My daughter called him and asked him to come out and put a part on her furnace because she got the part from him and he kept putting her off for three and four days and on the fourth day she called him and he said that he would come out first thing in the morning and put the part on it is 11:15 AM on a Saturday and he was supposed to come out this morning and put it on and she has not heard from him he did not call and say he was not coming or anything she has two small children animals and no heat if this is the way you run a business I personally have not used him but I would not reckon recommend him to anybody! read more