a refund without me returning the car to him for him to lift it to check back tires (again needed the front tires aligned) not the bac. the car shakes and bangs and drives worse then when taking into that shop. Was told by Brian that they would redo it but yet still only says the back tires and not the fron. why would I trust this shop to do anything to my car after they failed the first time to do a front end alignment. Most shops only do a 4 tire alignment so if this shop couldn't do that I should've been told that and not charged for a half job that was supposedly performed.

I had my 2007 Chevy Silverado towed. They did a diagnosis, but it did'nt show the problem. They…read morenarrowed it down to the fuel pump, but when they brought down the fuel tank they ran tests and ruled that out. They figured that it may be the electronics that could only be programed from the dealership. So they did not charge me any money and told me to have it taken to the dealership/ I am so amazed by thier honesty and buseness ethics. I would recommend them to my friends and family/

Slayton's automotive is a company that I can trust to diagnose and work on my car with true…read moreintegrity and make recommendations regardless of the bad news. Only place I take all my assortment of cars from jdm sport cars to premium suv. Evan and staff communicate impeccable and keep you informed each step of the way.

Ryan was awesome. he was fast so nice and polite. Good salesman and did not lie about issues. He…read morewas not pushy at all!

Owner wake-up and take notice…read more When the team does not communicate and sends mixed and confusing messages to the customer can you trust them with something as risky as an oil change. There is to be one crew chief and they run the bay. They scanned my door twice, asked me to pop the hood three times when it was popped the first time. They asked me to keep the engine running so they could check the trans fluid then they asked me to turn it off without checking. Get your stuff together and talk to each other, listen and follow directions. On my avoid at all cost list.

My son needed brakes badly. They were so nice and worked us in to their busy schedule. They were…read moreaccommodating, friendly and honest. They did an excellent job and treated us like we were family. The price was fair and they did a thorough job. We will use them for all future automotive work. They did the work as promised and reached out to us when they ran into an issue. Couldn't ask for a better service experience.

Trustworthy, honest, helpful, answered all my questions and willing to explain things to me, fairly…read morepriced. What more can I say? Timbrook will now be my go-to for the rest of my Lynchburg life! As a female who doesn't know cars, I'm always afraid of who might try to rip me off. No worries here. Female-owned and genuine care for the customers, as well as patient and helpful mechanics. Can recommend!!