Love this place. Everyone here is very friendly and helpful. Thank Chris for all your help buddy. I…read moresupport local business so I will continue to keep shopping here. I'm sure by now every one knows my face, I come very often. I'm finishing up a project nearby. I recommend this place for anything you may think of.

Thank you Chris, you have an excellent customer service. They most often have what we are looking…read morefor and everyone is always helpful and friendly.

Just want to say they treat customers better than the big box stores. Often have hard to find…read morescrews and hardware. Not the best for power tools or the cheapest vs. the big boxes but local staff and much better at loading heavy stuff. If just need a few items, saves in gas normally over a trip in town even if cheaper elsewere. Also grocery store upstairs means you can often kill 2 birds with one stone too.

Really love this hardware store. Lots better than the big outlets. Staff that is not only helpful,…read morebut they know what they're talking about when they talk shop about plumbing, electrical, carpentry in general, etc. No winging it from a clerk. Good prices with diverse selection of tools and utility items. Go here. Trust me.

I have never been treated so rudely by the owner of a company in my life. Not sure if it's because…read moreI'm a female or what the reason was. May have been because my mower wasn't fixed and I had to bring back. He was rude when I brought it back and rude when I picked it up. Will never use them again.

If your a single woman, stay as far away from this place as possible !! I've taken 2 items here, I…read moreshould have known better the second time but anyways!! Neither item was fixed so that it was useable !! And the cost is deff monies wasted !! Also the time they took was very long!! I just don't think they thought I was very important !!

A great bunch of people at the Kenova Store. If they don't have what you are looking for, they will…read moreget it, usually by the next day. They are a little short on help, but the ones there are friendly and will help you any way they can.

Hard working and friendly, knowledgeable staff make this store a great place to go to time and time…read moreagain for your hrardware needs. Not to mention the little kitty is a little ball of cute.

Nice place. Small, but well stocked with nice service. Great location if you don't want to drive…read moreall the way to the big box stores.

Love this place. Organization is really important in hardware stores and this place accomplishes…read morethat. Any questions and the staff are ready to give knowledge on any product. Which is helpful for a layman like me when it comes to this stuff. Great selection and great service, with friendly owners that care about customers.

Great store. The employees are very nice and helpful. I went in to get three keys made that I…read morepreviously tried to do at Walmart and didn't work. When I went to this store, they he's it done within 5 minutes and they worked perfectly! Would recommend to anyone looking for a good local hardware store.

I placed a call looking for an item, received an immediate response, set aside the item for me,…read morepicked it up, in and out in no time. Great service with a smile.

We are in the market for a fireplace insert. Gibbs has a fair selection. We decided on one…read moreand scheduled the installer to come out and let us know if it would work. The appointment was scheduled for 9:00 AM. I went into work early in order to be able to leave briefly and meet the installer. 9:00 came and went...At 9:35 still no installer and no call offering a reason why...we called the store. The store called Chris, the installer. Chris said he "didn't know he had to be there at 9:00 on the dot". He figured "around 9," said he was in South Point and would be there in 5 minutes. Chris doesn't manage time well, South Point is more than 5 minutes away. More importantly, Chris also does not respect other people's time. Chris cost Gibbs the sale of an insert and tarnished their reputation.