I ordered at 20 yd truck (advertised price on website of $700) to remove some construction waste. When they showed up, they told me they brought a 25 yd truck and the rate for the 25 yd would be $980. I told them I would pay $35/yd since this is what I ordered. After a while they conceded and we agreed to $875/25 yd. Then they told me the 25 only includes 800lbs and any additional weight would be charged at $1.25/lb!!! I argued with them about this since this is not stated on their website. They agreed to again keep it at $875/25 yd. Finally, i pulled out my tape measure to measure their "25 yd truck". It was only 16 cubic yards!!! Since they had already started loading, i threw $200 at them and told them to beat it. THESE GUYS ARE CROOKS. STAY AWAY. read more

Wish I could give zero stars. Totally dishonest and bait and switch prices. They quote one price then try to charge more when they get on the site. Their minimum charge changed 3 times in 5 minutes. Then everything different they had to deal with became an additional charge. Their response to my confronting them on their dishonesty was to tell me they would dump it back off on front of my place if I wanted my money back. All I wanted was the price they quoted. Use a different company. Jason H read more

I am still beating myself up over this transaction, want you to spare yourself the pain. We had a pile if yard waste from a sunday of spring work. We considered hauling it with a rental truck but were squeezed for time, all week . Bye bye Rubbish came over i was offered a free quote on the phone, operator on arrival said he couldnt tell me how much it would be, ---My first mistake--- loaded he wanted 955$$$$ ( with $30 advertised discount online) he pulled the 25 cubic yard line w me, I asked him to charge me less but he said the boss wouldnt have it. for a load of greenery taken to the dump a straight line 3 miles away. I was in shock , stupidly paid ---My second mustake---and have been sickly imagining all the things I would rather spend almost a $1000 on. Curses and expletives these guys are crooks Certainly not reasonable, and professional??? The young guys were nice enough, the driver said he wishes he had his own truck to rake it in with. One star only so its on the record read more

Bye Bye Rubbish - yard waste being removed at userous rates -without a promised free quote - Junk Removal & Hauling Near Me - Port Coquitlam, British Columbia

I recommend you just find another company. The actual price they are going to charge once everything is loaded is triple what they originally quoted you. Horrible!! I would go as far as to call it Criminal. read more

I should have read the reviews here before I book a pick-up from these company. Everything was smooth from the rates inquiry I had on the phone up to the actual pick-up of household junk. That is, until we came to the pricing. The guy showed med the junk piled up on the truck, and we both agreed that it was filling up to 1/4 of the truck. The surprise came when he showed me a chart wherein 1/4 filled truck would cost me $500. I told them that that doesn't seem to be what was advertised only, They were then quick to mention the amount posted on their website was for a 15-yard truck, what they have was a 40-yard truck. The guy was also easy on giving me a "senior discount", so the total cost including tax was brought down to 451. I was really stupid for falling into that trap. I was not familiar with the cubic yard sizing, but after googling a bit, that truck didn't came close to a 40-yard truck, it could have been 20 to 25 yard. So there, I'm relaying the same comments from the previous reviews. Those guys are indeed crooks! read more

This company are total con artists. They say one price on the phone and then charge more without confirming with the customer. They over charged my wife while we were hosting our 9 year olds birthday party. Their office team has clearly dealt with complaints before as they expertly explained I had no recourse for their shady practices. A horrible experience. I hope this post prevents others from my experience read more

BE AWARE!!!! If I could rate them a star lower than 1, I would. They are scammers and thieves!!! And it saddens me that them and many other company are in operation. I seriously wished I had reviewed this company before I booked them!!! Still thinking how disappointed I am going with them and myself. First when I called they quoted me prices that are advertised on their website. Which I thought was fair. Then I asked them about mattresses and how much they charge I was told $20 per mattress for dump fee and that it would not be included with the volume of junk that is to be removed. When.... upon arrival they first told me (a) that they brought a different truck that was a little bit bigger and that (b) my mattresses would be less than $20 he would work a better price for me. So when they began I told them to grab just the junk in the center of my garage and leave all the appliances (small and large) cause I was busy with other chores. I then told them to call me when they were close to being finished. I'ld like to say the two males that showed up ended up charging me $25 per each mattress (I had 2)then tripled the price of their largest truck advertised ($500) so after everything the fees were roughly $1,700 (after the measly $30 discount). I was like oh no you guys have to bring it down! They finally brought it down a bit still paid over $1000... worst decision I have ever made. To make it even worse, when they left I realized they took a newly purchased pressure washer that was still in its packaging with them so I called them and the agent on the line said that she will call them to bring it back. When she called me back she said that they had already dumped the items and that there was nothing they could do. I asked to speak with the owner... he ended up say the same silly thing even after I explained the fact that I only gave them permission to take the pile of junk in the center of my garage. Needless to say I know the "they have already dumped the items" was a lie because they had literally left my house no more than 10 minutes( and I'm stretching that time even) plus the closest dump location is at least 20-25minutes from me. I later called back to see if they could reduce the charge price and the owner said that according to the paperwork the driver submitted they brought a 35 cubic truck (ha yea right) and items were marked as full so that was the price. All I have to say is that this company is a fraud. I thought to go with a local company to help support their business but I ended up being scammed badly with no remorse. I do pray they get busted for their unethical business practice. PLEASE GUYS DO YOUR RESEARCH AND GO WITH AN HONEST COMPANY!!!! read more

I had a very bad experience with this company. They quote one price and then charge you another. AVOID them.

They say one price on their website but charge another -- they're management is rude and offensive - try another company for better service!

DO NOT USE THIS COMPANY. As the others have stated they are crooks and that is exaclty what i stated to them repeatedly over the phone after they charged me over $300 to remove a double boxspring n mattress and a old 32 inch tv which took a total of 30 minutes. They threatend to bring the removal back and dump it in my yard. Use any other company but these are scamners and crooks and they will lie over and over. read more

They came out within a couple hours of us calling, at a busy time of year. Aaron & Sam were super friendly & professional. They went over the prices up front and really squeezed stuff into every last crevice to cram it all in one load for us. We are so grateful! read more

CON ARTIST ALERT. This company promise a quote before they collect your rubbish. They turned up with a truck and quoted $500.00 for junk removal. I told them that was rather more than I expected. The representative promised me that they would load it so that it took up less room in the truck and it would likely come in at a lesser price. I reluctantly agreed as we were moving house the next day and it would be difficult to arrange for another company to do the job at such short notice. However as they progressed he started mentioning higher amounts. I was extremely unhappy when he then presented me with a bill for over $1300.00. Stupidly I paid it. I then checked their pricing on line again and realized that I had been completely suckered. Not only that, but I found a number of items had not been taken by them. The company did not return my calls and only after several days was I able to speak to the owner who was rude and claimed that they had taken 35 cubic yards of rubbish when in fact it was significantly less than 15 cubic yards of junk. I was an idiot to pay them. Watch out. Do not use them They are crooks read more