I found this salon through Instagram. I messaged the owner Kathryn Brash. I was interested in…read morebooking bridal services here, but communication felt unnecessarily vague throughout the process. Her responses were in monosyllables. I asked about pricing twice. Transparent pricing is important when clients are trying to budget and compare services, especially for larger appointments or events. The lack of clarity made the experience frustrating and ultimately discouraged me from booking. I expressed my frustration politely to Kathryn and instead of rectifying the issue Kathryn Brash then proceeded to block me.

At first I was loving this place, they got me something to drink and got me in with a stylist. I…read morerequested a very basic hair cut, no layers, didnt even need face framing, just chop off 8in. I didn't want/need a special curly cut, just needed someone to cut off 8inches and diffuse my hair, and let me leave. I was so incredibly clear with what I wanted. I said, "my hair is curly and will shrink up. Do not cut more than this amount off." The lady said "do you want it at your collarbone? I said "no. I want it longer, I want it at least to here" and i pointed to more than 4in below my collarbone. I was very clear. The lady washed my hair, and pulled my hair behind me and started cutting. I couldn't see what she was doing but she was cutting WAY shorter than we had talked about. It's above my collarbone before even getting dried. I have had my fair share of bad haircuts, but this is by far the worst. As it dries, it looks like a triangle or something from the 70s. It seems the woman was confused in what I asked for, but I wish she either communicated that she wasn't comfortable cutting my hair or asked for clarification. She also decided to turn a large portion of my hair into what I would describe as "curtain bangs". Interesting choice, especially on my curly hair. I did not want a blowout, just asked for a brief diffuse with the blow dryers. She acted like she didn't know what she was doing with the diffuser. I was charged $100 before tip. The pricing is not transparent or clear at all. Stylist was very nice but even with good vibes, you have to listen to customers. I will not be returning to any of the kisskissbangbang locations, and I will be telling everyone I know to steer clear, seems like the stylist could use some help with spatial awareness after the black cape goes on, since where you point is not as visible when wearing the cape.

I had a great experience here at Splash Salon! I went to get my first long hair haircut, so I was…read moreslightly anxious initially. That feeling quickly went away though, since Pinky did a fantastic job! I wanted to keep most of my hair's length while adding layers for a wolfcut style, and that is just what I got! I also received great styling and hair maintenance advice from Pinky. Overall I'm quite satisfied, and will likely be coming back!

I use to go to splash many years ago, So I thought I would try again First, the salons interior has…read morechanged, but the decor is very dated and it doesn't feel like a high scale or luxurious salon anymore. I will say, on a POSITIVE note My stylist, Mackenzy was awesome! she did my color , cut and style as I requested and was a a young lady with great talent and wonderful listening skills. ON Another note, I must say that there were a few stylist in the back and at the shampoo bowl that were extremely loud and I'm not sure what was being said as it was in Spanish and at first I thought maybe these were other clients, no it actually was the stylist talking to each other in Spanish and extremely loudly and for long periods of time! they didn't seem to be aware about any of the other clients in the salon. All of the stylist seem to be doing shampoos and color which all looked awesome, but if the volume at the bowl would have been quieter while I was in my chair, I would have been more relaxed. I will return although because I loved my hair.

@lizsmith was amazing. We were in Fishers for a wedding and my friend made appointments for both of…read moreus. Liz did a great job with my hair and the scalp massage was so relaxing! The salon is set up for individual stylists to rent space.

When I was new in Indy I asked for salon recommendations and my friend Raji referred me here to…read moreAmber. I have been with Amber since! I always walk out a happy girl after being in her chair. She is warm and accommodating as well. I have brought in my best friend to see Amber who also was happy with her service and I plan to continue recommending many others!

Great customer service! The ease of scheduling online is great! I appreciated being able to receive…read moreemail reminders and the option to automatically add the appointment to my digital calendar. Neely was so sweet. We talked as if we knew each other for years. Their boutique shop at the front of the business is great to pick up cute gifts. I could have done a lot of damage because their stuff is so cute! I picked up a few hair products and dainty earrings. I have sensitive skin and appreciated some of their hair products used essential oils. I appreciated the staff offered me a drink at time of arrival. The desk staff was friendly and she smiled often which is a bonus since this is not always the case! I'm looking forward to my next appointment.

My first time at the salon, and Gracie did an absolutely fabulous job on my hair!! Definitely a…read more10/10 establishment, and hands-down Gracie is the one!! Thank you so much. I truly love my hair!! Peggy Rosner

Sugar Salon is the best. I was so happy the first time I went and will continue to go for cuts and…read morecolor. They are very busy so be sure to make your appointments in advance. Highly recommend.

Johanna has been styling my hair and my kids' hair for a few years. She always goes above and…read morebeyond. Just read the testimony from my 16 year old son. Johanna must have given me a really nice haircut. some girl in my french class asked for my number today

Love Becca at this salon. Fantastic haircut and color. Becca was able to cut my hair exactly the…read moreway I wanted just by showing her pictures of what I liked!

Carly gave me the cutest cut today! I haven't gotten a haircut in over 2 years so I got a couple of…read moreinches chopped off. My head feels a lot lighter and healthier now haha

I went to this place to have my ombre fixed and turned more into a balayage, and Bailey did exactly…read morejust what my hair needed. She definitely added more dimension into my hair and also toned it so that when I would wash my hair, it would last longer. The first time I got my haircut, which was the same time I dyed my hair, I mentioned it was uneven but the way my hair was cut previously, when she would check it, it look like it was cut evenly. When I woke up and showered the next day, I realized it was pretty uneven and I called them and they told me I could come in and get it fixed for free. They were very helpful and listened to my suggestions about how I wanted my hair and then did the best they can to give me what I wanted.

Kylee is amazing! She brings my hair dreams to life. I would recommend her to anyone, she's always…read moreup to try something new. She's also so great at extensions, highly recommend if you're thinking of getting them!

I needed a hair color specialist to help me fixing my hair with all the damage I had by painting…read moremany times to hide my whites. She not just fixed it, but she made a plan so I don't have the high maintenance I thought I needed, I also had my hair cut and I left 100% satisfied! The Hairstylist is Ediane. She does also many other things and she is super kind, efficient and fast. I super recommend and refer her to anyone that needs a makeover like I needed! The price is fair as well!!!

My stylist recently moved into this space and I was unsure what to expect when I arrived for my…read moreappointment. This building is located among other commercial building and does not look like a salon on the outside. However, once entering it is beautiful. There are actually numerous salons within the building but all share a large waiting area. Coffee, water and snacks are available while waiting. This is an amazing concept as all the businesses within are not just hair salons but other also nail, waxing, etc. One could really make this a one shop stop for all their personal grooming needs.

Krystal is the absolute best! Four months ago I walked into her salon with fried, over-processed,…read morebleached hair that I kept twisted into a messy knot because it was thin and not growing. I was desperate for extensions and highlights... and she very professionally said no. THANK YOU KRYSTAL My hair is now, the healthiest it's been in YEARS! Because of YOU!! I may have cried -- but I listened. And I'm so glad I did. Instead, she created a plan to heal my hair and blend the contrast with a much-needed fill that actually supported the health of my hair. Today my hair is stronger, healthier, and finally growing. I truly thank God for putting me in her chair. Krystal genuinely cares. She wants her clients to feel beautiful and love their hair -- and she believes in healing what's broken and trusting the process. Patience is a challenge, but completely worth it. Krystal knows what she is doing and again, she's a stylist that truly cares!!!

I had an appt with Krystal and she rescheduled once which I accepted. Upon entering the salon, it…read morewas dirty and you could tell nobody cleaned up their station properly. She appeared from the back 5 min late, and proceeded to go on and on for 10 minutes about how damaged my hair was and how she would not work with highlights due to "jeopardizing her professional integrity." I told her I appreciated her opinion, but I was willing to take the risk of some slight breakage, given that I've been highlighting my hair on and off for 20 years. I'm aware of the risks. She continued to refuse, then went on about how horrible my hair was. If you have anything but perfectly thick dark hair, do NOT schedule with Krystal. She was demeaning and rude.