Besides having a bright rejection sticker... They were accommodating and fun to be around…read more Honestly I understand rejection for safety.

Great service. They came high recommended to me and I agree 100 %. A+++ service. Will definitely…read moreuse them again.

Quality work and always professional, this is like my third review on different platforms. The shop…read moreis probably the best in town and I've been to alot of the top shops and dealerships over the yrs.

I reached out for a quote on installing pre-purchased tires and rotating others. They got me in…read morequickly and did good work, ahead of schedule for a good price.

Mr. Phillips is honest, kind, and excellent at what he does…read more I recommend him highly.

I always have a wonderful experience when I bring my car here. Johnathan is very thorough and…read morecares about the work he does. Prices are very fair. They are always busy but they make you their focus. Highly recommend this shop.

We've been going to the 5th Street location for 25 years now and always gotten good service, but on…read moreMonday, March 9, 2026 my son took our 2007 Jetta to have brake work and get new rear shocks and struts. Upon leaving he found he suddenly had to push the brake pedal all the way to the floor to get the brakes to engage. Did they forget to bleed the brake lines? Also, it looks like they didn't even install the new shocks, even though they charged him for them on the invoice!

I came here after a highly being recommended to go here by someone to purchase tires and wheel…read morealignment! He was precisely correct. This place was excellent. I could see the manager was busy, but he worked all customers as if they were the only one....very rare for a Tire place. I noticed nobody tried to upsell me but gave me exactly what I was looking for, even recommending something perhaps a little less expensive. I told the rep that I was in a hurry and needed to be in and out of there in 45 minutes, he had me out of there precisely on time. I left this place a delighted customer. I was so impressed by their service that I called the manager, Matt, later in the day to thank him for his store's excellent service personally. In a competitive market, pricing and service are essential, and these folks are delivered in both departments. Based on my personal experience, I hope to be back again for future auto needs! I highly recommend this place!

My son needed brakes badly. They were so nice and worked us in to their busy schedule. They were…read moreaccommodating, friendly and honest. They did an excellent job and treated us like we were family. The price was fair and they did a thorough job. We will use them for all future automotive work. They did the work as promised and reached out to us when they ran into an issue. Couldn't ask for a better service experience.

Trustworthy, honest, helpful, answered all my questions and willing to explain things to me, fairly…read morepriced. What more can I say? Timbrook will now be my go-to for the rest of my Lynchburg life! As a female who doesn't know cars, I'm always afraid of who might try to rip me off. No worries here. Female-owned and genuine care for the customers, as well as patient and helpful mechanics. Can recommend!!

Craig and his son were honest with me. What I thought would be a $500 repair turned out to be a…read moresimple $50 fix. They were very upfront and were tenacious in getting the job done. Can't recommend these guys enough!

I've taken several of my vehicles here. Always fair price and professional. The technicians are…read moreknowledgeable and polite. Best shop in town!

I unapologetically support ethical, eager and efficient local businesses as much as possible!…read more Shane and Expert Auto Repair is certainly one of them! Highly recommended!

This business is very shady!!! He was supposed to replace and fix my transmission but instead he…read moreput it in wrong and did not put all the proper oil in it so it took over a month to do it!!! Do not go here Hi

Ethan worked hard and long to find the problem and is still looking for a solution…read more I'm sure I caused the problem by using vacuum under that seat. Now I know just how sensitive this car is.

From the owner: My specialty isn’t just fixing cars—it’s treating people right. I explain everything in plain…read moreEnglish, I don’t upsell or lie, and I only take jobs I’m confident I can do correctly. I take my time to do things right the first time, and I charge fair prices with no surprise fees. If I wouldn’t do it to my own car, I won’t do it to yours.

Great guys, did not feel like they were trying to upsell. Very quick service. Appreciate you guys.read more

I come in with a leaking valve steam and in a matter of 25 minutes I was in and out ! Great service…read moreand quality people, I have nothing but good to say about this shop

11/24- We are new to Virginia and needed an inspection done on our vehicle, walked in and was…read moregreeted with a smile, the lovely woman set my appointment for the next morning. Arrived a few minutes early, they took my car back on time and it was done quickly. The inspector even put my new tags on for me which was super helpful to me. 7/25- Third visit to this shop and another successful visit. I get this is a corporate brand company but when you walk in you feel like you are more in a small mom and pop shop. All the same smiling faces. This is an honest and fair shop that isn't looking just to make a dollar. Their interactions show they really care for their customers and keeping their cars safe. We will definitely be back for any service needs we have!

Great people and super friendly! They're not money hungry. Also, I asked them to check my sunvisor…read moreand they told me it's broken. I just bought a replacement and they happily installed it for me for free. Highly recommended!